Fasttrack Parking

Bought our vouchers off groupon to save a few bucks and fastrrak made it very easy to get to the terminal on time! Got to the parking lot early in the morning and the shuttle pulled up right behind me in the parking lot to pick me up. They will also drop you back off right next to your car when you return. I would definitely use them again!

We used them when we flew out of Oakland. They are very courteous and went out of their way to help clients. When we arrived, there was a family whose kids were crying about having left their IPad inside the car. The driver waited while the Father searched for the device.
On the return trip, the driver, Ed, was beyond nice and happy. The man had a smile on his face as big as the bus.
When we checked out, Amalia was extremely helpful.
I have nothing but great things to say about this business.

FastTrack staff went above and beyond the service anyone could reasonably expect from a busy airport parking facility. By the time I discovered that I had dropped my California driver’s license somewhere between my parking spot, shuttle and airport check-​in, I had no time to re-​trace my path.
Among the frantic phone calls I placed from the east coast, where I needed both a photo I.D. and the ability to drive, was one answered by a sympathetic FastTrack employee, Araceli. Araceli not only did the obvious by taking my cell phone number, but she also asked for my parking spot number so that she could ask a driver to check the area around my car. No luck, however.
Early the next morning she called with news that a customer had found my license on the ground and turned it in. Since I still needed the license, she offered to call me back later in the morning when her supervisor came in.
As promised, Araceli called back and connected me to her like-​hearted manager, Saleem, who within a minute of our conversation, had texted me a color photo of the front and back of my license. What’s even more praiseworthy, when I asked him if there was any way he could send the license for overnight delivery, he did not hesitate to work out a plan for me to pay UPS, where he would then drive, to mail the package.
Now 24 hours later, I have my license and nothing less than five-​star kudos and heart-​filled thanks to the Fab FastTrack duo, Araceli and Saleem.

Adjust your expectations — this is a no-​frills parking service meant for the frugal. I was delighted on this trip that I was able to use both a coupon and a free-​day pass (earned from daily stamps on a card from a previous trip) to save a substantial amount of money. For both drop-​off and pick-​up there was a bus was waiting for me. This is my new preferred parking location when flying in and out of OAK.

Terrible, terrible customer service. Had an online coupon that I confirmed with the shuttle driver didn’t need to be printed out. When I presented it on my smart phone the cashier was obviously prepared with a blown up copy of the coupon and told me they wouldn’t honor it. I was left with the feeling that this is a pretty common bait and switch they do. I hope they enjoy the extra $ 25 or whatever they got from me. I will never park here again

I finally figured out why this company requires you to read the «fine print» and print out an inconvenient/​environmentally unfriendly paper coupon. The ownership/​management needs the paper to wipe down the floors of their disgusting Barf Bus/​Vomit Vans. This is 2016 and no other parking lot in the area is this behind the times. I sure hope they go paperless, and do themselves a favor by fixing all of the car damaging pot holes in this antiquated gravel pit. They will definitely go out of business this year if they don’t find a way to modernize.

After a long, long day of travel I arrived at my car to find it wouldn’t start. One of the drivers offered help and jumped my car in no time. I appreciate the customer service they offered me.

I was really apprehensive about Fasttrack Parking, after reading some of the reviews here. But I had no choice; I didn’t reserve a spot until almost too late and Fasttrack was one of the few that were still taking reservations. Plus I was able to get
special $ 68 for 10 days. Trust me, I was really nervous about Way.com’s special rate and had to call to make sure there is easy way to handle disputes if anything goes wrong.
I definitely printed out and took with me my
reservation ticket. When I got there at 5am in the morning the day of my flight, there was a parking attendant at the gate, and she found my reservation right away. After I parked, I didn’t know to stay at my spot to wait for the bus, but as I was walking, the bus caught up with me. Driver was super friendly, and I didn’t tip until we arrived at the airport.
Coming back, I handed the parking attendant my
paper reservation, plus the parking ticket I received from Fasttrack when I initially parked, all clear, $ 68 for 10 day was totally legit.
I would definitely use them again.
P. s.: after reading the reviews, I made sure I had cash on me to tip the drivers, so no problems there.

Best parking if you are flying from oakland. Good shuttle frequency and friendly staff

I’m a super fan. While I oscillate between parking at Fasttrak and at Expresso (depends on who has the better rate), I have never had a problem with Fasttrack. It’s easy to understand — I book on airportparking dot com, print my receipt, take a ticket, go park where directed, and leave via the shuttle that follows you to your car to pick you up. Door to door service! Seriously! When I’m back from my trip, the shuttles take literally five minutes to come get you at the airport and again drop you off right at your car. Get in, pull up to the gate, pay your bill and you’re on your way. I’ve parked here for about $ 7 a day.
The parking lot leaves a bit to be desired (I mean, it’s Oakland) but the convenience of it all is amazing. Short shuttle time, short shuttle drive to airport, super friendly shuttle drivers, high quality user experience — what more could you want?

Pros: this is my main go-​to for all my Oakland airport parking needs. They have been faithfully getting me to the airport fast, picking up reasonably fast, and keeping my car safe. The key is to go on their website and get their coupon for the best deal. The staff is very helpful in marking your spot and giving you the slip (don’t lose it!).
Cons: the place is pretty poorly kept so the lot is not the prettiest but does the job.
Overall: highly recommend this place for your Oakland airport parking needs.

Ok, if you take 5 damn seconds to ACTUALLY READ on the website when you’re making a reservation than you will know that you MUST print the coupon and that there are two taxes added to the daily rate. Neither of these came as a surprise to me since I READ. Stop being lazy and read people!
When we arrived we were greeted at the gate, showed our reservation by phone, took a ticket from the machine, and offered a covered parking space at the uncovered rate. SWEET!
As soon as we parked I turned around and there was the shuttle, waiting for us. SWEET!
We were dropped off at the airport and the entire process took about 10 minutes. SWEET! (P.S. Be sure to tip the shuttle driver)
Two days later, we returned and again, the shuttle was arriving at the curb just as were were. MEGA SWEET!
The driver dropped us off in front of our car, we loaded up and proceeded to exit. I paid $ 17 for two days of covered parking (with a PRINTED coupon) including tax which comes out to $ 8.50/day…a steal compared to other lots. SWEET!
We will for sure be using this company next time we fly OAK.

Awesome!!! First time here, and the bus followed me to where I parked, so I can get to the bus directly. On the was back, I told him my wife and kids was waiting at the airport, he drove me back to my car right away, it literally took minutes to go back to the airport to pick up my family. SFO usually takes much longer and much more expensive… Flying out of Oakland actually a great experience…

Beth is AWESOME! I’ve been a customer for a very long time, and the lot has always been fast & convenient. However, Beth is the best manager they’ve ever had. She is so cool, professional, honest, sharp and really cares about making your experience the best. They are so lucky to have her. She knows how to run this place well and gain customer loyalty!

DO NOT park here. When I flew back and retrieved my car to go home, I found that my front tire was stabbed three times. This must have been because I didn’t «tip» the shuttle driver when he dropped me off at the airport and didn’t have cash on me. This place is very shady and bad business. Unless you want to take the risk of your vehicle being vandalized, don’t park here.

Tried to use a coupon via the phone but was told it HAD to be printed out. Told the attendant if it was necessary I could go home and comeback with said print out if it was that big of a deal. Was met with skepticism and sarcasm with her saying, «Sure if you can find somewhere to print it out» (implying you’re screwed you have no where to print it) and also «You know how many people tell us that?». «I’ll let it go this time but I can get in big trouble». Really? How do you track these coupons? One could easily just print one of these from their office (across from the gate) because none of these are coupons are individualized.
Overall I don’t blame the attendant (though I could’ve done without her attitude) I blame their policy on how they accept coupons.

We had a very good experience here. The shuttle drivers were courteous and friendly. When our flight got in very late (close to midnight) we called to make sure the shuttle was going to arrive and it did within minutes. My friend had originally booked online to get a discounted rate. When we were checking out we couldn’t find the paperwork/​phone was dead so I paid with my credit card. But after the fact I was able to work with the helpful manager to get those charges reversed when I forwarded him the original online booking. I would park here again.

I’ve been parking here for years. Discovered them because they had some of the cheapest parking near the Oakland airport and have been using them ever since.
They usually always have a coupon — which I make sure to have printed out and with me when I come back from my trip. They used to be partnered with the Parking Spot, but when that relationship ended, they sent me free parking passes for the points I had accrued.
I generally don’t wait long for the shuttle bus at the facility or the airport — they pick you up right where you park your car.
Overall, I really like Fasttrack Parking.

Poor Experience. Shady business practice.
I chose to park here because of the $ 6.95 per day coupon I found online. I saved the coupon to my phone before traveling. My trip was great and the shuttle service was fast and efficient. The shuttle driver was especially courteous. I was starting to like this lot.
The trouble occurred when I presented the image of the coupon on my phone when exiting the lot. I was told that I have to have a printed copy of the coupon and that they «don’t accept coupons over the phone». I was forced to pay full rate in order to exit the lot which ended up, with taxes and fees, $ 12.29 a day.
I won’t be back. Bait and switch coupon redemption policies like this are probably meant to drive a bottom line. In this case they are driving me away.

Poor service and shady business practice. I recently prepaid for their discounted rate on the Internet and received an email that said to «present this receipt» to get your discounted rate.
First, we had to wait nearly 30 minutes for the shuttle, and I had to call twice to get them to pick us up at the airport in the middle of the night.
When I finally returned to my car, I pulled the receipt up on my smartphone and showed the lady in the cashier booth when I was ready to exit the lot. But she refused to look at my phone and told me I needed to present a paper receipt. What??? But they sent me a receipt by email!!! So, let’s see… email is good enough for them to send out, but not good enough to even glance at when the customer presents it.
After arguing with the woman for a minute at 2:30 in the morning, I had a choice: either break through the gate or pay again, which I did, to keep myself out of jail.
OK, FastTrak, you won that battle, but you lost the war. Not only will I NEVER return to your unethical, customer-​unfriendly business again, but I will tell all my friends and anyone who reads this review on Unilocal.
Shame on you for the stupidity and poor service!
By the way, if you have a problem with this company, be sure to offset what appear to be the faked reviews for them at this link: