Liposuction and Cosmetic Surgery Institute

This review is for Leslie and her work ONLY. I have never had any work done by the doctors. If I was reviewing the location itself or the staff… That would be another story.
I saw Leslie on 12Nov15 for Botox and Juvéderm lip injections. My lips are pretty much non-​existent and after about a month my body metabolized the filler and they had deflated quite a bit. They were still better than what they were and I could still feel the filler in there, but they weren’t the lips they were 2 ½ weeks ago.
I called the Arlington Heights location today (my preferred location) to try to get in to see her there last minute. I really wanted to avoid driving into the city to the Rush St location. She was booked solid (she’s only there 2x a month) but I was able to get into the Oakbrook Terrance location today. It was still better than driving into the city (or at least I thought it would be).
After finally finding this little scary creep shack of a building (more on this later), I parked and got inside.
Leslie met me almost right away and took a look at my lips. She was very patient and explained to me that since we just started with the filler, it will take some time for build up. Once that occurs I’ll be able to go longer between appointments, hopefully more like 3 months. Then, maybe 6 – 9 months, depending on how full I want to keep my lips and how fast my body will continue to metabolize the Juvéderm. I am a non-​smoker and I don’t use straws so that will all help as well.
She injected my lips again, but stopped from using the entire vial because she thought it would be too much and not look good. Leslie is good like that too… She’s not going to just inject to cost you money and isn’t going to let you look like a carp or duck!
Leslie is seriously amazing. SHE makes traveling to the different locations worth it. Love her! 5 stars for Leslie.
Now… For the building, the location and the staff here? 2 stars…
Everyone tells you not to judge a book by its cover but… If you are going to meet plastic surgeons and/​or pay thousands of dollars on expensive ELECTIVE surgery and this was your first impression… I’d think a normal person would turn around in the lot. This building is NOT a reflection of the Arlington Heights or Rush St locations.
I’m so glad it wasn’t my first time going to see her… From that building alone I would have started off thinking the wrong thing. Not that a nice place makes you a better surgeon but it definitely gives the customer a sense that the surgeon is more trendy, has taste, is more conscious of spacial comfort and even clean in a way. It would make a person wonder about the clientele in a way as well. This building was dark, dank and just blah! But it does blend in with the Villa Park/​Oakbrook Terrace area…
The staff as well… Not friendly, no smiles. They seemed like they were not thrilled to be there and people at the desk were just an added bother.
I’ve been to 3 locations now… The Arlington Heights location still is my favorite in general. If possible, I’ll avoid this location if I can and pre-​book Leslie weeks out next time.

Leslie is a skilled practitioner with confident hand and great straightforward approach. She takes time to explain the treatment and address any questions. Most importantly, she really listens to what you need instead of pushing anything. Good experience.

One star should be Zero stars but Unilocal would not let me post unless I picked a star…
I went for a tattoo removal. After 8 sessions, I received a second opinion from another specialist who told me that Leslie was too aggressive with the laser and removed a lot of pigment from my skin which I will never get back. My skin will permanently look spotty like I have vitiligo and I have to wear high spf for the rest of my life to prevent skin cancer. For the ninth and final session I paid for (they make you buy 3 session packages before they even treat you) the doctor partially lasered the wrong tattoo. I made him stop midway. He left the office to grab antibiotic ointment so I looked at my file to understand where the misunderstanding was. There was a form with a large prohibition sign through the tattoo he wasn’t supposed to touch with a large «do not remove» pointed at the tattoo. My file paperwork was clear in which tattoo they were treating as well as the difference in pigment loss from the previous treatments. When getting a tattoo removal, the specialist increases the strength of the laser with each session which means he was at a strong level when he blasted my new tattoo. I was crying from the severe burning pain and bleeding which is unusual for me since I have a high tolerance for pain so it obviously hurt. He was NOT sympathetic from the malpractice, said «sorry» for his negligence and sent me on my way home. I got in touch with the office manager and he made me come into the office so a different doctor could assess the damage. The doctor gave me scar gel free of charge and offered Botox as repayment. I do not need Botox nor have I ever asked for Botox. The doctor was trying to offer me compensation and instead insulted me. I asked them to either finish removing the tattoo they have been working on free of charge or pay for the tattoo I had to have redone. I was never rude or inappropriate to them for the mistake they made. The office manager NEVER returned my calls or issued a repayment or refund to me after their negligence and after I paid them roughly $ 1,400 for the procedures.
I recommend that you do not give this corporation your business. I feel Leslie and her father, Leon Forrester Tcheupdjian, should have their license’s revoked. Don’t let their credentials on their webpage suck you in.

Some things are good and some things are bad… mostly bad.
So I came to this place to have liposuction on my arms. The facility is nice and clean, the consultant (sales rep) was also friendly. She explained everything which got me prepared to have the surgery.
I had to have the procedure done at the Arlington heights location because of equipment that wasn’t closer to home, which was fine. The Doctor was okay but he was cold individual, didn’t make eye contact, and was always in a rush. Otherwise he did a very good job on procedure. When I woke up in recovery I experienced the worst pain of my life. It felt as though both my arms were torn off and sewn back together. The recovery nurse gave me only a small dose of morphine one time which lasted less than 15 minutes, when the pain returned I was nearly in tears and her response was «sorry I’m all out of morphine, you can’t have more». She walked out of the recovery room and left me alone for several minutes while I cried in pain. I couldn’t believe it! How is a surgical center going to run out of analgesics? Not to mention, the oral pain medication was never called in by the receptionist so when I got home and went to the pharmacy I learned that there was never a script called in, I had NO pain medication available for several hours! I called the facility and they finally did call the pharmacy, which forced me to make a second trip to the pharmacy while both my arms were bandaged up, immobile, and in horrible pain. (fortunately I had my friend to help me out!)
The second day I felt much better, I went back to the Oakbrook location to have the dressings removed. But there I experienced some very rude service. These people are money hungry thieves! They took off the dressing, took the «after» photos, and then took me into a room where I was to have an «ultrasound treatment». The nurse who was doing the treatment massaged my arms for 2 minutes on each side and said it would cost me 50 dollars but I could buy a package of 8 for for $ 300. In addition to this, I never received the «compression sleeves» which I paid over $ 100 dollars for. When I asked about it, they said «oh you don’t really need them, and they are still at the arlington heights location you can go pick them up there». I complained that they should have been given to me when I was already there, and why would you persuade me to buy them and later tell me I don’t need them! They then agreed to have them sent to the oakbrook location for pickup the following day, and stated they would call me when they arrived. NEVER got a phone call! She told me it was important to have done so the skin would tighten around the muscle. I agreed and bought the ultrasound package, went home and did some research on this ultrasound treatment. I learned that they really don’t help like they claim. I called the sales rep to have a refund and she said it would be fine. But the refund was never processed and its been over a month. Ive contacted them twice about it and they said it will be refunded soon… still havent received anything. I never saw a doctor post op for evaluation of the work. VERY BAD TREATMENT… I will never be returning. And I suggest you look elsewhere before you too feel as though you’ve been ripped off and scammed.
I will say that I love the results of my procedure, even without those magical «ultrasound» treatments my skin has tightened up nicely. It was the poor treatment, rude people, and negligence that I experienced post-​op which makes me want to warn others before considering this place! They don’t care about their patients.

Went to oak brook this morning and the service was horrible. it seems like that short non friendly doctor they have working there now cares about patient ratios or money than results… IT’S ALONG STORY but i will make it short… if a patient has a concern i think it should be addressed by the doctor. instead they send in unqualified assistants or sales people to assess you instead of the doctor who did the procedure considered you paid for the service. As a nurse my self i find this unprofessional and i will never go back or tell anyone to go to oak brook lip and cos insti… worst customer service i have ever received.

I was recommended by my daughter to Liposuction and Cosmetic Surgery Institute and we went to the Oak Brook location.
This was my first visit and they were very helpful and answered and questions and concerns that I may had.
I did have some botox and some fillers around my mouth and around my checks.
I am going in today for my treatments to make the skin around my mouth and cheeks tighter.
I am looking forward to the great results and at 73 there’s still hope for us.
I want to highly recommend this establishment to all my friends and family and to let you know you are taken care of.
Thanks
Pat