Love my neighborhood dry cleaner! My clothes are always ready on time and they don’t stink like chemicals. The prices are competitive with other cleaners in the neighborhood. These people really care though! If you happen to have a lot of clothes, they offer to help you bring them to your car. A very nice touch but I always refuse as I can carry my clothes. They also do alterations at a reasonable price. My boyfriend had pants shortened there and the price was right! And again, the pants were ready on time. It’s a shame this cleaners is stuck in a dumpy shopping center and I wish the owners of this center would get their act together and clean it up! However, that doesn’t take away from the fact that this is an awesome dry cleaners. Kudos to the staff!
Stef I.
Classificação do local: 5 Atlanta, GA
This place earns 5 stars in old school customer service– The owner greets me with a smile, remembers my name even though I only stop by once a month, helps me out to the car when my hands are full, and the prices are very reasonable. Oh, and my clothes are returned cleaned and pressed with no issues. What more could I ask for?
William D.
Classificação do local: 5 San Francisco, CA
I have been coming here for at least 5 years. After my first visit they had already memorized my name. Try finding a place like that in the city. I have never had a problem with my clothes here. The work they do is excellent and consistent. They have accommodated me on numerous occasion when I needed my uniform dry cleaned in a hurry. Love my hometown cleaners.
Madelyn A.
Classificação do local: 1 Cotati, CA
DONOTGOHERE. It was mentioned before about damaged products… I had brought in a shirt I had worn TWICE that was quite expensive that they completely ruined. When I picked it up it looked like my shirt had some kind of chemical burn because the fabric was shear it some spots and there were holes in other spots. They refused to pay for it saying that they followed the instructions on the tag and that I should take it back to the store I had purchased it from. I had another dress in the same order, I didn’t realize till about a month after I picked up my order, that had also been ruined. There was silk ribbon on it and when I went to wear it there were pulls in the ribbon and it looked awful. I didn’t even waste my time trying to have them rectify the situation because I knew there was nothing they would do to help me. They obviously do not knw what they are doing and do not care for their clients products as a dry cleaner should.
Derek J.
Classificação do local: 4 Novato, CA
I have simple drycleaning needs — a couple shirts a week and the occassional pants when I decide to wear them.(I wear pants on most days, but sometimes I wear jeans to work). This drycleaner has met my needs and haven’t screwed anything up. They have been around forever — sponsoring little league teams when I was growing up(prolly under different ownership). They are totally old school with all the drycleaning being done on premises and the old school conveyer thingy that goes around until your shirts come around. I think that contraption contributed to my becoming an engineer…
James m.
Classificação do local: 5 Danville, CA
L&M is a great dry cleaning service. The front lady has been the nicest person for my cleaning needs and has always gone the extra mile to make sure my clothes were in great condition. The other day I took in a table cloth that I had decided to throw out because it was in bad shape after many years of use, but decided to take in into the cleaners in case they could do something about it. They returned the tablecloth a week later in immaculate condition. I would recommend this dry cleaners to anyone and can’t imagine anyone having a problem with this place or its people.
Paul L.
Classificação do local: 1 Novato, CA
Never go here! My wife took in a pair of $ 185 Nordstroms jeans and when we picked them up they had a white bleach line running down the front and back. They had obviously marked the pants to give it a crease(which we had not asked for). When we showed them this they tried to take the pants to Nordstroms and blame them and get a refund! That’s fraud! Of course, Nordstroms laughed at them… however, it didn’t change their attitutude. They INSIST that Nordstroms has inferior pants and that they(L & M) had nothing to do with the ruination of the pants. At one point the male owner did admit that his wife had lied and that they did use bleach, but after his Nordstroms trip he changed his story back and they refused to stand behind their mistake. If they had just admitted it we would have worked something out. DONOT patronize a dry cleaners who has pulled a trick like this on a good($ 600/year) customer.