Impeccable Cleaning Services

I’ve been using Impeccable services for over fours now. They are absolutely wonderful. Highest recommendation!
Tip for you barbecuers: they do a great job celling bbq grills — one of my least favorite tasks.

If I could give 2.5 stars, I would…
I used Impeccable Cleaning to do a «move out» cleaning of our home, in preparation for some tenants who were moving in. The ladies who came (4 of them), really did a great job on the appliances that they did clean, on cleaning the toilets and bath tubs, and vacuuming. From what I could tell, they did dust out all of the cabinets within the kitchen, and did a great job on the refrigerator, oven and microwave. When one says «move out» cleaning, however, would you not think to include the washer/​dryer and cleaning the window sills and sashes? OH! Let’s not forget about the baseboards (everyone’s least fave thing to do)
While I believe them to be trustworthy and hard working, thorough is not one of the adjectives I would use. Valmi was somewhat gracious in providing me with a $ 40 discount on all of the things that they missed, which I now have to do. It’s unfortunate that my hourly rate is higher, and so the time that it will take me to clean what they missed will be at least three times that amount. I think generally, if the crew were supervised by me, rather than left unattended, the job would have done superbly — so part of that is my fault, I suppose. I just think that if you’re paying for a service, it should be done right, whether you are there or not. Kudos to Valmi also for offering to send them by again to clean up what they missed. Unfortunately, there just isn’t enough time prior to the new tenants moving in.

They are as their name says, «IMPECCABLE»! I was very impressed how hard they worked and their attention to detail. I called around, their prices are the best in the Bay Area. We called them last minute to do a very large job. They were on time, worked hard and stayed until the job was done. I just can’t say enough about how pleased I am with their service.

I have been using there cleaning services for about 6 months. The very first cleaning was good but progressively got worse quickly after that. The often left areas uncleaned, clearly rushing through cleanings and broke items too.
When I asked for the overlooked details to be addressed they said the didn’t have time to do it. Finally after asking in advance that they clean some items they hadn’t cleaned in months like the oven they called me after they were done and asked me to pay an extra $ 30!!!
Terrible service, bad cleaning and way over priced!!!
I will never use them again and definitely want others to be warned. In this economy I would hope that people would provide better service.
I know lots of good people are looking for work and plan to take my business elsewhere. I hope all of you do the same!!!

They used to be good. Their service has been going downhill. They routinely leave areas uncleaned. We also hired them for a move in cleaning. They left the main areas we wanted them to clean untouched. Then, they expected us to accomodate their schedule for the fix and change our work schedule and they still have not sent anyone. They do not answer phones or emails and give an attitude on their preferred method of communication which is text messages.
Unacceptable! We are cancelling.

No answer on the phone and the web site «contact us» page doesn’t work. Helluva way to run a business.
Judging from your response, I think my point is made. Communication is the problem and it appears to be yours.