DuPage Immediate Care

This place is outstanding. My sons pediatrician is about 40 minutes away and due to the distance we bring him here a lot since they are so close to our house. He sees Dr. Norbert Szufa most of the time and he is so good that he has essentially become my sons full time pediatrician.
During one of our visits to the practice Dr. Szufa recommended that we have my sons tonsils out due to their abnormally large size. We initially ignored the recommendation due to fear of any surgery since our son is only 3. We brought my son back a few more times with issues like strep throat or ear infections and Dr. Szufa kept recommending that we at least see an ENT about the large tonsils and stressed that the strep throat could be recurring due to the tonsils. He referred us to a local ENT where we had the initial consultation and she confirmed that he did in fact have to have the tonsils removed. In addition he also needed his adenoids removed and tubes put in his ears well.
My wife and I decided to go ahead with the surgery. Since my son has had the surgery his quality of life has improved 100%. He is eating twice as much due to actually being able to get food down his throat now that the tonsils are out of the way, he has stopped snoring at night, he is breathing out of his nose for the first time in his life, has not had strep throat since and can hear so well that he covers his ears sometimes and asks us to please be quiet.
None of this would have been possible for my son if it had not been for Dr. Szufa’s recommendation. Thank you Dr. Szufa we really appreciate that you worked with us and we’re strong enough to politely push us through our fears so our son could live a better life. Dupage Immediate Care don’t even think about getting rid of Dr. Szufa, he’s the reason that my wife and I ourselves have started going their and the reason that we all continue to come back.

Front desk girl was super sweet and attentive!!! They seem to be a little disorganized though. Doctor was running late– over an hour, and I spent over an hour waiting in the examination room. I genuinely believe they forgot I was in there. I was really disappointed and don’t plan on returning.

We got new insurance and my husbands doctor was out of network and he could not get into see the new one for a month. In the interim he needed a refill on his meds. We went in on Sunday afternoon, was taken within 10 minutes of arrival and got the refills he needed after a short exam. We were in and out in less than a half hour. The front desk staff were very nice. The clinic appeared to be new and spotless. The doctor, quiet but nice also. My hubby did not have to take any time off for this routine appointment which also was a plus. Recommend.

The doctors are decent here, the only problem is the staff is so unorganized. I had a CT scan 10 days ago and never received a call or anything that it was ever was received by my doctor here. I was put on hold for 15 minutes when I called and no one ever picked up. I had to call back and when they answered they left me on hold for another 10 minutes, then when they called back they told me they were busy and had to call me back! WTF is wrong with these people?

This place sucks!!! They are so unorganized and All the staff are all over the place yet no one does anything! We here twice (unfortunately) first day we waited over 2hrs then decided to leave so we wouldn’t waste another 2 hrs. Next day we thought well maybe it was that day. Well second day, one person ahead of us and still waited an hr then came to pharmacy which no one was in and waited some more! Sad cause this looked like it had potential. Only one star if that cause I got my prescription a few minutes later (since no others there). If I can avoid it I wouldn’t come here again.

Excellent service.
Clean premises.
Well managed.
Polite staff.