PetSmart

The grooming at this location is awesome. You can tell the groomers love their job and treat the pets in their care like their own. Finding a groomer you like is similar to finding a hairstylist. Keep trying groomers until you find one you trust and connect with. You can tell if someone is just doing a job or if they love their job. If you don’t like what a groomer does, just try a different groomer and don’t assume that the salon as a whole is sub-​par. That’s like saying an entire hair salon is terrible bc you don’t like what one stylist did for your hair do.

This store, well, it’s a mess! On a weekly basis something I regularly buy is moved within the store. Food for my dogs, cat, ferret, bulbs for the snake tank and even treats. It’s beyond annoying.
About 1 out of 4 visits I will find a friendly staff member at checkout. Other times it’s like I’m a bother, or if I have someone to actually help me they usually guess at something I’m asking. (Really an employee suggested Beneful food to me … Uhhhh?)
Then today, 07/​26, I had an employee in grooming talk down to me in front of other customers regarding my dogs quick. I work in the veterinary field, and the only reason I don’t do them myself is because I don’t want to be the «bad guy» in my house. She didn’t clip them short enough and when we went back in to have them clipped again they did not seem happy about this. Mind you this was after we walked in, weren’t greeted, and had to listen to two employees argue over cutting their dogs for 2 – 3 minutes.
Really dislike this store, but sadly they’re the closest one to our home. I guess the one star is for having the squeaky toys my little dogs like and the catnip my cat loves.

Sorry there’s no option for a negative star! Arrived at this very busy store to find one person on phone and another at what I thought was going to assist my needs with my baby boy — only to find that she is going to not only answer the phone but spend time on the phone while I wait…
Oh good news the grooming dept manager come through the door and ask I I have been helped… yeah!!! She takes the time to ask what I need today listens to my answer — no appointment just need nails done (this is a walk in service)…oh no she too gets involved on the phone calls too– leaving me stand there to observe 4 …4 employees discuss whether a cat can come in some time for a sanitary trim… wth!!! It takes 2 phone people the dept manager and the PERSON THAT WOULD DO THE TRIM… to work out the plan… REALLY!!!
Wake up people — I chose your store– I came into the store and I have cash for the nail job in hand– however you 4 people find this 1 phone call of utmost importance — really–

If you care for your pet, do not take them here for grooming. I did, and watched as the groomer stepped away from the table and my dog jumped, only to be hanging by her neck. Then the groomer laughed and said «Wow, you are a fiesty one huh?» No, how about you treat the dog like you would a baby on a changing table. Horrible, horrible, horrible, never again.

what ever you need for whatever kind of pet you have you can get @ this place.