McDonald’s

Wretched. Ordered a ranch /​bacon salad w. ranch dressing and a filet o’ fish meal w/​o tartar sauce. Packed to go. Upon opening package discovered: tartar sauce on sandwich, no dressing for the salad, no napkins, no silverware, no ketchup packs. The reviews for this place are appalling — why hasn’t corporate McDonald’s done something about it?
It’s places like this that explain why McDonald’s is going down the tubes financially — they’re incompetent.

Since this is a duplicate for this location I will copy my review on both entries.:
So yes it was a fast food day for me and I suffered for it.
The cashier did not offer me a receipt probably so that i would not tell corporate what a dump it was.
There were very few tables clean in the entire restaurant as i was walking out (i ate in) management seemed more focused on getting the new signage up than having someone clean the tables.
The drink area was nasty, and sticky. Hardly any straws for drinks.
I stayed away from the ketchup in case it was nasty as heck.
Oh the other reviews doesn’t say this but I will it is crackhead central.
There was a couple that was going in and out the restaurant for no apparent reason and both were dirtier than dirt.
Then there was another dude outside the restaurant who was just walking back and forth in front of the window. Until a cop showed up and he went scurrying down the street, another patron pointed to the cop the way he scurried but he didn’t care to catch up with him.

I had surgery on Friday and I figured a sausage biscuit would help me have a bowel movement since I’m on pain meds. (And that says a lot about how I feel about the food here) So I begged my BF to go get me one. 1. They gave him the wrong food and 2. There was a finger nail in my hash brown bag. BEYOND DISGUSTING. Whoever is in charge here should be ashamed of themselves.

Just a regular McDonald’s. Nothing too out of the ordinary; average workers and average service. It’s always busy in the mornings. The drive thru line most of the time is literally leading out of the parking lot.

Drive thru is clueless. Customer service leaves a lot to be desired. I must be honest and state that I have only passed through here for 1) a happy meal for my son or 2) a coffee. They have managed to screw both of those up.
Some language barriers exist (before you judge, I am bilingual English/​Spanish). I have more than once had to clarify drink orders. Plus my request for salsa for a breakfast burrito resulted in ketchup and not the salsa I wanted (aftering stating in Spanish what I wanted.)

Normally I wouldn’t take the time to rate a McDonald’s as the product is relatively consistent across all locations. However, this location is terrible and deserves to be called out as such. This location is the closest to my home and as a result I would go here frequently when the McDonald’s urge arose. No more. Every time I pull in to this place it seems quicker to head inside rather than sit in their slowly creeping drive through only to find out upon arriving home they failed to include an item in my order. The employees are an unmotivated bunch who doesn’t seem to care about customer service. Cleanliness is marginal. There are too many other local places to go; count me out of this place for good.

When I’m overly busy, convenience will often nudge itself up to be one of the weightier considerations when trying to manage dinner (when I don’t have time to make dinner). But with this McDonald’s, I get apprehensive driving into the parking lot because I know there is going to be an 80% chance of a wrong order. From here on out, I’m going to smack convenience across the face if it encourages me to go to this McDonald’s.

its ben renovated and I just saw them with a new crew of employees yesterday, they have free WIFI, the Owner spoke to and greeted most of the patrons, I mean this is Mcdonalds after all, what do you want from this place white linen and crystal? Im a realtor from up North and needed to show some clients property in oakpark this place came in handy and nobody said anything about my 2 hrs of internet and outlet use, I will give them a solid 3 stars.

I don’t care if the owner is my next neighbor or he lives in Malaysia, if you can’t consistently give people what they ordered, you suck.
I’ve been here about 5 times. Once — I think — my order was correct. On the other times, we’re not talking about forgetting the napkins. Oh no, we’re talking about gross deficiencies in cooking/​prep or we’re talking about forgetting a cheeseburger or (as happened to me yesterday) leaving out an entire pack of chicken nuggets and the sauce. I understand screwing up every now and then, but enough times to be a theme? I’d rather the place be run by cold fascists and get my order right.
I live a few blocks away, but have no plans to go back. There’s other McD’s around, and the cost of the gas to drive there will be made up by the increased chance that I’ll actually get the crap food I paid for.

Two all beef patties special sauce lettuce cheese pickles onions on a sesame seed bun?
All that AND great customer service. The manager is all over his team here, making this a remarkably friendly McD’s.

I just had the worst experience ever! First the car behind me was waited on before me and pulled in front of me. When I made it to the cashier I asked if there was an issue with the drive thru he said no. He knew what happened but didn’t apologize. When I reached the window for my mocha I waited five minutes and there was no ice in the mocha. The ice had melted while I waited. They told me to pull up and they will make me a new one. After about ten cars and ten minutes, I left without my mocha!

Very poor service, and super slow, I hate going to this location

I hate this place. I will go without coffee and eating no matter how tired and/​or starving I am. Tons of people working and no one waits on the customers. Or the white customers take a back seat to the black customers even if the white customer is the next person in line. I complained to OakBrook Corporate Headquarters and still after that had bad experiences here. I don’t think I will go to any McDonald’s anymore.

Still a trashy location, but it has been verified that drug deals DO go on there, so you’ll have something interesting to watch while the jerk taking your order gets off phone.

The founder of this local resturaunt lived and went to high school less than a mile from the store. Talk about locally owned!
They sell french fries, shakes, and all different types of cheeseburgers. Their logo is a cute golden m. They sell «kids meals» so don’t be alarmed: its fun for the whole family!
They have excellent soft-​serve ice cream cones and strange tasting yet authentic cultural salads. I recommend the snack-​wraps!

This might be the prettiest McDonald’s in the area. It was recently rennovated in the Prairie Style (Frank Lloyd Wright is a big attraction here in Oak Park) and it resembles a lovely hotel lobby. Stained glass, woodwork, even a fireplace! The reason they did this is that Ray Kroc, McDonald’s founder, was from Oak Park.
They really need to remodel the staff, though. You don’t expect these folks to be rocket scientists (like Jackson R.) but a simple order for two people shouldn’t have three mistakes!
I love their Asian Chicken salad, but half the time I have to ask for the right dressing, or the packet of almonds is missing. The ugly tiny McDonald’s in the basement of Children’s Hospital gets it perfect every time.