And I thought the Starbucks on 98th Avenue is located in a completely shady location… This is the new low. This location is a haven for panhandlers at best. Their disposition is completely unpleasant where they actually force you to stop and listen to them(read: ask for money), with an attitude that they are all too important to be ignored! I am not familiar with the area, and didn’t realize the high rate of car breaks-ins that happened in this plaza. It definitely looked the part. The service at this Starbucks was ok(friendly baristas that seemed a bit over-worked catering to the people that kept trickling in at a constant pace). I quickly picked up my flat-white and rushed away from this place as fast as I could. I’ll forego my coffee, but will never return to this location again. Not a safe location, avoid this place by all means.
Robert A.
Classificação do local: 1 Roseville, CA
Worse Starbucks ever. Long lines, signs in the parking lot warning of theft to any vehicle left unattended and I’ve seen cleaner bathrooms at a truck stop. Seriously, pass this location up and head in any direction that avoids this location.
Hugh D.
Classificação do local: 1 San Francisco, CA
Long line and my cappuccino tasted like latte. Worse part was lots of cars got broken into at this parking lot.
Kathy N.
Classificação do local: 1 Oakland, CA
Employees spent more time to clean up than to make 1 mocha frap. It’s already 22 minutes in waiting, god knows how long i have to wait. Time in: 5:10 pm Time now: 5:34pm And they finally asked me who rang me up. Seriously??? If any managers are reading this, please keep tabs on your employees.
Johnny H.
Classificação do local: 1 Baldwin Park, CA
For future references, to this locations baristas, please do your job and inform your customers that their order is ready so they don’t wait 20 minutes extra for nothing. My order was ready 20 minutes before I had to ask them what was taking so long. To find out my drink was next to the register the entire time.
Greg C.
Classificação do local: 1 North Hills, CA
I was in this store for 10 minutes at most and my window was smashed and my laptop stolen from the trunk! The cameras do not work at this location, despite years of complaints from customers. This happened at 7:30 am and the car was parked 30 feet from the entrance! Note to self: Never leave a laptop in the car!
David A.
Classificação do local: 2 Oakland, CA
Slow here. Took 15 min — longer than a restaurant just for breakfast sandwich. Maybe if she would’ve taken my name like all the other customers her co worker would’ve known.
Johanes S.
Classificação do local: 4 San Diego, CA
Pros: Fast, professional service, and there were plenty of parking space in the lot. The baristas also spelled my name right and did my custom order without any hassles. Cons: Minimal greetings from the barista and messy restroom. Also probably not a good place to get any real work done since it’s so busy here.
Hamilton W.
Classificação do local: 1 Irvine, CA
Ridiculously dirty bathroom for a Starbucks… Can only speak for the men’s bathroom but I think it’s safe to assume no ones cleaning either bathroom.
Anton B.
Classificação do local: 2 San Francisco, CA
Just spent 20 minutes from walk-in to getting out with my coffee. Cashier charged me for a sandwich, but apparently no one bothered warning it for me. Worst Starbucks so far
Jay D.
Classificação do local: 1 West Sacramento, CA
This is, by far, the dirtiest Starbucks I’ve ever been to. Restroom is not working. Tables are dirty. Counters are not wiped. Staff are apathetic. They put your drinks and straws on top of old coffee spills. Just bad overall. Just because it’s Oakland, doesn’t excuse Starbucks to having such a terrible brand here.
Todd H.
Classificação do local: 1 Fair Oaks, CA
Worst run Starbucks ever. 2 people working and 9 waiting for drinks… may I suggest that the cashier take a break from taking orders and help the barista clear the backlog of drinks every now and then
Nicki F.
Classificação do local: 2 Oakland, CA
Wow. Haven’t seen Starbucks get this packed(except for the San Francisco location off Embarcadero on a class field trip). It’s so loud and noisy here without anywhere to sit. Best to grab a coffee and sit outside in the front.
Celine L.
Classificação do local: 4 San Jose, CA
This Starbucks gets pretty packed. Located right off the next exit from the Oracle arena. I ordered soy but I got regular milk instead. However they were very nice about fixing it and did so promptly. It’s in a nice plaza with lots of other restaurants.
David O.
Classificação do local: 2 Oakland, CA
Not sure why but this particular Starbucks has the rudest employees and usually get my order wrong 70% of the time, it’s not like I have work. But the worst of it all is the fact that they treat me like I’m the jerk because I noticed that they screwed up. The only reason I continue to come back here is because it’s close to work, other than that I’m fine with my local Starbucks on Piedmont… Where they know my name!(CHEERS)
Kara G.
Classificação do local: 1 Emeryville, CA
Wow slowest service ever! The baristas are soo slow! They take their time mixing stuff together! There are literally 5 people behind the counter and 20 people waiting for their drinks. I’m going to think twice coming here when I want Starbucks
Alyssa B.
Classificação do local: 2 Alviso, CA
My dad and I dropped by this Starbucks while I was having a key made for my car down the street at the Toyota Dealership. Before we even walked in the door, we were asked by a(decently well-dressed) panhandler for money. I know this isn’t Starbucks’ fault, but it’s a little unnerving having to deal with that right off the bat. I know other reviewers have mentioned similar experiences with panhandlers. I claimed one of the nearby tables while my dad queued up in the line to place our order. The tabletop was pretty gross(I uploaded a picture of said table). It wasn’t dirty, it was just in really bad shape. I’ve had school desks in better shape than that table, and it was surprising that a business like Starbucks would allow it to stay in such bad shape without replacing or repairing it. However, one of the employees did sweep the floor a bit, so I can tell they aren’t totally disregarding store cleanliness. The line was slow, which was another cited complaint from other reviewers. Fortunately, we got there before a bigger rush of people did, so it wasn’t as long a wait for us as it was for others. Fortunately, my coffee frappucino was good, and the butter croissant I ordered was fluffy and tasty. I was getting a kick out of reading the Unilocal reviews while I was drinking my frappucino, but I was also a little scared after reading about the lack of safety in the plaza in terms of car break-ins. I personally didn’t feel I was in danger at 8 A.M. in the morning on a Saturday. Still, I’m glad I didn’t park my car here.
CJ B.
Classificação do local: 2 Sausalito, CA
Went here yesterday(10÷4÷14) after checking out an area in Oakland The cashier is great, friendly and accurate with order… my comment is the barista name Joshua. He was so backed up that he moved the orders around. I ordered a Venti Caramel Frappuccino… however, he was so backed up from order that he started making the iced tea drinks first to get those easy ones out to customer. As far as I know this is not the practice of Starbucks… it’s first come first serve… I know everyone wants to get their drink especially it was hot outside, but i don’t understand is why he doesn’t ask for help and move around the order. I really enjoy Starbucks and I’m a cardholder member; I always experience great service but this one sucks! with the EXCEPTION of the cashier, I believe his name is Willis.
Tesia J.
Classificação do local: 1 Hayward, CA
Slooooooooowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww… Damitt they are SLOW! First time I came here the girl asked me for my drink order 3 times and she STILL made my drink wrong! Did I mention they are slowwwww?
Jana C.
Classificação do local: 2 East Bay, CA
Long lines are a given here, and that is my biggest gripe. Service inches along as well. Quad van macc venti not hot enough either. parking is awful and extremely busy due to its location.