Red Wings Shoes

Found the place through the Red Wings site since I had about 10 extra minutes in my drive between customer sites and my steel-​toed safety shoes were looking pretty rough. Punched it in the GPS and got to the store without any problems. I still had my sunglasses on so it came as quite a surprise when I was greeted upon opening the door by a big black lab… who I couldn’t see. A little shocking!
The owner (possibly manager) was busy with an IT issue but put the guy on hold to ask how he could help me. Red Wings has this great little policy that you can stop by any of their stores and they will do a complimentary service on your shoes. They clean, oil and buff them plus they will replace the laces as needed as long as you own the shoes.
I told him that I only had a couple of minutes and he apologized for not having the time to do the full service on my shoes because he had an IT guy on hold. Instead, he grabbed a quick shine kit out of inventory and shined them while they were still on my feet. He then proceeded to hand it to me and told me that it was on the house because he felt bad that he didn’t have the time to do the full service.
I love dogs even though I don’t currently have one. It is worth noting that I got to pet the dog throughout the entire interaction. She was a great dog and was fully leaning on me when I was petting her. I miss that about our old greyhound.