Trep’s Auto Service

I recently had brought my truck in to get repaired, after being in a wreck. My insurance company offered me two places, and Trep’s was one of them. I am beyond pleased with the job that was done, as well as the friendly and amazing service of Trep’s. The work that was done to my truck was flawless, from the repairs that were done, down to the perfect paint job. I highly recommend Trep’s to anyone looking to have there car repaired.

Trep’s was a wonderful place to take my car! They were communicative and extremely helpful. They did beautiful body work on a dented fender and when I noticed paint chipping on a door handle, they touched it up best they could with some matched paint and gave me a sample to take with me to touch up in the future. They did great work in a short amount of time!

I got into a car accident and AAA doesn’t have any recommended repair shops in the New Orleans area, so I chose Trep’s Auto based on Unilocal reviews. I’m so glad that I did! Excellent, honest and efficient service. They worked directly with AAA. Additionally, I was told that it’d take approximately 10 days to finish the work on my car, but it ended up taking less than a week! Furthermore, they washed my car and have a lifetime warranty. I had a great experience here and would not hesitate to come back should my car ever need more repairs.

Finally– an honest and competent place to get my car repaired. This was one of the best car repair experiences I’ve ever had. I needed a lot of work on my car. Trep’s did it quickly, and helped me decide which items were urgent and which could wait. Great communication and responsiveness. Highly recommend.

I went to trep’s because of the insurance company’s recommendation and had a very pleasant experience here. The thing I like the most is that the owner Bob Trep is very approachable and personable, he call pretty frequently to keep you updated regarding the repair process. They managed to get my car fix by the scheduled date. Even clean my car for me prior to the delivery. Very satisfied and will definitely come back!:)

I was having issues with my brakes, so I took my Subaru into Treps to get it checked out. Bob was very helpful and told me he would call me as soon as they had a diagnosis. After 2 hours I received a call from them, explaining me the issues with my brakes. When I went back in to get my car, I was given the run down of everything that could be fixed aside from my brakes. They were very well priced and easy to deal with, so I will be going back for the repairs after I speak to my warranty company.

Several weeks ago:
I chose Trep’s because it was highly rated both by Unilocal and by my insurance agency. Our car was damaged in a hit-​and-​run, causing damage that we had to hammer and bend to make the vehicle drive-​able. The repair required replacement of an entire rear-​side section, and Trep’s estimated it would take 10+ days (not including weekends).
When my husband took the car in, they gave him a courtesy ride to work, and a few days later they called with an update and estimated completion date. The whole repair took around 6 business days.
I was surprised when I saw it.
«It looks like it never even happened!»
«Well that’s what we do :)»
And they had cleaned and detailed it.
SUPER-​SATISFIED with this repair.
This week:
We noticed that we were missing a brake light on one side and a turn signal on the other, plus a dome light that had been out for months. I called Trep’s near closing time and asked when they could have a look. «Tomorrow morning! Should take less than half a day to fix.» (Really? Awesome.)
I drove there this morning and asked if I could get a courtesy ride home. «Well, of course,» he said, «but do you have a few minutes? We’ll have a look right now. If it’s just bulbs that need to be replaced, we can be done in under 20 minutes.» (Really? Awesome.)
So he grabbed a few guys and they quickly took apart the exterior lights and replaced several burnt out bulbs as I watched through the office window. He let me know that the dome light actually has broken parts, so it could cost a hundred or three to fix – did I want to wait to fix it, since the light right next to it still functions? I said that sounded great to me.
So all-​in-​all, it took me 15 minutes to get in and out.
«What do I owe you?»
«This one’s free of charge.»
(REALLY? AWESOME!)
Final Verdict:
I like these guys. They know cars. They estimate quickly and accurately. They don’t squirm or get shifty, like some of the places I’ve been to. They’re up-​front and realistic about cost and time, so there are no unexpected charges or delays. They’ll tell you straight up if a new car you’re thinking about buying will be more headache than it’s worth.
And finally, each time I’ve been to Trep’s, I’ve encountered obviously long-​time customers laughing and chatting with them and happy about the work they’ve done. It’s a local, family feeling. Thanks, guys.

I did not have my car repaired here because this place is extremely unprofessional and refused to service my vehicle.
My car’s front driver side was damaged in a hit-​and-​run while parked in front of my house and I immediately filed a claim with my insurer. My insurance representative gave me a list of nearby affiliated body shops that could service my vehicle and Trep’s was one of those. When I called Trep’s and mentioned my insurance claim was filed the gentleman was happy to tell me about how they were an affiliate of my insurer and because of this partnership service is expedited versus bringing it to another body shop and that they could quickly have it towed. After this spiel he asked me what year and make my vehicle was, to which I responded a 1997 Toyota Camry at which point his tone of voice changed and he responds «sorry, we’ll have to pass» on looking at my fully insured 1997 Toyota because «your car is too old.» It wasn’t that they couldn’t do it, it was just that they wouldn’t. I would have liked to support a small business, but too bad they can’t support the people with crappy old cars that are too much of a hassle for them to look at. Needless to say when I reported that I was turned away by the body shop they referred me to the insurance representative was flabbergasted.

Treps did a wonderful job, professional throughout, EXTREMELY satisfied! Bob is a true gentleman and provided good guidance. Our Chevy Tahoe front end collision repair was perfect!

I am so pleased with Trep’s! I just received my car back from them less than an hour ago and came home and made a Unilocal account just to express my gratitude to them. George and everyone else that works there went above and beyond what I would have ever expected.
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They didn’t JUST fix my car — they were timely, kept me updated, and were very nice. When I picked it up, he had mentioned that it was «nice and clean now» which is a major change from how I had left it… Anyways, I’d thought he was referring to giving it a wash on the outside but no, more than that! They actually cleaned and detailed the inside for me, too… That saves me like $ 30 at a car wash.
It’s little things like that that I highly appreciate from a company — especially a small, local business. I will definitely be bringing my car back there any time it needs repair or maintenance and I highly suggest it to anyone.

I had a good experience with Trep’s Auto. A driver turned into my lane & hit my Xterra’s front fender/​tire, which caused body damage & made the car pull to the right. Trep’s estimate was $ 200 cheaper than Champ’s. They performed all the necessary work on time for the price of the original estimate ($ 1600) and called me each step of the way.
They also did a few nice extras which I really appreciated… no extra charge to fix bent brackets hidden from external view, informed me that my tires were shot, even washed & cleaned the car! This garage rocks!

Trep’s provided incredible, friendly service! Mr Trepagnier repaired the car during the time he estimated, in lik ends condition! As importantly, he delivered a superb client experience! I arrived as a worried, harried individual — left with peace of mind! He provided telephone updates while the car was in his shop. I was elated to pick up my repaired and detailed car! I highly recommend Trep’s for their quality repairs and excellent customer service!

Meant to post this when it happened back in November, but got distracted… my husband’s mother passed away in early November. Just after finding out, I went down to my car to go to leave my office and somehow maneuvered the underside of my bumper on top of a short pole bent over and pulled my front bumper off.
I got to Trep’s, sweating, dirty, and frantic. The owner totally took care of me– a woman, fairly hysterical, not really «with it» as far as talking about the problem. It would have been so easy for him to do any amount of charges– all I wanted was to have the car fixed so my husband wouldn’t have to deal with it on top of everything else.
He told me he’d call me in a specific amount of time; he did, and gave me a quote and an update about when it would be ready. It needed a part, so I did have to leave it with him. The bill was reasonable, he delivered on everything he said he would, and I am so grateful to him for helping him make an unbelievably stressful day just a little smoother. Everyone in the office was super personable and friendly, and very supportive to someone they didn’t even know. I highly recommend.

Trep’s is the best. They fixed up my old Honda after I got a liiiiitle too close to a truck. (Hey! it was in the Quarter! The streets are really narrow.) My little car looked better than ever afterward.
And because I lived in Mid-​City, it was easy and convenient to support this local business that’s been around since the 40s, tucked away just off Bienville. Even if you don’t live close by, it’s still worth a drive to give your car to guys who care about making your car good as new.