Young’s Dry Cleaning

Computer system mistakenly assigned a «ready» time when the store was closed on a Saturday. Emailed the owners in a sour mood as I planned to wear the suit that evening and got an almost immediate response by email and phone. Owner picked up the suit himself, after hours, and delivered to my house. Can’t do much more than that to turn a negative into a positive. We applaud the effort and hope the future visits aren’t as adventurous.

Went twice — they couldn’t get a stain out. First time just gave it back without saying anything. Second time tried to charge me again even though they still didn’t remove the stain. Gave up and removed it at home with an at home dry cleaning package.

I really, really hate leaving bad reviews, but like one of my fellow Unilocalers said, «this is long overdue.»
I have lived in many different cities across the U.S. and each time I relocate one of the things I dread the most is finding a new dry cleaners (and somewhere to get a haircut, but I’ll save that for another review). I have no problem paying a premium for getting my clothes cleaned and pressed, but when I have to pay a high price and consistently get my clothing back missing buttons, without being properly pressed, or missing all-​together… well, needless to say I’m done using this place. I keeping going back because it is so close to my house but after today, never again.
Absolutely horrible! Use at your own risk!

Just recently I decided to try a new cleaners (I normally go on Elysian Fields across from McDonald’s) to dropped off total of 7 pieces. And of those I had 4 tops with stains. Normal stains nothing out the ordinary! …Few days later to pick up, still all stains there! I’m wondering «did you guys even attempt???» I study fashion and I understand textiles plus it doesn’t takes a brain surgeon to know stains can come out when taken to dry cleaners or when you do it yourself. Anyhow, I asked kindly for a refund on the four items that didn’t have stains taken out, they said the manager will need to contact me. (out this ordeal I maintained my cool. I was very kind and patient.) Monday, 3÷25÷13, Troy, the manager, started out pleasant, then when I said I’m unsatisfied and simply like a refund, he, of course did his job of wanting to re-​clean at no charge but still there is no guarantee stains will come out. Another possibility of stains being present with damage to clothing because of «special treatment».
Honestly, I’m venting out because I decided to try out a long time local business and this is the kind of service I get in return. Now I stuck with paying them the $ 48.41 plus bringing clothes back to EXPERTS and paying a new bill. Thank you Young’s Cleaners on Harrison! I hope this message gets back to the owners and family members of the business and of course the employees.

Drycleaning is a necessary evil. Evil because it’s so dang expensive. This place is just down the street, and the service can’t be beat. After my first visit, I recieved a coupon for $ 5 off my next visit. I look forward to using it and was pleased with the work they did on my dress which I needed for a Halloween cotume. Came out great!