Auffenberg Hyundai

Recently bought a 2012 Toyota Highlander from Jerry Fisher here. I have always been leery of dealerships but Jerry changed my mind about car salesmen. He is a genuine, trustworthy, professional. Hard to find these days. He and Tony the Finance Clerk made the whole experience unbelievably smooth and enjoyable. I love my new Highlander and I love doing business with Jerry at Auffenberg. So much so, that I brought my niece in the following week and Jerry was able to help her buy her first used new car, a 2012 Hyundai Tucson. It’s a beauty too!
Thanks again to Jerry and Tony! I highly recommend Jerry Fisher to help you buy your next car. He’s someone you can trust!

I had done quite a bit of research before my recent car purchase. Not only was I researching which vehicle would best suit my needs, but which dealer would take care of me, at the time of the purchase, and when it came time to take care of the vehicle in the future.
Let me just say this. I have bought 12 vehicles in my life, and this was hands down, bar none, the quickest, easiest, no hassle purchase of a vehicle I have ever made. Our salesman, Jerry, who is the sales manager, was direct, honest, and very accommodating and attentive to us and our needs during the entire process. A great example– he noticed the vehicle was missing floor mats, which would typically be in the trunk, and before I even had to ask, he made sure to tell me that they would take care of it before we left, which he did.
Their pricing is not only fair, but I found them at least 5% lower than everyone within a 100 mile radius on the particular vehicle we purchased (Tucson SE). The «auto butler» service they offer, the free car washes, the professionalism and cleanliness of the dealership and the consistency of the staff, are all reasons that we are not only happy that we went to Auffenberg, but the reason we will most definitely be making our next vehicle purchase there for my 16 year old daughter in a few months.
Do yourself a favor, save the time and effort, save the haggle and sales pitches, save the nonsense and the games, and go straight to the dealer who stands above the rest in all areas. You won’t regret it.

I had a great experience buying Sonata at Auffenberg. The staff is friendly and looks out for the well-​being of the customer.

As a realtor with a current vehicle that has almost 160,000 miles, I have been looking online for a replacement. I had looked at the Veloster Turbo – and I liked it. When I came to the showroom before lunch, Marilu helped me to get Kevin Jones as sales person (thank you, Marilu); he was most helpful in showing me different vehicles and answering my questions about other Hyundai models. I even test drove a couple other vehicles. That afternoon, when running between Bond and Madison counties, my own car broke down – and I was back in the evening to purchase the Veloster Turbo. Everyone, from the wonderful sales person Kevin Jones to the credit manager Chris – and the behind-​the-​scenes cleaning crew – worked overtime, literally because I did not leave the premise until after 8:30pm, but nobody made me feel rushed or not welcome! Even though I was now dependent on finding a replacement vehicle, I felt I got a good deal; therefore, I would recommend your dealership at any time, but mostly, Kevin Jones who was high energy throughout the process! Thank you all again!

I drove all the way to O’Fallon from Chicago to purchase a new car here. They were the most accommodating and I got the best deal. Kevin Jones was my salesman. Very knowledgeable and gave me more than i expected for my very old, high mileage trade-​in. I can’t remember the finance person’s name but he was also awesome and very quick! The whole process went very smoothly and I am so happy with my new Elantra!

Intelligent answers to intelligent questions!

Just to let everyone know that this issue was never resolved and we went to another dealer to purchase a new Hyundai because we did not feel safe in our car. I would never take a vehicle to Auffenberg Hyundai for service and most certainly not purchase a vehicle from their dealership and suggest you do the same if you are reading this.

Again, I praise the entire service department at Auffenberg Hyundai. My 2000 Sonata had to be towed to the dealership Monday afternoon. By Tuesday late morning my car had a new starter and I was back on the road. Each and every member of the service department is always kind, helpful and quick to assist for those unplanned events. I will definitely purchase my next vehicle at Auffenbery Hyundai to show my appreciation to the loyal service I have been given for the past 13 years!!! Until then I will continue to strive for 200,000 miles and who knows… maybe more, it’s a great car:)

Worked on my wifes car. Great Job in & out great price. Did the recall on her van doors.

I am having a hard time believing that there aren’t more reviews about this place. I guess people out here just don’t use Unilocal.
This is the place that used to be called St. Clair Auto Mall until someone finally got tired of the acronym SCAM, which if befitting.
I am here to tell you that this is one of the worst Hyundai Service departments I have ever dealt with. Rude customer service, workmanship was just average at best, and often I had to beg to get anything done to the car.
I have recently come to find out that none of the work they did comes up on the Hyundai service system at other dealers, so I have to dig out all of my old receipts to show when work was done. Did they do it at all?
They even told me that I had to call Hyundai myself to get some work done! Are you kidding me? That’s your job! Then they dragged their feet on fixing my door handles until it was «out of warranty» even though I told them about it before the warranty period was up. Again, «call Hyundai to see if they will fix it». Unbelievable.
I have since found a much better Hyundai dealer with a much more courteous staff that doesn’t make you feel like some idiot off the street. I wouldn’t even turn in a clunker for the CARS program to this place. Go somewhere else.