The Home Depot

I’ve just never had a positive experience here. Today we went in to buy a new dishwasher — we had cash and were ready to buy. We picked a model and wanted to know if they had one in stock, but nobody would help us. Not that we couldn’t find an employee… It’s that NONE of them would help us. There was one guy sitting at a computer, but he couldn’t help because he was in training. Another gut sitting at a computer setting up something for a customer so he couldn’t help. The guy in training ran back to get help, but he came out, looked around, said something to the guy in training, and left. The trainee came to us and said the employee sitting with a customer would be with us after a while or «the girl who normally works this department will be back from lunch soon.» We waited for a while and finally left. We bought an even better model and more of a selection at a local appliance store — and got personal service. Next is our dryer, our kitchen range and many lighting fixtures, but I can tell you it won’t be here. It was a belittling and frustrating experience. For big home improvement projects I will drive to LaFollette to the Lowes.

Wayne helped us with our Penske rental. This was by far the best service I have ever received at a Home Depot. He was awesome!