Truburger

Idk what happened to them over the past year but this place is a dump now. One girl behind the counter on her phone. The other scarfing down a burger like its the last supper. The entire place is greasy from top to bottom. No table has been wiped down or cleaned in what must be weeks. The ketchup and mayo containers crust up like they’ve just been refilling them and never cleaned. And just when you think this place is trashy enough you look up and there is jerry springer playing on the tv and the volume at full blast
Do not bother going here. The place is a dump and the people who work here are straight up incompetent.

The burgers are delicious, a little pricey for a burger but you get what you pay for. The cheese fries were also delicious. I believe the onion rings would be better if purple onions were used.
My wife also ordered a cookies and crème shake before we left and finished it before we got to the car.

I am so sad to write this review. I have had good food here and great shakes in the past. Went today at 1:49 pm. Ordered 2 burgers, hot dog, 2 chocolate shakes, and onion rings. The cashier, who also makes the shakes, wandered off without making the shakes promptly, like they usually do. After 15 minutes, I went up to the counter and asked if we could have the shakes. She asked me «what kind of shakes?» with her hand poised above the register, and I had to point to my slip and say the ones I ordered…“Oh dear, the slip for the shakes did not print out” and she had to go look in the kitchen – why I do not know. Like she had not just taken our order? It was NOT busy at all at that point. Then of course, a bunch of people came in and she was further delayed in making the shakes. Well, the shakes were good.
However, it took until 2:32 (we were most unhappy at this point) and I had to go to the window and ask for the food (one burger was to go, and I could see the dine-​in baskets on the tray). Well, come to find out, they had given our order to the guy before us, and they had to slap a piece of cheese on the double burger (not ordered by us) and box it. The dine in food was served in wet baskets (yes, the paper was in there, but the water leaked through to the buns). The onion rings were flavorless. It was thoroughly disappointing. Never again, probably not even for the shakes. I just boxed my burger up and took it home to my teenaged son – I was no longer interested. The staff seemed ditsy (stoned maybe?) and disinterested. I am sorry I put a nice tip in the jar when I paid. This is a slur on Patois’s good name.

I didn’t care for the beet patty that they offered as their veggie burger. I thought the fries would’ve been better if they didn’t have so much salt on them. I don’t think there will be a second run for me at this place.

Once I got held up in a bad part of town. The robber took my wallet, cell phone, and shoes for good measure. After I gave up my possessions the robber just stared at me for a good few seconds. He pulled out a knife with his other hand and started to approach me slowly. Closer… and closer… and closer, until he was directly in my face, putting his mouth in my ear and whispered «check out Tru Burger on oak street uptown. Their burgers are the best in town, they really hook you up on the fries, and their shakes? Don’t get me started on their shakes» then he just ran off.
After this surreal experience, I knew I had to check this place out. I gotta say… I LOVE THIS PLACE! I’ve been here many times, and plan on returning many more times! Best burger and fries in town!

Luv this place! My favorite burger joint I have found in the last year. I love the fries and the milkshakes are great! Def will be a repeat customer.

Solid neighborhood burger joint on Oak. Made to order so fresh and fries are hand cut. They have speciality burgers as well and each is unique and yummy. A little on the pricy side but similar to other gourmet burger places in the city.
Shakes are excellent. And they have some brew on tap. Overall no complaints. Go get a burger at truburger… you will be glad you did!

Very solid burgers that I often find myself craving. I get «The Truth» because crispy onions are my jam. They have a huge menu for a burger place, and happily accommodate all types of diets. Pro tip: order to go if you are grabbing a bite from here during peak hours because they often take a while when busy and tend to be swarming with screaming, snot-​rocketing children during these times, too.

Great burgers, fries and sweet potato chips. We found this place through a search for a hamburger place with gluten free buns. The buns were house made and very good according to our friend. I got the Heat burger. Delicious, and it lived up to its name.

Truburger is good enough that my daughter chose to go here for her birthday. It is a bit on the pricey side due to the organic nature of everything they serve, but it tastes wonderful. I just wish the portions were a bit larger. I really like their milkshakes. Nice and thick.

Hubby and I stopped in for a burger last night — first visit and we will be back! Staff was great and the crowd was fun! We sat on stools at the window and watched the street life go by while listening to some good tunes while waiting on our burgers. We customized the Truburger by adding Sriracha mayo and each had Swiss cheese and onions. We expected grilled onions but turned out to be thin cut onion rings — yummy! I ordered my burger medium and my husband ordered medium rare — the meat was cooked spot on, but we couldn’t tell which was which until we cut into the patties — (hint to mgmt: note which order is which when served). That aside, the burgers were delicious and we couldn’t even finish the order of onion rings that we split, not because we didn’t try — it’s a huge order of yummyness

I went here for lunch today because I was really in the mood for a burger. I usually go to High Hat for my burgers, but I decided to mix it up and head over to Tru Burger. I felt like the wait was a little long for just a burger and a corn dog when the place only had a half dozen other patrons in the house, most of them already eating when I arrived. I was salivating over their menu online and couldn’t wait to bite into the Deep South burger. I posted a picture of what I received which was a patty that was nowhere near the size of the bun and, in fact, the fried green tomato that topped it off was BIGGER than the burger patty. I still gave the place two stars as the burger itself wasn’t BAD, just incredibly disappointing. The one leaf of lettuce and onions that looked less than fresh only added to my disappointment. I’ll get my burger fix elsewhere for sure.

Went there tonight for the first time. We had the patty melt which was a special and a regular burger and both were so good! The onion rings were good too! Not that fake, frozen onion rings. ALSO! The best part was the Oreo Malt and Shake that we got! To die for! My husband ordered a chicken sandwich, which they ended up being out of chicken, so he just ordered the burger. The super nice guy who worked the register made a shake for my husband as an apology for being out of the chicken! How nice is that?! We will definitely be back.

Came here on the random rainy day. Ordered the bourbon root beer, Uptown burger, and Charlie burger. It was pretty darn. I recommend giving this place a shot. I will be back

For the gluten intolerant/​celiac crowd, the first thing you should know is that Truburger has a gluten free bun that tastes amazing! It looks a little weird, but honestly, isn’t it the taste that matters (especially to those of us who usually can’t even have a bun at a restaurant)!
The burgers and fries are great. My husband — who can eat gluten — says their regular menu items aren’t anything to sneeze at either. The fries also really good!
They have practically anything you could imagine wanting as a topping, and have a vegetarian option. So, it’s a pretty customer-​friendly place. Our service has also been great the few times we’ve gone. The atmosphere is also really nice — casual and fun.
If you’re a Tulane/​Loyola student or an Ochsner employee, they also have discounts for you.
I’d definitely check it out!

Ordered burger, lettuce, sauteed mushrooms and Swiss. Side of onion rings.
Cashier asks if I would like the burger cooked medium, yes, yes I would. Always promising when a place is willing to serve a burger properly cooked. Too bad it was actually cooked well done and dry. Yes it had a good sear on it, but not the juicy pink inside I was looking for.
Onion rings are probably a worse disaster than the burger. The onions are hand cut, unevenly and too thick. The batter is no doubt very runny as half the onion had no batter at all. Also they didn’t peal off all the papery outside later before cutting the onions, so some rings were leather and the rest were too raw. Seasoning in batter was spot on.

This burger place is pretty decent. I heard some people say that the burgers were really greasy but I didn’t find this to be true. I did feel a bit rushed while I’m ordering — I was debate no between The Heat, Tru Blue, The Charlie, and The Deep South.
I opted for The Heat and fries (even through I wish I got the jalapeño poppers instead) and an iced tea. Now, I know people buy off brand sugar substitutes but –seriously — if I want to poison by body with Splenda or Equal offering me some off brand sweeter in the same color packet isn’t the same.
The burger was a decent size and the small fries was more than I could eat.

SIDES DON’T COME WITH?
WTF?
Truburger is an incredibly uneven experience. So do your homework and do an Elite sort to navigate through the menu. My few recommendations:
1. Call-​In Or Go Off Peak — because the wait at the counter is glacial.
2. Spend The Extra $ 2 & Order A Double — because the singles aren’t filling.
3. Get The Onion Rings Not The Fries — because the fries are shoestrings that when overcooked are inedible. Alternately, the onion rings are thick and house battered.

Great taste! The burger and fries were cooked well (really loved the shoestring fries) and the milkshakes were quite tasty.
Minus star for the service and overall price. The hostess made me feel badly for not knowing the menu well (that all sides were a la carte), that I wanted a well done burger, and finally that I wanted a gluten free bun– but was ok with fries (they are exposed to cross contamination in the frier). I wanted to ask her just to slow down and be a bit more nice. I’m not actually allergic to gluten, but appreciate her telling us about the cross contamination in case we were. However, I don’t really need the added, «Oh, so you’re not really gluten free then *scoff.*» after I still wanted the fries.
Be careful, the add-​ons really add-​up! With 2x burgers, 1 order of small fries, and 2x milkshakes — we paid $ 33 prior to tip! Oi. In my mind, that meal shouldn’t cost that much…
Would consider going back again since I know how to order now. But there’s other places with great burgers where the service matches the food a bit more.

A burger is a burger is a burger. Oh contrare readers with big derrières. Here you can make your own burgers to spice things up or simplify it down. They also have a few good choices of set burgers. I chose the uptown burger which was goat cheese and arugula which I must say was a good combo it tastes fresh and savory.
Their fries however comes in only two sizes. Too small or too big. Which I would advise to go with neither and instead get a milkshake.
Milkshake was the highlight of the lunch. Their strawberry milkshake had actual strawberries in it. Very whole flavored. I would go there just for the shakes. Well worth the cheap price of $ 3.50. By the end I had a huge pile of fries but my shake was licked clean. Hey you’re lactose intolerant that’s right the shake was that good!
Highly recommend: the strawberry milkshake (duh!)