Target Pharmacy

I was very sad to have to switch from the San Rafael Target Pharmacy where I was very happy to the Novato one, but the service here has been absolutely excellent. I go to the pharmacy a lot and place a lot of special orders and they always accommodate me. Tammy is especially helpful.

This is my new go-​to pharmacy. The pharmacists are incredibly helpful, informative and accomodating to any special needs. I can go shopping and get a text when the Rx is ready. They have helped when I had to get an ER Rx filled to find an alternative because the medication wasn’t in stock. This was all within 30 minutes of them closing on a Sunday. Happy I call them my new pharmacy.

I find the staff to be very friendly, helpful and efficient. I have prescriptions filled as well as checking out with non pharmacy items at times. I find them to be very polite when I call for assistance as well. I really don’t understand the negative comments made here. I have NEVER had a negative experience.

I filled a prescription of longterm Doxicycline for a recurring eye infection my son had. The doctor prescribed 100 pills per prescription for 100 days, with 2 refills @ 100 pills each until December 2012. The instructions said ‘take one pill each day until March 18, 2012′. My son took the meds until mid March 2012 and the infection was gone. A couple of months later, the infection started again and I called Target for the first of the two refills. The day after the doctor’s office called and said they needed to see my son before they could give him the medication. When I questioned the fact that I still had 2 refills remaining, I found out that a pharmacy staff had taken it upon herself to call the doctor’s office and question the refill previously prescribed claiming the doctor’s instructions were ‘unclear’. I had no choice but to see the doctor, which cost me $ 80 out of pocket and the doctor prescribed the exact same medication again! I contacted Target’s headquarters and complained about the pharmacy staff person overstepping her boundaries by questionning the doctor’s prescription and forcing me to have another doctor’s visit. I believe the staff person misread the instructions or she only read the part where it said ‘… take one pill until March 17, 2012′ and didn’t read further where it showed that 2 refills were remaining. The pharmacist then justified their mistake or action by saying the pharmacy was equally responsible for my son’s health as I, the mother, was. She also said she needed to know what my son’s health condition was for which he was prescribed the Doxicycline. This medication is commonly prescribed for recurring eye infections, acne, Lyme disease etc. and often is given as a long term medication. It is not unusual for Doxicycline to be administered for months at the time. It was none of her concern what my son’s condition was and she simply tried to cover up their mistake — at my expense. I will NEVER fill a prescription again at Target. I have never experienced a problem like this in any other pharmacy!

Called with a question and they were very friendly and knowledgeable.

I have not had anything but positive experiences with this pharmacy and staff. My latest experience involved the need for a special order. They were great about confirming my options re: brand name or generics, they offered me the option to wait for them to pull additional details since I had questions about insurance benefits, and they also quoted me a time (next day!!) for my special order prescription, and, true to their word, it was ready as promised.
The staff (about 3 different people) I have encountered have all been very patient, thorough, and professional. I will definitely continue to shop Target for my prescription needs.

If you are going to this pharmacy for their $ 4.00 30 day or $ 10.00 90 day supply of generitcs don’t.
IT IS A TOTAL SHAM!!!
It does not matter what your perscription says is a 30 day supply. The pharmacy has a list of what it considers a 30 day supply. In my case, it was a third of the number of pills my doctor perscribed as a 30 day supply. In other words, my doctor said 90 pills was my 30 day supply. Target says a 30 day supply is only 30 pills. So to get my doctor’s perscribed 30 day supply it would cost me $ 12. My 90 day supply of generic coumadin would be $ 36 dollars rather than the advertized $ 10.