Panda Nail Spa

I got a flyer in the mail saying that they offered a No Chip Mani and Pedi for $ 35. I thought this was a great deal, so I called yesterday (Wednesday) more than 12 times throughout the day to make an appointment (the deal required an appointment). There was no answer, so one of the times, I left a message. I just called back today (Thursday) and asked if they would be willing to make an exception and allow me to make the appointment for Friday, because it was too late to drive there (I live 20 miles away). They were not willing to do so even though it was there fault I could not make an appointment for Thursday. She stated the deal was only for Monday-​Thursday. So I said fine, I would make it for this upcoming Monday, as I am going on vacation on Tuesday. She then said they are ‘closed’ Monday and I would have to come Tuesday. I told her she just told me I had to make an appointment for Monday-​Thursday which I was trying to do. The woman was VERY rude and tried several times to get me off the phone while I was still talking and then eventually just hung up on me. The customer service off the bat seems very poor.

this is the most unprofessional nail salon I have ever visited! they are down right rude. I came in here because I got a groupon but honestly the groupon was not worth it. They filed my nails too harshly and after I filled out a feedback survey from groupon about my experience, I received an email from Panda Nail spa saying (this is a direct quote) «so tired of whinny Groupon cheapskates» first all if you don’t like people who use groupon then don’t be on groupon. second of all if you’re going to email me an insult, at least spell things correctly.

Why on earth the person Jamie L. gave this place more than 1 star is beyond me. I went to this place first time last summer and I was the only person in there at 11:30/12pm ish. The guy put me way at the end near the wall. Water was almost cool with hairs in it!!! I asked that he rerun the water and he took the hairs out with his hands. I said, no, clean water. Do not go to this place. He rushed through the pedi that I was done in 25 min!!! They should be shut down, they are dirty and god knows what is lurking in those jet tubs. Bad pedicure I’ve ever had. These shops come a dime a dozen so this one, SKIP at all costs! NO matter how close it is to you. I’m writing this review because I figured I’d check in to see if they had gotten any better. They haven’t.

I went in for a manicure and was very pleasantly surprised by the low cost and the fine service. I didn’t feel rushed. I wasn’t offended that they speak to each other in their language. Honestly, it does not look like a shiny new salon. There are some well worn areas and the décor is really outdated. I wouldn’t be comfortable in the chairs for the pedicure because I am really spoiled and need a massage chair. Other than that, the staff was friendly. They were all busy. My manicure was lovely. She filed my nails perfectly. For $ 12, I’ll take the outdated design.

First time going to this place I got a Groupon and I will never be going into this place again. I did not feel that this place was clean, the people that were working were very rude and didn’t seem like they knew what they were doing. I guess you get what you pay for. I recommend not going to this place. I know of a bunch of places better then this.

Absolutely terrible! Went there once, but never again, since it is so close to where I live. The girl who did my pedicure, was truly inexperienced. There were many technicians sitting around, not busy at all, but they pushed her to do it. Laziness maybe? I ended up getting a deep wound on my heel, from the girl scraping dead skin with the metal tool that they use. It took all Summer for it to heal! Terribly painful and absolutely will never go back.

Worst place ever
Rude, unprofessional
Don’t waste your time
Horrible experience
Was my first time and I will never go back
MEDIOCRE WORK!!!

Omg! This place is a joke! I went in to get the services I paid for through groupon and I was treated like I was taking up their valuable time! The lady that did my pedicure did not speak one word of English… She did my pedicure and acted like it was the first time she’s ever did a pedicure. I had to show her how I wanted her to cut my nails… Seriously! And then when it came time to get my no-​chip the lady which I think was the owner acted like she could not go above and beyond anything extra as if I wasn’t going to pay for any additional services. I was completely disappointed and will never go there again. The owner did a horrible job doing a no chip. Did not want to take the extra time to file my nails to shape them so they look nice. Then she was pretty much kicking me out after putting lotion on hands. Her comment to me was I have another appointment as I was putting on my shoes to leave. In other words she was rushing me to get the heck out of rinking dinking shop… They also reuse the foil that is used to take off the no– chip nail polish. Seriously! How gross! NEVER will I go there again!!!

I just saw a Groupon for here and I decided I needed to post a review of my past experience. I work in the area, so I decided to come her last summer to get a no chip (no Groupon at that time). I walked in and they looked like their ipads or phones were more interesting than a customer. I said «I need a no chip, again» They asked if I had acrylic and I told them — «NO I need my no chip off so I can get another one». So she talks to the girl next to her and she sits down and started using the drill on my nail — no polish was coming off. So she looks at me and looks at my nails and asks if this is a no chip polish –YES. She talks to the girl and that girl takes her hand to summon me over to her, frustrated clearly. Pretty damn rude attitude to say the least. She then pours acetone in two bowls and the guy tech came over to tell me to put my nails in there — for almost 15 min my nails soaked in that acetone. Not the best smell or way to get no chip off. That alone should make u rethink coming her if you need to get a no chip off. His no chip was not good at all. There were spots that were thicker than others — and my no chip last maybe a week. Do not waste your $, time and quality of nails, here.

I had purchased the groupon for this place since it was only $ 35 for a no-​chip mani and a pedi, which I thought was really cheap, and it was really close to where I work. However, I was told when I came in that they would charge an additional $ 5 to take off the gel polish that I already have on. At most places this is included in the price of the no-​chip. Overall, the whole experience was ok. Nothing special, but for the price I guess it’s kind of a you get what you pay for type deal. Salon is not very clean but is not the worst that I’ve seen. They did an ok job painting my nails.

Didnt like it! I bought the groupon deal. They were not that bad but they had an attitude. Seems that they dont care to attract new customers! The girl that did my pedi was too rude. The guy that did meni was not that rude (he smiled once i think:)) will not go back.

Don’t waste your money– I bought the $ 35 groupon which included a no-​chip mani & regular pedi. For starters they spelled no-​chip wrong on the groupon and had «non-​chip» so I really wasn’t sure if I was even going to get the groupon price. Anyway, the staff was extremely rude the whole time I was there. The guy that did my manicure told me to relax the whole time.wtf. The woman that did my pedicure was extremely rough on my feet. I also couldn’t understand a word they were saying (the usual). The final product wasn’t anything special. I’d rather pay more money for a clean place and friendly staff. You also have to tip 2 people so you really don’t get that great of a deal. An awkward experience all around

I would not recommend this place. It’s cheap and you get what you pay for. The owner is nice but when she’s gone, the staff is rude and dismissive

I gave this place the benefit of the doubt and tried it out a few times despite the bad reviews. It is walking distance from me and the location is very convienient. However, I will no longer be going to Panda Nails for any services after my last and very disturbing visit. I am warning everyone to stay away from the bathroom in this place– it will make you vomit! Unfortunately, I cannot erase from my memory how disgusting and dirty the restroom is kept. It makes me question the cleaniness of the entire business and everything in this place– the mani and pedi tools, sinks and basins. Clearly, sanitary conditions are not a priority for the owners.
They do have competitive pricing for their manicures and pedicures. However, I would rather pay extra for a clean place– no matter where you are sitting.
Go around the corner to Luxury Nails on Roosevelt– this place is clean, well-​kept, and the tools are sterilized and the tech opens the pack in front of you and not to mention the restroom is clean!

This place is HORRIBLE! I always get lured by the cheap prices and close proximity to my work, only to regret coming once the services are completed. Not only are the nail techs incompetent but they also don’t speak English (or speak very little and never enough to comprehend what I’m asking them to do ie. Can you please cut my nails short). Avoid this place!

I don’t like writing bad reviews and I waited to write this review after a couple visits here. Please don’t waste your money here. there are waaaaayyy better salons for this same price range.
Visit one: polish choices were all separated and discolored. nail tech was on the phone the whole time she was giving me a manicure. She also didn’t paint the entire nail, meaning she didn’t take the polish all the way to the edges of my nails.
Visit two: got a mani and pedi this visit. Brought my own polish because of last visit. I still paid the same price even though I brought my own polish but whatever. The nail tech this visit was jamming the cuticle tool into my cuticle beds. I told her it hurt and all she did was say okay okay and still kept doing it! I vowed never to go here again.
Visit three: I know I said I’d never go here again but I had to because my new salon was over an hour wait and I had other things to do after my mani. All seemed good going in. It was quiet and there was no wait. didn’t bring my own polish because let’s face it I wasn’t going to go there to begin with. Nail tech didn’t wait between base, polish, and finishing coats. My nails were tacky for at least two hours afterwards even after sitting under the fan and there are air bubbles in my polish now. Their lights in the nail drying station didn’t work. The next day, the polish has pulled away from the tip of my nails and has started chipping.

I’m only able to rate this business based on their appointment process and customer service. They were both horrible. As one of the other posters mentioned, I purchased a Groupon and had a problem scheduling. I made an appointment prior to the expiration date and attempted to make a second appointment, but was told I would need to make the second appointment in the next 9 days before the expiration date. Why would I want to get my no chip manicure redone in 9 days? That doesn’t even make sense.
After complaining to Groupon, I received an email response directly from the company that was even more rude. They were dismissive and their last reply just stated, «Please go elsewhere.» Which really went without saying.
I really believe there was a communication error when I first called to schedule, which is understandable. Since the company refused to work with me, I cannot recommend their services. I really wish I should’ve checked these reviews earlier. Unilocal and Groupon both show awful reviews for this business. Now I know they’re warranted. After seeing the negative reviews for their actual services, I may have dodged a bullet by NOT having the service performed.

Terrible place. I felt like I was in the way the entire time. This was supposed to be a fun mother-​daughters morning. After a 1.5 hour wait only our mom had been helped, so the 2 of us ended up going to 7 Eleven next door. We had better help and service at 7 Eleven than at Panda Nails. Terrible experience. Huge language barrier. 0 stars if possible.

Not ranting don’t wana rant but I convinced my hubby and father in law to go for some relaxing time little that I knew we were not given service at one time so we were there for an hour and half as I was done with my pedi n mani n husband got free exact after one hour. I was looked after by this guy as I don’t know his name I was preety impressed but than he filed my nails I asked for square as I like mine dey are rounded tiny horrible … I am never going back there ever again. As it’s not only there mani pedi I got my wax done from the lady (the owner) I believe she applied wax on half of my back n just pulled it, it was so painful n in two pulls she did my whole back and I am not a little tiny women… 3^rd and last rant nobody speaks and understands English too well here so it’s tough to tell them when to stop

Not going to lie, at first I was afraid, I was petrified. No for real though, I was scared after I read the reviews. I received a gift certificate for this place and decided to use it for a night of relaxation.
So I walk in like I own the building and was shot down right away, well my ego anyways, man… I really need to stop walking into places like that. haha So the girl didn’t speak English but I managed to understand that I needed to sign in. Then I chose my colors.
As soon as I immersed my feet into that scalding water it was over. I was in heaven, there’s nothing like having stress burned out of you from your feet. haha I kid I kid, it wasn’t scalding, it was a few degrees from it.
Anywho, the girl (please know that I keep calling her girl because she legit looked 14, MAX) took good care of my feet. Customary to my pedicure experiences, I giggled like a little girl when she scrubbed the bottom of my feet and she was not having it. Ooooooook then, sorry, I should not make any noise. So she kept going, I kept a tight hold on my chair and held the laughter back. I was glad when she was done. lol
So then she proceeds to ask me if I would like a Sea Salt massage for an extra $ 10 dollars. At this point I start hyperventilating because part of the reason I get mani/​pedis is for the bomb mini massage they give you. So, in fear of not getting any massage I said yes. I had a few seconds to compose myself while she got the sea salt. Then she started in on my legs, at first it was soft, then… well it stayed soft. I really think someone else could have licked harder than her soft angelic touch. It was kind of dissapointing because I like deep hard (that’s what she said) massages. It just relaxes me! So ten minutes went by and then it was over! TG!
Afterwards it was time for the mani pedi. It was a good one. Nothing special about it either, and there was no entertainment in this story. Waa Waa
So yea, I have plenty of other places to go to than this one, but good luck Panda!