Mufflers For Less and Brakes

Literally the worst experience I have ever had at a business. DO NOT GO HERE. Had my rear brakes and rotors done 10 and a half months ago, (yes months) went back to get them replaced because the rear pads were at 1 mm with damage to the rotors. The employee told me he can replace them without guarantying the work, obviously I said no because they did such a horrible job 10 months ago. Got the boss, Jorge (George), on the phone and he said okay you can have a warranty but you also have to pay $ 80 service fee. FOR REPLACING THEIR PARTS that were defective. First of all, I got two different stories from the boss and employee. Then when the boss realized I was right he quickly handed the phone over to his wife (Maria) who I’m not even sure what her position was. Maria told me if she was in my position she would do the same thing, but «can’t help me». Such terrible, terrible business ethics. I will never come back. If they were a honorable and reputable company they would guarantee brand new parts. No one knew what they were talking about.