Young’s Drycleaning

$ 15.50 to dry clean a dress? That’s absolutely insane! Never again.
The location is convenient, and the service was courteous. But I just can’t ever see returning with prices that high.

I wish this place was good, because it’s really convenient to my house. But it isn’t. I took a nice dress and my husband’s suit there to be cleaned. They couldn’t get a small faint stain out of my dress and my husband’s suit came back with these strange white patches on it. And when I dropped my stuff off, the girl at the counter was incredibly rude. I wish they were better, because they have locations all over and they give you free water and snacks. But they send out all the clothes to a central cleaning plant, so I don’t trust that any Young’s location will do a good job with the cleaning, which is ultimately why you go there!

I went in to ask how much they charged to clean a suit jacket. The lady working there gave me an estimate ($ 8.73) but said it would change once they «entered it into the computer.» I asked if I could find out how much it would be before dropping it off, but she said it was only an estimate and I would only know once they cleaned it and I came to pick it up. That sounded wrong to me. Also, there were huge, brown water stains all over the ceiling, right above the cleaned clothes waiting to be picked up. I decided not to risk entrusting my suit jacket to them.

Worst service I’ve ever had! My kitten had a small accident on my comforter and I brought it in to be dry cleaned, AFTER I cleaned as much as I could by myself out. The woman, I forget her name, was so rude to me about the poop. Sorry you work in a dry cleaner’s and handle gross stains. After she made a huge stink about having to bag up the comforter, she finally bagged it up and rolled the comforter in such a way that the poop spread EVERYWHERE in long streaks across the comforter. She was so rude I was too nervous to say anything to her. I picked up the comforter today and it still smelled like poop! Seriously looks like they put absolutely NO effort into cleaning in. and I was right, they spread the poop all over the comforter and it looks x3 times as bad as before. So glad I paid $ 100 dollars for absolutely nothing.
Also, the skirt I dropped off in addition to the comforter with an unrelated stain… Yep, still there.

4 days & 6 dollars to press a shirt?
I give it 2 stars because I wasn’t physically or verbally assaulted, but if I’m paying 6 bucks and waiting 4 days to have a shirt pressed, I would expect the employees to be well taken care of and friendly.
Business doesn’t appear to take care of employees or customers. Wouldn’t recommend under any circumstances.

Expensive and ruined my favorite shirt. I am shocked they didn’t say anything about the shirt, it had blatant holes and wrinkles that they must have noticed when they bagged my clothes. Also failed to remove a stain that I pointed out to them, which I removed easliy myself after. I will not return.

They do great work, are very timely and are nice. They even mailed me a generous coupon for Christmas.

This is far and away the best experience I have ever had with a dry cleaning company. I actually used the Bizzie Box service which is a pick up and drop off service located throughout buildings in New Orleans. All you have to do is put your stuff in a designated locker and 2 – 3 days later your laundry or dry cleaning is magically done! Anyway, I needed to have my suit ready for a rehearsal dinner on a Thursday, so I call Young’s Drycleaning and explain my emergency to the owner. He actually goes personally to pick up my suit from the factory and delivers it to the Bizzie box one day early! How’s that for service?! Also he tells me when I am done with the suit to put it back and that they would finish the job since they did not get to press it. All of this topped off this morning after I go pick up the rest of my pieces in the Bizzie box and there is a free manicure kit waiting as a complimentary gift!
I highly recommend this great service !

Went to them a few times because of the convenient location and they did a fine job, then the last time, everything came back semi-​wet and smelling like mildew.
I was shocked and disgusted — my nice work suits and an expensive Moncler jacket. I hung the suits up to dry, but the jacket smelled heavily of chemicals and mildew. I called to complain, the receptionist was rude and unapologetic. Then they told me I could drop off the jacket to be re-​cleaned or put in their «airing room» (can’t remember the name) to remove the smell. So, I had to drive back and drop it off, and then drive back to pick it up.
Do NOT send them your nice things!!!
No apology and no discount offered. I will never go back here.

This was a positive dry cleaning experience in that my clothes were (1) returned to me and (2) returned to me clean. I dropped my clothes off on a Friday morning and they were ready for pick up by Tuesday afternoon. However, what was less than positive was the nearly $ 36 dollars that I paid to have just 3 pieces of clothing dry cleaned (two dresses and one blouse). Apparently having a dress cleaned will cost you $ 12 and change and cleaning a blouse is $ 6 and change. Add on tax and you may as well have just bought new clothes! Oh well, the next time I have to reluctantly dry clean something I will return to Young’s Drycleaning because unlike some other local dry cleaners, my clothes were returned to be in wearable condition.

I had 5 pieces of clothing dry cleaned and they charged me $ 53!!! 3 dresses, a pair of slacks, and a skirt. The pants and skirt were $ 5-​$ 6 each, but the three dresses were $ 11, $ 12, and $ 13. How on earth can a basic dress cost $ 13 to dry clean? Add on $ 4.50 tax and Voila! $ 53.
Even worse, I dropped off slip covers to my sofa to have the zipper fixed on 10÷25÷11. A month later, I check on the status, and they tell me they are still trying to find the right zipper, but they would call me with any news. Well, I go back another month later (12÷27÷11) and they say «Oh yeah, sorry, we couldn’t find the right zipper.» It took them 2 months to not find a solution and not call me. I had to say to the lady behind the counter, «So… can I get my slip cover back now??» She looked at me like I was demanding and rude, simply for asking for my property to be returned to me because they failed to do a damn thing with it. They did not charge me, which is good, but for all I know they called 1 person for 5 minutes, they sat on their butts for 2 months.
My review? BOO HISS. Complete rip-​off and poor customer service.

So I have had 2 bad experiences with this place.
Long story short, brought some pants in with a grease stain on them, came back a few days later and they said they couldn’t get the stain out. Charged me 8 bucks. Went home, used a tide to go stain stick, and it came right out. Did they even try?
Recently, borrowed a friends tuxedo jacket and shirt, and brought them in after a party to get dry cleaned so I could return it to my friend. When I came to pick them up, they were able to find the jacket but not the shirt, after I watched them look through every rack in the store for a solid 15 minutes. They said they to come back and they would have it.
Came back the next day, asked about my shirt, and it seemed as though they had totally forgotten who I was or what had happened, much less remembered to find the shirt. So after looking for it again, she turned up empty handed. I was getting a little irritated at this point.
One of the other people at the store explained that «sometimes the hangars get caught up with other hangars, and we send stuff home with the wrong people by accident. It happens all the time… but don’t worry, they usually return it within a few days.»
I called several times throughout the next couple of days, and they stood by this theory that it had been sent home with somebody. First of all, that is just terrible business if they do that on a normal basis, and second of all, why would they tell me this? That alone makes me never want to go again.
Yet, it gets more ridiculous. Finally they call me after a week and say they have found the shirt. I’m not a person who gets super pissed about stuff like this; I usually assume it is not the person at the counter’s fault. So at this point I am just happy to get my friends tuxedo shirt back.
I leave work, go to the dry cleaners place, which I have not mentioned yet, is not on my way to anywhere I go, and this is the 4^th or 5^th time I have gone back. I walk up to the counter (remember, this is less than an hour after they say they have my shirt), ask for my shirt, and lo and behold they do not have it. Amazing.
As she explains, the shirt was «wedged» behind another shirt, which is why they couldn’t find it the first time (I watched them for 15 minutes… the store is not that large), and also why now it is wrinkled again, and they sent it back to get pressed. She explains «oh, I really just didn’t think that you were gonna come in and get it today.» I had just told them I was coming. What’s wrong with these people?
Finally today, yes, finally, I go in there and get my shirt with no problems. They initially didn’t charge me, and like I say, I am not one to get to upset about things like this, so I thank the nice lady at the counter and continue on my merry way.
15 minutes later I get a sassy phone call from them.
«Sir, when you came in to get your shirt you didn’t pay for the services.»
«Well, I have come in 6 or 7 times now, and this has been a huge hassle.»
And so back in forth we go for a minute, and eventually the whole experience ends with a sarcastic dry cleaning skank telling me:
«Oh, well I see, I guess you don’t have to worry about it this time, I GUESS I’LL PAY FOR IT» (in sassy tone of voice).
And then she hung up on me.
Do not ever go to this place unless Goodwill is out of your way.

So I never finished the story, until I saw someone elses bad fortune with Youngs.
After the weeks was up, a manager calls and asks me for a receipt for the rug. It looks like he wants to pay for a new one. I cannot produce a receipt for said rug, so I trot myself down to the rug place on Oak, find a similar rug, get a written estimate, and email the manager. One hour later, he calls and tells me he found the rug. I suppose 825.00 was too much, and they put forth the effort to look for my property. I would not recommend this place for anything but aggravation and the feeling of spinning wheels without an end.

The lady at the front counter is great. They offer complimentary breakfast items in the morning. They clean items with care and it is not overly expensive, but most importantly they are close to where I live. My boyfriend says that his clothes came back with minor stains that were not there when he dropped them off, but I think they are probably from him.

i’m really pleased with this dry cleaning company. i’m super picky when it comes to this sort of thing because i don’t like paying good money for clothes just to have them ruined by careless cleaners. i’ve been a loyal customer for the four years i’ve lived here and have only had one complaint which was quickly resolved. (for those of you who are interested, i received my clothing two different times, and they had an overwhelming odor of cleaning fluid. i mentioned it to the ladies who work at the register, and they made sure that my clothes were laundered correctly. i haven’t had any further problems.)
i’ve only met a younger lady and an older woman, and they have both been super cordial when i’ve dropped off my clothes. the younger one has actually remembered me on several occasions.
young’s isn’t very cheap, but good service comes at a price.
bonus for you multi-​taskers: since this establishment is housed in a strip mall, you can buy cupcakes, a subway sandwich, wings, and a smoothie while simultaneously picking up a movie and mailing your ups packages.
bonus for workaholics: open saturdays.