The Theatres at Canal Place

Tiny screens, tiny sound, squeaky seats (though comfortable), below average food and more expensive than going to movies in Los Angeles, which is ridiculous when you’re talking about New Orleans.

On a super hot day we were glad to hang out inside somewhere with air conditioning. The seats are a little worn out but the service here is a great and their drinks are a good value! Didn’t try the food. Cool place.

We initially choose this theatre just because it was the closest to the ferry. We had no clue what we were to expect, thinking it was just a normal movie theatre. We purchased our tickets and were surprised we were asked to pick seats. Once we were escorted to our theatre and seats we were handed menus and learned we were in a different kind of movie theatre, a movie theatre with a server, alcohol and food options brought to you like in a restaurant. That alone made the experience great because it was nothing we could find at home. The prices were a bit steep for the quantity and quality of the items but the experience made up for it. They could use an Update as my husbands chair kept squeaking every time he moved.

This high-​end cinema is probably the premier film watching venue in New Orleans proper. I had the pleasure of frequenting this establishment for a private screening of Star Wars: The Force Awakens for the Intergalactic Krewe of Chewbacchus. My band played a second line after the show to House of Blues for a private party (we were not compensated by either business for such).
Product: Everything here is premium. There is a full bar and a small menu available before, during, and after the shows. The fare is good but quite pricey. The shows are all the most recent releases. 4 stars (would be 5 if it wasn’t over-​priced)
Service: Full sit-​down service, even during the show. I don’t think you’ll find that at any other cinema in the area. There are waiters available at one’s beck-​and-​call. Delivery from point of order is speedy. 4 stars
Facilities: The business is located on one of the upper floors at Canal Place, a luxury mall at the foot of Canal Street in New Orleans on the downtown side of the street. Access is via stairs, escalator, or elevator. Off-​street garage parking is available on site. The location is spotless. Seating is very comfortable, and there aren’t a ton of seats for each screen, which I like. A buzzer will summon a server to your seat for any orders or relevant service you may require. There are fold-​out trays for food and drinks. The chairs are adjustable and quite comfy. 5 stars
Bonus: No minors are allowed in the cinema. This is adult-​only, which can be a good thing if you’re looking to have a nice date without all the noise children and adolescents bring to a movie theatre. Parking is validated for movie goers.
Overall: One of the nicer places to watch a big screen film in the city. The seating may be nicer at the Grande in Kenner, and the feel is more sterile than the Prytania, but the location, service, and amenities are par none. The only reason I don’t give this establishment a perfect 5 stars is that the prices are nearly unreasonable (starting at $ 20 for the tickets alone at night). Expect to spend around $ 100 for a date here easily. 4 stars

Really used to love this place and used to recommend it to everyone, but it has really just gotten out of hand. With a ticket price of $ 15 you would think you would at least get free parking… Nope! You just get a small movie screen, really low sound, and rats and mice running around to accompany your lavish experience. I’ve personally seen mice twice here. (I mean how many reviews about rats does an owner need to actually do something about the problem? I understand rats/​mice are inevitable in the quarter but there are ways to easily solve the problem, they just obviously don’t care to.)
And don’t go to a 10:30 or later movie, because the kitchen is closed (which is fine) but they won’t even serve you popcorn after that. We weren’t able to purchase popcorn because the only popcorn they had was «stale or old» is what our waiter told us… I mean really. I just wanted some of their delicious popcorn. We weren’t even informed that the kitchen was closed/​closing soon.
AND THE STAFF could not be any less quiet or mindful when serving the guests during the movie. So loud. It doesn’t even seem like they were even remotely trying to keep their voices down.
I will say the people at the ticket booth have always been super polite and helpful, and most of the waiters/​waitresses as well. The noise during the movies is just too much though.
Canal place really needs to get it together, such a shame to see it go down the drain. Doubt I’ll be back, don’t waste your money. Sorry Canal Place. :(

Having just moved to NOLA two weeks ago I’ve set out to find some new favorite stomping grounds for food, fun, and entertainment. My date and I decided to see the Jungle Book on a Tuesday night for something different after everyone had raved about the «really nice» theater just minutes from my place.
The theater is your typical comfy seating with reclining seats and some ottomans around. Tickets were $ 25 for two people which I expected to be a little high given that you got to pick which comfy seat you wanted. I compared it to Cinerama in Seattle, my all time favorite theater where I don’t mind paying a little extra for comfort.
Everything else about the experience was terrible. The movie screen is not your typical size, cutting off on the sizes which makes for a home TV like experience, not a great set up at all. And then there’s the food. For $ 50 (tip and gratuity are included in the bill) we ordered two drinks, a small truffle oil popcorn and a sausage flatbread. The popcorn was awful it was like eating a jar straight of garlic which made my stomach hurt after about eating half. Then there was the pizza for $ 14 you can get a pizza that’s about as big as your palm and looks like those personal diet pizzas you microwave. Needless to say we were starving after.
Save your money go to a regular theater and have a nice actual dinner somewhere after.

Novio and I come here every so often when we want to feel rich, fancy, and waited on. The chairs are comfortable, popcorn is divine and they bring it right to you. Tip: the truffle butter popcorn is delicious, but dosn’t beat classic last and butter in my opinion. One ticket costs $ 14, plus all the food you might order, if your party is more than one; order two pizzas. Overall capping at about $ 50-​$ 70 a night for a movie, a bit expensive for my taste which is why we don’t go too often. Parking is validated.

Looking for a big screen cinema to watch Disney’s new Jungle Book? Well, this is not the place! Disney should be ashamed of themselves to let this beautiful movie be shown in such a tiny theater. It almost felt like both sides of the film were cut off. This theater should focus more on the presentation and less on the lack luster food service that comes out of their microscopic kitchen. Go somewhere else or enjoy the same experience you could give yourself at home.

Whenever I’m feeling rich, I like to see a movie at Canal Place. I also feel rich when I pump a full tank of gas into my car, so take this however you like.
I love the ambiance and most of the food. I love the small theater size and the excitement of forgoing the $ 14 hot dog at AMC and instead taking out a small loan for a margherita flatbread pizza (order two).
Two weeks ago on Easter I attended the new Sally Field flick (it was delightful). To top off said margherita pizza, we ordered the bananas foster bread pudding. YUM RIGHT. But it wasn’t. The outside was ok. This is the city of bread pudding and bananas foster, I never thought anyone could get it so wrong when two such beautiful things come together. I soldiered through the outside (what a trooper), awaiting for what I hoped would be the perfect center. I took a bite and wanted to spit it out. The banana tasted rank inside. It was disgusting.
As a person who has worked service industry as a server and a hostess, this was probably the first time I have ever sent anything back. I suppose when you have a higher expectation for a place and a chef, and you’re paying $ 10 for a small dessert, this may push the sentiment.
The server came back and said, «since you have eaten most of it, we can give you 25% off the price of the bread pudding».
First, thanks for making me feel like a fat ass shitty customer. It took me until I got to the middle to realize fully how absolutely gross this shit was.
Second, for Theaters at Canal, $ 10 is a paltry amount in the sum of a night as a whole, let alone for our own bill. But it would have made me a happy smiling customer if the full amount had been removed. Our bill still came out to be close to $ 70.
It absolutely has left a bad taste in my mouth (insert obvious joke here). But thank you for the $ 2 off, it paid for a third of my parking.

Very nice place, with great service. Was not sure how it worked but the staff was super friendly and made the experience at the theater just wonderful.

Yoooo why did nobody tell me about the cookie that they serve with the ice cream?! Who makes these cookies? I am so hooked. The popcorn is good but that cookie stole the show.
Y’all already know about the delightfully comfy seats and the table service. I just felt that it was my duty to tell you about the ice cream and cookie.
Oh and don’t forget that they validate parking in the garage.

It’s on the expensive side, but it’s worth it to go for a special occasion. The food is alright, but the theater is small and cozy with great plushy seats and ottomans to rest your feet. I wouldn’t go to see your average movie here, but it’s perfect for a special little date night.

Thank God no kids… can we have just a few places where it is for ADULTS ONLY!!!
BEAUTIFUL THEATRE, Great service, no kids running around… all good… only theatre i ever go to in this town…

What a great place to see a movie. They even bring you complimentary cups of water if you ask. I had some gelatto while watching Star Wars in 3D and I’ve never been more comfortable in a theater. 13.50 Sunday matinée, yea I’ll be BACK

We have been to this type of theater on the essay coast. I liked the seating — very spacious and comfy.
The menu selection was large and offered quality food and drinks. Full wine and beer options.
The food was delivered timely and I liked that food was delivered before the movie stated and that was a button to call them during the movie.
The tip and tax is included in the bill. The wait staff was only nice half of the time.

IMAX experience is incredible. Had a great time watching Star Wars in 3D. Not really a bad seat in the place. Of course the prices are atrocious for 4 people at $ 60 on fandango. And that’s not including snacks. But all in all we had a great time and place is clean. Oh by the way… Have someone standing by doors keeping idiots from another movie yelling out Spoilers while we are trying to watch the movie would have been nice. Almost caused a fight. Good thing this was my second time watching the movie.

The pros — assigned seating, comfortable seats, food and drinks during the pre-​show and previews.
The con that assures I will never see another movie here — they continue to serve the food and drinks throughout the movie. Is this a thing that people enjoy? Why not do a last call during the previews? There were servers walking around the theater throughout the entire show, lighting up ipads for ordering, and of course people talking, clanking plates and glasses, getting up to go to the bathroom, etc. Ten minutes from the end, all the checks came out, so there was a flurry of activity during the climax of the movie. If I’m going to see a movie in the theater, I want to be swept up, and that was completely impossible in this setting. Next time I’ll go to the Prytania or watch from home.

Eh, it’s all fancy and whatnot, but I still think it’s kind of overrated. The theaters themselves, while having comfortable seating, have tiny screens, like waaaaay smaller than the suburban megaplexes. The sound is just average as well. Reserved seating is definitely a plus; to my knowledge, they’re the only theater in the NOLA metro which offers this amenity. I guess this is what you are paying extra for, since this theater is regularly a couple dollars more than others in the area.
What I’ve tried from the food menu, a pizza and a few different appetizers, was tasty enough, but it was very, very overpriced. Something like $ 8 for long crackers (they called them «breadsticks») with a few pieces of proscuitto wrapped around. The pizza was fine, but also overpriced. I know this is the norm at movie theaters, but their menu isn’t all that imaginative, especially given that they plastered Chef Adolfo Garcia’s name all over the place. The cocktails are tasty, but again overpriced, and since AMC has installed bars at their area theaters, they’ve kind of lost their advantage here.
It’s in one of the most hellish parts of downtown in terms of parking, so you either have to park hella far away or in the Canal Place garage. They validate parking but you still have to pay, which is kind of annoying.
Overall, it’s fun once and a while for a date spot or entertaining an out of town guest, but for the most part I’ll stick to Elmwood. They just upgraded their theater and it’s right down the street from my gym so I can go swimming beforehand, plus Elmwood has free parking.

We love this theater. It’s my preferred place to go. Tickets are only a couple bucks more than regular seats and you can reserve your chosen seats way in advance. The servers bringing you food and drink are nice to have and the leather reclining seats in the VIP is where it’s at!
The food is somewhat expensive but so is crappy movie theater candy. They serve alcohol… Big Plus! And I have even brought on my own Starbucks from downstairs and no one said anything. We ordered food and Jeff ordered a drink but I wanted my Starbucks.
I would go here every time but Jeff likes the really big screen of a regular movie theater so we take turns picking where we go and what we see.
They validate parking also so we usually only pay $ 4 when we go to the daytime showing.
The duck salad… Is so good. Btw.

I love theaters like this, but I have been to so much better…
The seats are not very comfortable, and the temperature was too warm in the theater. I enjoy wait service, and their servers are quick and friendly (a plus). The screen is TINY! Like super tiny compared to any AMC or Cinemark. I guess it’s to keep the rooms nice and small. I do like that there are not 100s of seats, but I would still prefer a large screen. The sound also wasn’t great, either. I did not purchase any food; just popcorn and a drink. The snacks were overpriced like any theater. Also, the food selections weren’t appealing to me.
I went once and will not go back — I’ll just stick with my usual AMC.

I consider coming here «spoiling» myself due to the price but it could be worse.
Canal Place has become my favorite movie spot, I mean, how can you beat the fact that it’s a 21 over theater. On top of that, liquor, truffle popcorn, the wine list is gold. I haven’t ventured too much into the menu due to the price not matching the portion so it gets a lower rating, especially from what I tasted didn’t deserve the «bite the bullet» payout.
The staff is always cool, parking is cheap, and it’s comfortable so all in all, thumbs up!