Anchor Heating & Cooling, Inc.

I am an Associate Broker with East Bay Modern Real Estate. I represent the buyer in a complicated probate transaction. The seller had several repairs to complete which were loan conditions, one of which was a new heater. My client had obtained a bid from another company. I sent that bid to Anchor because the first company neglected to return several phone calls. Plus they have been wonderful to my clients in the past. Josh at Anchor heating beat that bid by almost $ 400. We had to get this job done by early afternoon yesterday and they accommadated us in their schedule. They showed up early and got the job done minutes before the appraiser arrived to check off the items. Cliffhanger here… the hot water wasn’t on. Eric and his guy got on a dirty disgusting floor and spent 15 to 20 minutes helping to get the hot water heater pilot lit. Again, not in their job description. They managed to get it lit in the nic of time for the appraiser to check it (he had gone to fill his tank and come back)! Above and beyond??? YES!!! Without them this would not be closing as timely as it is. Why was I there, you might ask, instead of the listing agent who shoud be handling seller repairs? Because I wanted to make sure everything went smoothly and my buyer closed on time! I can’t thank Eric, Josh and Mike enough. You guys are my heros. I wouldn’t hesitate to use them again. Not only are they efficient, they are really good humans!!! I love you Anchor Heating and Air!

I really like working with Anchor Heating. They were responsive with quotes and follow through. Best of all they followed up when I had issues and were quick to come by and see what was happening with my new system (turns out we had a faulty electronics board which they were able to replace promptly)
My only issue with the entire experience is that they spec’d me a furnace that is very loud. It’s not entirely their fault but I also feel like given the physical location of the furnace in my house it should have been pretty obvious that a very quiet furnace is what I needed. If I had known I would have paid more for that type of furnace.

Josh Madeiros made the process simple and painless. He looked at the ancient heating system in place, provided two options for replacement systems, answered all my queue actions about the differences between the options, pulled a permit, did the job beautifully (came on time, was clean and tidy, everything works), and came back for the inspection. He new system has been working just right for a year now!

Josh and the entire Anchor team are terrific. We have used him with five different clients and his work continues to impress. He has a terrific bedside manner, and the quality of the work is the best in the industry.

Ed is an awesome person! He answered the phone on Sunday & talked me through a crawl space furnace problem that I was able to fix myself! This is old-​time, family-​values service. I would call these guys in a heartbeat!

Being a Landlord isn’t all rent checks and having a good Tenant. Things wear out and break occasionally, and sometimes costly repairs are required. 2011 has been a banner year that way for both my Albany House and the Studio Rental.
The latest piece of «good news» was the separate Studio wall furnace that finally wore out (just before Winter) after 15+ years of use. I first brought in Ceridono to take a look as part of a check up of the house furnace (which they installed). The Technician seemed to be scared of the thing and quoted a outrageously high replacement estimate. That also told me that this was either an «upcharge» or that Ceridono just didn’t want to do the work. So I called Jamie Carlen (who originally built the Studio) and asked him for advice and a recommendation. He referred me to Josh at Anchor Heating and Cooling.
Josh first stopped by and tried a repair that didn’t hold. He then had his business partner come take a look, and at that point I reluctantly became convinced that replacing the wall furnace was a more «economical» choice. The good news was that Anchor’s price was significantly less than the Ceridono estimate. The even better news is that the new unit works well, looks nice in the room, was installed well and on schedule, and my Tenant again has a reliable and economical source of room heat.

We called Josh to give us an estimate to replace the entire heating system of our fixer upper. His estimate was reasonable, he did the entire job in two days, his crew was very professional the entire time. When my wife got home and realized that I had told them the wrong place for the thermostat, no problem! They took it out, went back into the craw space, moved the wires, installed it on correct place, fixed the hole on the wall where it was before. No additional charge.
I wish our other projects had gone this smoothly…

Josh and team installed a two zone Carrier heating system in my house, replacing all our ductwork in the process. This is the sort of project that can have a lot of headaches, but Josh was great throughout. He clearly laid out my options, provided a couple of references, quietly and efficiently performed the installation (we barely knew they were there), tested and tuned the system, and answered all our questions. I believe the price was extremely fair as well, based on discussions with some contractors about our options.
Most importantly, the end result is great — our house is warm, the furnace runs quietly, and with the programmable thermostat, we never have to fuss with any settings — we programmed it once and are done.

They did a great job with my challenging house. Had to re-​do the venting under the house that was totally messed up by a previous owner. They did a great job and got my a/​c going again in the middle of a heat wave. I’m scheduling a time for Josh and crew to come back and replace my heater and A/​C units to energy efficient models asap. Very honest and trustworthy. Nice guy, too.

Josh and his team were great. They came out before we bought our house (built in 1926) and gave us excellent advice in that context (the HVAC needed a lot of work, and we could either go cheap and patch it up or rip out the whole thing and start over) and wasn’t pushy and was very helpful.
We then decided to rip it out and start over, before we moved in, and they did an excellent job. So good in fact that the basement’s now my favorite room — they moved the furnace to a more logical place, moved the ducting out of the way so that it actually made the basement usable. Might have added $ 50,000 to the value of the house not even counting the energy savings or tax credit.

We live in an older two story home and recently decided to install a zone system in efforts to save money each month. We found these contractors to be skilled in their trade and worked efficiently and cleanly
My husband and I are thrilled with the service this company provides and will use them in the future for all our HVAC needs.