Fireman’s Fund Insurance Company

Our client’s offices were located within the Fireman’s Fund Insurance campus in Novato, California, and we were given a behind-​the-​scenes tour during our visit. Fireman’s Fund was being acquired by Allianz Global Corporate & Specialty during our visit, and so there was a lot of uncertainty about the merger, and what might happen to our client’s offices.
Nonetheless, the facilities were spectacular. There were over 700,000 square feet of office space within the four-​story complex of three buildings which ringed the little man-​made lake. The whole area was very picturesque, though I couldn’t help but wonder about their proximity to an earthquake fault line, and the possibility of wildfires in the surrounding canyons.
What I found most intriguing were the photos and artifacts relating to the great San Francisco earthquake and subsequent fire from 1906. There was a whole section of the lobby which was like a museum, and I was thrilled to have the opportunity to learn some more about this historic event.
The 7.8 earthquake struck the coast of northern California at about 5am on April 18, 1906. Severe shaking was felt from the city of Eureka on the North Coast to the Salinas Valley, an agricultural region to the south of the San Francisco Bay Area. Devastating fires soon broke out in the city and lasted for several days. As a result, about 3,000 people died and over 80% of the city of San Francisco was destroyed. This was the first major catastrophe involving massive insurance claims for property damage relating to an earthquake and fires, and it was during this devastation that companies such as Fireman’s Fund made names for themselves by supporting and helping to rebuild the community.
Fireman’s Fund Insurance Company was founded in 1863 in San Francisco. Its name reflects its founding mission in which 10 percent of profits were paid to the widows and orphans of fallen firefighters.
I really enjoyed our tour of their campus, and took lots of photos showing pre– and post-​views of the City, and photos of some of their historic fire fighting equipment.

This company has been and is currently in a state of transition and is unable to offer quality service to their policy holders. Look elsewhere for your insurance needs as Firemans is in such disarray that they are incapable of honoring their policy’s, claimants, employees and colleagues. Zero out of 5 stars

Think you’re covered? I sure thought so. My fire claim is still not paid after 2.5 years. I don’t have deep pockets. How am I to do all the repairs on a 2.5 million claim when they lowball the figures, dispute the city’s building codes, delay payments? I get some replacement funds, do the work, then incur delay charges from my contractor because I can’t continue the work — no money from Fireman’s Fund. Public adjuster, lawyer, CA state insurance commissioner. Bad faith, breach of contract, undue stress. I could go on. We hired a professional retired court judge for mediation and the adjuster shined us all on. Fireman’s Fund is/​has a problem. Buyer beware!
#firemansfundbreachofcontract
#firemansfundbadfaith
#firemansfundfalseadvertising

This company will take you premiums and fight tooth and nail not to pay a legitimate claim. Stay far away!

Thank you! I volunteer at a horse rescue, in Sebastopol, and have spent today working with some fine people who work for Fireman’s Fund. They came out and volunteered their time, worked hard and made things better for the horses people discarded.

*This review is of the facility only*
I attended a large-​scale event, which was a perfect fit at this location.
The venue is 710,000 square feet. We had several hundred people who RSVPed.
A glass and steel building encircles an impressive man-​made lake and an outdoor area reminiscent of a small park that includes trees, lawns, benches, and tables.
The interior has plenty of conference rooms, both large and medium sized, as well as an expansive cafeteria/​dining area.
Plus, the security guards were ultra nice and helpful, and seemed happy to see us there to liven up their weekend.

This is a great company! Gives back to the community through it’s Heritage program. It supports Firefighters through grants for desperately needed equipment. Provides day of sharing to it’s employees: allowing them to give a day of service to work at organizations of their choice. Fireman’s Fund is continues to be committed to do the right thing.

Everyone I encountered here was rude and totally unhelpful.