Lincoln Square Cleaners

Outstanding customer service, very reasonable rates, and REALLY nice owners. I also take all of my alterations there, wouldn’t trust anyone else. The owner does a fabulous job every time!

NEVER AGAIN! I can believe this place has 4.5 stars. Had a pair of pants hemmed and the lady (owner) did a pretty good job. So I went back to get another pair done and there was this older lady there who didn’t speak English that well and she pinned my pants and said, «its ok its ok» I came back today and brought them home. 3.5 inches too long! I was mad so I went back and showed her and the owner lady. They spoke to each other in their own language and the other lady helped me. When she was measuring them out she was rude when talking to me and asking how I like it. THEN… AND THEN… this was the kicker. When I told her how I liked it, she said, «ok, if its too short when you come back, don’t complain!» OH HELL NO!!! Your employee did it wrong and your gonna snap at me and speak to me that way? I don’t know, maybe its because I’m white. Its cool though, NOT COMING HERE EVER AGAIN! I’d rather try and sew my own pants and screw it up then be treated that way.

On the contrar to what I just experienced in Castro Valley, everything went just right here! (Sidenote– yes back in my beloved hometown of Oakland)
Needed two small alterations for my daughter’s costume, and was met with a friendly smile and a «oh what a sweet costume, let me see what you need.»
Well now, what a delightful start to this exchange.
Number one, I appreciate her human-​ness (yes I just said that): you can’t deny how cute the costume is, thanks for the genuine acknowledgment. Number two, sizing up the work FIRST before passing judgement on whether or not you can accommodate the work is right on point.
Immediately she said no problem to my simplistic request.
Then she asked «when will you need it?»
I blurted out «an hour.»
She laughed. (It’s peak pick up time I realize)
Then she said «ok, see you in one hour»
Now THAT’S a can-​do attitude and pretty fantastically awesome.
#hercustomerserviceROCKS
#doingbusinessinOaklandisbetteranyway
#BOOM

This place is super local, so it pains me to write a bad review, but I’ve had a lot of experience with this place, and finally took my ultra — awesome business elsewhere because of two unforgivable incidences:
First, they lost my kid’s jacket. So what, you say? Yeah, okay, but this was the BEST JACKET ever. Brown plaid wool. Yeah, BROWN PLAID WOOL. Like the Festrunk brothers. Now my son will never get to pick up on Fine American Foxes and feel their breasts!
Second, I took my cool hipster army jacket that everyone with good vision compliments
in to replace a couple of buttons that fell off from a lurching, killer doorknob, and another incident I cannot remember. When I got it back, they had replaced the buttons with different buttons! They weren’t even the same color! Now I had a cool coat with two brown, one gray, and one brown button! Damn! Now I had to wear my awesome jacket open and suffer from both low self esteem and freezing cold due to crazy button-​ry.
Two stars for friendliness, though!

Amazing! And GREAT customer service!

Great service, prices and the workers there are really helpful. Best cleaners in the area.

Do NOT go here — ruined shirts, horrible service.
Tried them once after the cleaner nearer my home was held up at gunpoint, figuring this place would be safer.
Got my 4 dress shirts back, all stained with a similar pattern on the collars and fronts.
Defensive proprietor insisted the holes and stains were there before and that their laundering machinery was not at fault.
They re-​did the shirts, but same stains were there on 2 of them, and 1 shirt now had rips/​holes on the right sleeve. Same story from owner: «not our fault, not our fault» and refused to pay for the shirts.
Hopefully the stains come out the 3^rd time and I don’t have to sue them in small claims court for refusing to replace 3 Nordstrom $ 90 shirts.
Stay away from this place.

Great spot for your dry-​cleaning needs.
The place is fast, efficient and friendly.
I bring my dress shirts here all the time.
I get them medium-​starch.
The place has plenty (and I mean PLENTY) of free parking.
I make the drive from my pad to here for the aforementioned reasons.

$ 4.50 is undeserving for a dry cleaned shirt, especially when It’s not pressed well. I have been trying out different dry cleaners in the area, for a reliable cleaners with decent prices.
The service was friendly and timely. But, my initial experience here tells me to stick with Bay 1 Hour Cleaners, because of price and quality of work.

Friendly and Fast. I love that I can always park right in front and my clothes are always ready as promised.

I love these ladies! I bring everything here; shirts, dresses, pants, sleeping bags, even my wedding dress. They always remember me and ask me about myself. I bring in my pants to have hemmed and tailored, and every time they do a great job. It is nice to look like I am not wearing tall people clothing on my little short legs.
The turnaround time is quick, as long as you request it. I usually just let them assign me a day, but have never been told no on my special requests.
Great place!

I drop off suits, shirts, blouses and many many alterations-​they are impeccable and pay such close attention to detail. They are nearby my work place, and they have parking! No complaints here.

Friendly, ontime, friendly, great job, friendly… oh yeah, and friendly. Seriously — the people who run this shop are super nice. The 2 women I met were great. The woman who checked in my clothes was nice and took down my specific instructions (launder, medium starch, with the 2 black shirts boxed) and when I went to pick them up everything was to order. My 2 white shirts were lovely and white again. Not a bad price, either — $ 25 for 4 shirts and a suit.