Mens Wearhouse and Tux

One of the worst choices we made for our wedding was coming to this location for the tuxes. We wanted to try to match the color of the ties to the brides maid dresses, but were informed that they no longer have the David’s Bridal color options, and our tie options were limited to what we saw on the displays. We later fixed this when we went down the street to the larger location with a better tie selection. I’m a big guy, so getting fitted for stuff isn’t a fun experience for me. It was made more uncomfortable when I learned that they named the tape measure they were using on me the «Big Boy» thanks to the manager of the location saying she needed it when it was done being used on me. Luckily, the fitting occurred a lot sooner than they told me it would. When I went in to try everything on, nothing fit. The shirt was a little too tight, the jacket sleeves went half way down my forearms and I had to hold the waist of my pants to keep them from falling off, even with the side adjusters being as tight as possible. When I came out, an associate that wasn’t there the first time we came in measured me again. She commented that the measurements were off and that they would get the new tux in after the weekend. I didn’t hear anything on Monday, so I called on Tuesday and found out everything had arrived. When I came in to try everything on again, the manager of the location saw I had a re-​order and asked me if I had gained weight or lost weight. When I said neither, she responded by saying «Sure, we’ll just blame it on the measurements.» Obviously, the top half of the tux is too small and the bottom half is too big, then something was done wrong. On the day of my wedding I found out that I was missing the cuff links (not a big deal, not using them) and the pocket square. Luckily, we bought handkerchiefs for the groomsman, because it was over 90 degrees out. We were able to create replacement pocket squares for myself and one other groomsman who was missing theirs.
Needless to say, I won’t be returning.

Very helpful! They actually are pretty tiny (by Sears, Lane Bryant, Stir Crazy), so they sent me up the road to the store in Oakbrook Terrace to get a suit pressed.

Nothing but the best service! The gals at the front desk honored my purchases from two weeks ago. Gave me sale price on all items today. Saved $ 700. Thank you for your time and patience. It’s a pleasure doing business with you!

I’m getting married in June, and Kayla and Cheryl made getting the tuxes ordered about the easiest aspect of planning a wedding.
They are incredibly nice, friendly, and knowledgeable. They really went out of their way to help me get the right tux.
I really appreciate their efforts!

Ugh. I’ve shopped at a few different Men’s Wearhouse locations with my husband for business attire, and this was hands-​down the worst experience we’ve ever had. We felt rushed from the moment we walked in, and the atmosphere of the store was pure chaos. The selection was nice, but the cut of the suits just wasn’t working for him — a fact that the salesman just wasn’t accepting as he pulled out every. single. suit. in my husband’s size for him to try on. It seemed like he had very little knowledge of how a suit should actually fit, and kept trying to give us suits that were too big and baggy. We gave up and eventually got some excellent-​fitting suits from the other men’s store down the street. I doubt we’ll ever be back to this store.

I went to the Oak Brook Brook Mall Location and saw Tony.
He was very knowledgeable and knew what my son needed for my brothers wedding. He gave us some tips and showed us various sizing to demonstrate how he would be in certain scenarios. I would definitely ask for Tony, if you need to go here for any reason.

I should have written this a long time ago, so things may have changed at this location.
Shortly after graduating from college, I had lined up an exciting job interview. In need of a suit and with over a week to spare, I came to this Men’s Wearhouse.
I didn’t really know anything about suits or proper fit at the time, so I trusted the salesman’s advice. I picked out jackets, shirts, and pants I liked and was repeatedly measured to ensure a perfect fit. Things looked baggy in the mirror but I was assured that they would be tailored to a proper fit.
I paid and left the store excited. I eagerly awaited the call to pick up my suit. Several days went by and my nervous follow-​up call revealed that they had no record of my $ 1500 purchase. I furiously brought a receipt back to the location to straighten things out and was assured that the adjustments would be made on time for my interview.
The day before I was to leave for the interview, Men’s Wearhouse informed me that the suit still wasn’t ready. I would have to pick it up the next morning and drive extra fast all the way to St. Louis to make sure I made it to my interview on time.
That morning, I grabbed the suit from MW, flew out the door, and drove 250+ miles like a demon to make my interview. I changed in my car outside of the building. As soon as I threw the shirt over my shoulders, I knew something was wrong.
There I was, at the biggest interview I had ever had, wearing a monkey suit. I looked like a slob. Everything was enormous. The pants were nearly falling off. The jacket sleeves extended to my knuckles. The shirt billowed like a sail. Such disappointment I have never before or since felt.
Despite my appearance, I got the job. I moved shortly after and wasn’t able to arrange a time to return to MW. I called and left messages without response. Someone at a different location told me that because of my (non-​existent) ‘alterations’, I may have forfeited my ability to return anything.
I write this review now as I prepare to attend my grandfather’s funeral at which I am to speak. The only suits I have in my closet are the two comically oversized clown suits that I purchased from this Men’s Wearhouse.
Walking into this establishment was one of the worst decisions I have ever made as a consumer, and even the sight of the clothes I purchased makes me ill. I bought two suits that day and that interview was the only time I wore one.
I will never forget the feeling of my heart sinking into my stomach as I walked into that job interview, profoundly ashamed of my appearance. I wouldn’t wish that on anyone and I certainly wasn’t happy to feel that shame once again as I prepared for my grandfather’s funeral.
On the bright side, the experience did inspire me to take interest in men’s fashion. At least I know what a proper fit is now. I suppose a mall trip is in order for tomorrow; I’d prefer to let my MW suits rot than to see them in the mirror ever again.

We went here to redeem our ‘free suit” from all of our wedding tux rentals. We were expecting the staff to be somewhat annoyed that we were here to get a free suit, however, they went above and beyond to help us. We ended up going to a different store, simply because of selection reasons. But the sales guy went out of his way to look up our account, and print a new coupon for us to show the other store, as we had lost our original coupon. We had the coupon on our file, but he saved us a bunch of time and explaining at the next store by printing us new coupon. He also gave us great advice when picking out a suit.
My husband buys dress shirts and new suits a lot for his job, and we will definitely be back to this store in the future!
That is great customer service!

If you need a suit, don’t walk. Run to see Steve at this Men’s Wearhouse location. He helped my fiancé select a suit for our BIG day and made the process so easy! He even went above and beyond to locate the perfect shirt and had it shipped from another state with no extra charges. Needless to say, my beloved looks amazing in his Italian suit and I can’t wait to see him on our wedding day! Thanks Steve!

Went here for suits for the groom, groomsmen, and fathers, since we did not want to go with formal tuxedos. We were a little worried about the price of having everyone buy a brand new suit, but Steve was excellent to work with finding us a suit for a reasonable price and immediately was able to match a shirt and tie. All of my groomsmen were out of the area so Steve went above and beyond to accommodate them by remaining in constant communication and individually mailing the suits for us. Unfortunately 3 of the 8 suits did not arrive in the correct size. This led to more alterations that expected. Other than that everyone at the store was always helpful, friendly, and genuinely enthusiastic about our wedding.

Are you sick of the boxy tux that doesn’t ever seem to fit anyone? The Vera Wang Black collection comes in slim fit and regular fit! We are going with the gray Vera Wang tux for our upcoming wedding. Love that it looks like a suit (no satin stripe down the leg). Also comes in classic black! Our guys are going to look SHARP! Tux rental comes with the jacket, pants, vest, tie (or bowtie) and cuff links. Shoes and pocket square ($ 10) are extra. They also have matching tuxes for the ring bearers starting at a 3T size.
A big thank you to Cheryl for helping us with our tux package! She recommended black oxford style shoes that the groomsmen can buy at Men’s Warehouse on sale for $ 30 right now. Like this option WAY better than going with the shiny tux shoes.
FYI, you pay $ 40 to hold your reservation for the entire party. The groom gets this back at the time he picks up his tux. They also have prom tuxes here for $ 89!

I’ve never felt so comfortable getting measured in not so comfortable spots.
When I had to visit Men’s Wearhouse to get my tux for my buddy’s wedding recently I’ll admit I was not thrilled. You have to visit a few times just to complete the entire process and it’s more taxing than usual errands. The staff at this location was friendly and very quick. They made me feel comfortable and get me in an out and even saved me a trip when they told me I could just take the tux out early instead of having to come back again for the pick up the day before the wedding.
After paying for my tux they gave me a 40% off coupon that is good until December on anything in the store.
They made a taxing event very easy and painless. Job well done.