Courteous and negotiable people. Always on time with estimates and alterations were accurate. And my clothes came back cleaned. Even areas I didn’t point out. There’s a Subway and Razzo’s in the same drive and a Post office in the next block, so parking can be a challenge. Overall great!
Roxanne M.
Classificação do local: 1 Oakland, CA
At the time I was searching for a dry cleaner in the area, there was only one review for this business. I wish these reviews were in back then. I also had a piece of clothing damaged by this company and I was not pleased with the way they handled it. It’s conveniently located for me, but no thank you. I’m not coming to this business again.
Ana C.
Classificação do local: 4 Oakland, CA
We’ve been most pleased with their prompt efficient service!
BC S.
Classificação do local: 1 Oakland, CA
I decided to try this cleaners because it’s closer to my home than the cleaners I’ve been using for years; decided to support a local business. They damaged one of my shirts and, when I brought it to their attention, they had the unmitigated gall to offer me a discount on the repair cost. Let me repeat that: This cleaners damaged my shirt and, rather than apologizing and graciously offering to repair the damage as a matter of principle, ethics, and good customer service, they were going to charge me to repair the damage they did to my shirt and give me a discount on the repair fee. The repair, I kid you NOT, would have required no more than an inch of stitching. This cleaners has a gross lack of ethics and professionalism. In reality they deserve ZERO stars but, unfortunately, Unilocal requires a rating of at least one star.
Chris N.
Classificação do local: 1 Oakland, CA
All of my shirts now have at least one broken button and one has ink stains that this cleaner ADDED. They will fix their damage for 50¢ each!
Sharon M.
Classificação do local: 4 Alameda, CA
i chose this dry cleaner for the obvious reason — the name. hello! it is amazing! they do a nice job with my clothing and even removed 30 year old stains from some gorgeous vintage dresses i was lucky enough to come across. i have also had them hem several pairs of pants that i liked too much to try to do on my own — and they’ve all turned out just fine. the woman who works there is generally friendly, although sometimes a little bit strange. but really, who am i to talk? i like that they use your phone number to put everything into the system, so it’s no big deal if you lose your tag. and i like that there is a parking lot. my only complaint is that sometimes it seems a little pricey and not that speedy. not like out-of-control pricey and slow, but like i could probably get it done faaster and cheaper elsewhere. but i could probably NOT get it done faster and cheaper elsewhere with such a fabulous name.