The Iberville Suites

Money well spent!
I’ve returned and love the fact that you can use all the amenities at The Ritz Carlton. The updates to the hotel are modern and sweet. I loved the new designs inside my hotel suit. Very clean, polished and sexy!
Come on. who doesn’t love sliding barn-​esq doors and floor to ceiling tiled showers?!
Can’t beat the location and friendliness of the staff and people of New Orleans in general. This is officially one of my most favorite places to visit.
If you valet park, it’s $ 34 a day. I think that’s how much I paid? It’s a Marriott hotel and that’s a sweet company. They allow military discounts as well as other VIP rewards.
I looked at staying at other hotels and even a bed and breakfast or two but decided this was perfect because of the location, amenities and privacy.
You will have peace of mind after returning from a day of conferences or a night on the town.
There’s a morning breakfast that I almost always skip and hit the streets and ask the locals for mom and pop spots.
Just stay here. you’ll be glad that you did.
Oh. .one last thing, ask for a room that doesn’t face a brick wall unless you like that kind of thing lol
I stay on the upper floors and loved it!

I used to love the Iberville… but I guess they changed management, or the Ritz (the parent company) decided to force changes, & it is not the same charming hotel it used to be.
The rooms are not as warm & inviting as they used to be, the staff is moderately helpful… it’s just lost the feeling it once had.
Pricey stay if you need it

I stayed here with a group of 6 for a bachelorette party the labor day weekend after Hurricane Isaac hit. You never would have known they had a hurricane barrel through the city just a couple of days prior. The staff was accommodating and courteous. The rooms were modern and well kept. Located a block from Bourbon Street this hotel is very convenient for those of us who went out at night as it was walking distance to almost everything. The best part is that you get to use the amenities of the Ritz Carlton located right next door, but there’s a shared lobby so you never have to leave the building. Overall a pleasant experience! I would definitely recommend this hotel to everyone.
***THIS IS AN UPDATE*** I wrote a review in September of 2012, but I wanted to add this because it could not go unmentioned… I had realized I left my Marc Jacobs watch in the room somewhere and when I got home after my flight I called the hotel to see if someone turned it in. To my unexpected and pleasant surprise someone did and they had no problem shipping it back to me in NY (paid by me of course), but who could look past that honesty?! I was so impressed! I thought I was going to kiss that watch good bye. Like I said, I totally recommend this place 1000%!

I stayed here at the end of August and while still undergoing renovations, my room was fabulous. The suite I stayed in was nicely decorated in a modern contemporary style with a separate sitting area, bar area with fridge and sink, and separate bedroom with a very comfortable king size bed. The bathroom was amazing as well and full of decorative touches with contemporary fixtures plus an oversize shower that can easily accommodate more than 1 person. I’m normally a light sleeper in hotels with all the noise from other guests, but I had one of the best night’s sleep on this stay during my visit. The location is also great just about a 1 block from the famous Bourbon street and walking distance to many tourist attractions, restaurants, bars and shopping.
The only thing keeping me from going full 5 star rating is the joke of continental breakfast presented and having to lug my heavy luggage up marble stairs just to access an elevator. These minor issues I assumed are only temporary due to the remodel and I suspect will be improved in the future. The front desk area is just a temporary counter with a computer and phone and the stairs to reach the elevator are all in the Ritz Carlton which is connected and you must walk through to reach your suite. The breakfast was water, coffee, oj, bananas, red apples and packaged muffins. Not very appetizing but then again that gives you a great excuse to head downtown for warm beignets and café latte.
Overall if I was ever in the area again I’d definitely stay here again or recommend to friends and family.

My boyfriend and I spent one night here at a rate of $ 119 per night. You really can’t beat this place for the location and price.
Check-​In was late:
We arrived around noon so we spent a few hours walking around the French Quarter, down to the French Market and back. We showed up after 3pm, but our room was still not ready. I left a phone number and we sat in the lobby for a while. We hadn’t wanted to start drinking too early, but left with nothing much to do we walked over to Bourbon and got some frozen beverages. We finished those while walking around when finally, after 5pm, I received the call saying that our room was available.
Room Quality: Okay.
Our room at the Iberville was pretty outdated, but otherwise comfortable and met our needs.
Breakfast: Bad selection.
We had previously stayed a couple of nights at the Hampton just outside of Baton Rouge, which had quite an array of complimentary breakfast items. The Iberville? Not so much. They offered exactly this: muffins, sliced bread, bagels, cereal, red apples, coffee, milk, and orange juice. I try to eat healthy when not on vacation, and while on vacation I wanted to keep my breakfast healthy and splurge during the day. I eat very little dairy and avoid artificial ingredients. These options were not good to me. I got an apple and a container of honey nut cheerios (that had artificial ingredients I don’t normally eat) which I paired with my own natural peanut butter and bread that I had in my hotel room. They should at least offer oatmeal and/​or a better assortment of fruit for the health conscious.
Aside from the lobby and entrance, the hotel was definitely outdated and needed some upkeep. I also second the notion that I was reminded of The Shining. However, if you’re on a budget this place can’t be beat for the price and location.

After seeing the reviews here, I was interested in seeing the place for myself. I will do as others have done and give my pros and cons
Pros
It was well priced considering most of the options available during a big meeting week.
The space provided in the room was nice, with a separate sitting area and a fridge that chilled nicely.
The staff was not overly pleasant, but certainly ok.
The location, as everyone has noted, is excellent.
i.e. It’s very close to Bourbon Street
With the exception of the first morning, shower was nice and hot!
Non player
The TVs are aged and small by today’s standards, but adequate for my needs.
I didn’t have the breakfast, so can’t speak to the quality.
The layout was somewhat confusing, but not disturbingly so.
From my room, I could only see, well other rooms when looking out the window.
Cons
As I traveled from one part of the hotel to another, the odors sifted from one unpleasant nose adventure to another. The best I could come up with for the elevator was the smell of a cave.
You didn’t hear noise from the halls because the sounds from the room were too overwhelming. From noisy air to fridge to toilets flushing in other rooms, it was a cornucopia of undesired sounds.
While in their prime, the furniture would have been tasteful, today it is only scratched, stained and just plain old.
Finally, while beds are a matter of taste, it was simply unsleepable to me. Again, largely from an age factor and what felt like springs.
At 13 dollars a day, felt it was too much for network connectivity.
Unless you are really cost conscious, my recommendation would be to stay somewhere else.

I have often seen this hotel pop up in my search but this time I finally took the plunge, mainly because most of the others were sold out! The location is perfect, just a hop, skip and a stumble away from Bourbon St. The lobby is on the second floor, which is a little weird, but once you got there it was gorgeous! The staff was very friendly, but I think the room was the best selling point of the hotel. I love a big hotel room, and generally speaking, one of the downsides of the French Quarter is smaller rooms. But the suite was pretty spacious and the bed was comfy. Just one word of caution, walk straight out of the hotel towards Bourbon, but don’t go the other way! Some real sketch activity back the other way!

I’ve become a slight hotel snob. I want the plush pillow-​top or memory foam mattress, flat screen HD TVs, terrycloth robes, bedtime turndown service, luxury bath products
…Well Iberville Suites has none of this. But, when it’s peak tourism time and prices are redonk, I’ll certainly make do.
Pros:
*Right in the French Quarter
*Complimentary breakfast
*Bedrooms come with a mini living area with a foldout couch.
*Staff is incredibly friendly.
*This place ain’t the Ritz, but it’s connected to it. So there’s a jazz bar, spa (with a sauna!), swimming pool available for your use.
*Great parking: You can valet for $ 30 a day and come and go as you please, or you can self park across the street. Not sure about the rate.
*The rooms were solidly built, so I didn’t hear any riff-​raff in the halls or outside. Pretty damn quiet, if you ask me.
Cons:
*Valet is SLOW. And it took a half hour to get our bags delivered to the room. Just walk ‘em up yourself.
*Check-​in desk is hard to find. And it’s even more confusing that it’s connected to the Ritz. I roamed around the hotel until I finally found it. Directions: If you pull in through the back (valet), enter through the glass doors and take the elevator to the 2^nd floor.
*Rooms are seriously outdated. Bulky TVs, old furniture. Feels like it needs a good scrubbing. Bedding sucks too. But I guess when you’re blacked out, it doesn’t really matter.
*Check-​out is at 11am. If you check out after 11am til 2pm, you get charged a half day. After 3pm is a full day.
*The halls are confusing and it looks like The Shining. Aaaaahhh!

I think someone might have died in the room I just stayed in. No, it didn’t feel haunted. it just had the feel of a recent crime scene. and the smell.
perhaps the way the previous guest died was the shock of the $ 200+ a night rate. But I doubt it. that sort of detah is typically a lot cleaner than the mess that felt like was soaked into the carpet, bed, couch.
wear double socks. trust me.

It’s not the Ritz, but it’s pretty close. A bit older, it’s a nice hotel in a great location; far enough away from the madness to be a little calmer, but walking distance to all the debauchery one comes to New Orleans for.
Rooms are suite style, come with standard amenities, and are pretty comfortable. The continental breakfast is good, and the staff is pretty friendly too. I’d stay there again for sure.

Gross.
Checked in and immediately wanted to leave. I’ll give praise for all the things the hotel deserves – convenience (right off Bourbon), courtesy (all hotel workers were very, very nice, especially the valet personnel), and connection with the Ritz (really had to dig here for a third one, cause I don’t think this counts).
Really the one thing I absolutely need from any hotel room itself is cleanliness. If I can tell all these nice things about the prior guest with the initial sweeping evaluation that everyone does when entering the hotel bathroom:
1. hair: long and medium brown
2. eyelashes: long
3. personality: probably fun given bright orange goopy stuff splattered on shower wall
…then something is really, really wrong. Plus, there was toilet paper in the toilet when I got there.
Also, paid for the hotel wireless, only to realize that the connection was entirely too slow given the location of my room, which was in some estranged, godforsaken corner on the 10^th floor. Same network worked in every other area of the hotel, though, so that was just… awesome.

This hotel was beyond my expectations! For the price we paid, we got a hell of a deal! The hotel itself isn’t very big, but quality over quantity. It was pretty when we walked in. Our room was pretty big overall. The bedroom itself wasn’t too big but I liked that there was a living room with a pullout couch and a door separating them.
The continental breakfast was great! They have a fairly large selection and make-​your-​own waffles.
I love that this hotel is connected to the Ritz Carlton because we were able to use the Ritz indoor pool and gym. You can tell a difference when you walk into Ritz area. At the pool they offer towels, which are nice and soft.
Best of all, Bourbon street and Canal street are so close! It’s so nice to be able to walk everywhere because taxi rates are crazy! This hotel is located in a great location.
Everyone at the hotel were very nice and helpful. Every time we walked in and out of the hotel, we were greeted and asked if we needed any help. Love the southern hospitality! I would definitely come back to stay.

I wish I could give this place 4.5 stars but I went for 4 because of one drawback that did not make it perfect, that will come up shortly.
The Suites are attached to the Ritz Carlton hotel, that to me was an indication that it must be a good place. I mainly stayed here because of the deal I got. 5 nights with my flight for $ 441!!! (normally $ 179/​night) It was a lil further out than I wanted to stay but I soon found out, you can walk from here (it’s on the west side of the FQ) to the other side in less than 15 mins. and about 10 mins or 6 blocks to the river and only 1 block to Bourbon and all it’s madness! I’m very glad I didn’t get the balcony room on Bourbon I was thinking of because it’s just way too loud til all hours and you could not get decent rest. Saw the pics, read the reviews and I booked, hoping for a decent stay. Boy, was I in for a treat!!!
I reserved the King suite and requested for an early check in. When I got there and saw the lobby, I was so impressed! Beautiful! I went to the counter and they told me they had a different King suite available at that time, a wheelchair accesible one where the living room was smaller but the bedroom and bathroom were larger! WHAT??! What do I care about a living room? I was only gonna shower and sleep a few hours in there so I jumped on it. I was also told that I can use all the services at the spa or the bars and free jazz in the lounge at the Ritz as well as free breakfast served in our lobby every morning from 6:30 — 10:30 am, nice to know I can get a slice of toast or mini muffin and coffee before heading out in the morning. There was also a mini shop there to get ice cream, frozen pizza (a microwave there too) and cold beer for only $ 4!
So, when I opened my room door, I was stunned! You can see all over the place that they had recently renovated everything (the front entrance is still under repair). Fresh paint, carpet, everything!!! A sink and coffeemaker with a fridge, a TV and couch in the LR, a large bedroom with another TV and a very large bathroom! WOOOHOOOOO!!!
The next morning I went down to grab coffee before going to grab some real food outside… well, I didn’t need to! Here they had coffee, tea, milk, juice, yogurt, fresh fruit, large delicious fresh muffins of all varieties, toast, large bagels, oatmeal, grits and even a waffle maker to make your own large fluffy delicious belgian waffles! Are you kidding me!!! WOW! Needless to say I never had breakfast anywhere else.
So you’re wondering what was the only drawback??? The pool. There is only a small indoor one shared by both hotels in the spa. I was shocked by this and it sucked being that it was gorgeous out when I went but I weighed out my options and didn’t see this as a dealbreaker. I actually went across the street to the Château Boubon and asked if I could pay for a day pass for thier pool but they were very kind and let me use it for free.
Nothing else disappointed me here, the staff was incredibly friendly recognizing and greeting us everytime we entered and exited. There were no rowdy crowds here and as a matter of fact, we didn’t hear ANY noise at any hour here even being so close to Bourbon. I hope that the next time I go I can get a great deal here again because it is truly a wonderful place to stay!

King suite was clean and nicely appointed. Toiletries were Bath & Body Works. Front door had an inch opening on the floor so we could hear people as they spoke in the hallway while we were in the living room. Not a problem in the bedroom though.
The kids stayed in a double which only had the two double beds separated by a half wall with frosted glass on top. No sitting area. No connecting rooms available but we were right next to each other.
Both rooms had a mini refrigerator.
The pool at the Ritz-​Carlton is a small eternity pool for lap swimming. There’s also a hot tub. The exerc@ise room had ellipticals, treadmills, and some other machines. A separate weightroom was in the back.
I thought the elevator from street level to the lobby was an annoyance until I realized that it helped keep any possible wanderer from getting up to hotel rooms without scrutiny from the reception desk.
It was nice to be greeted with «Welcome back.» And «Did you have a fun day?» From the friendly doormen.
I will miss the waffles at breakfast.
I’d definitely consider staying here again in the future… only one block from Bourbon and Canal but nice and quiet and walking distance to everything in the French Quarter.

Beautiful lobby area, but it does not carry to the rooms where the furniture is worn, torn and downright gross. Our pull-​out sofa was unusable because #1. the springs were torn clear out of the fabric sling that holds the mattress up when the bed’s pulled open and #2. The 2 ½″ mattress with the 3 ½″ coil springs that is probably older than God.
On the plus side, the front desk switched our room to one where we were able to get a roll-​away (No, not even close to comfortable) in the suite as well. (even though that configuration was requested by us upon making our reservation, our first assigned room could not accommodate the roll-​away). Had to request a pillow & blanket for the roll-​away. The blanket was a dingy, ripped satin-​edged rag. Ew.
Valets were fantastic– friendly and helpful

Eh. It’s okay. Stayed here several times this year and I am ambivalent about this place.
PROs
–Rooms are spacious
–Room service is via the Ritz Carlton
–Gym/​pool is available for Iberville Suites’ guests at Ritz Carlton for free
–Breakfast is free downstairs and is open until 10am
–It is central to the French Quarter — great location
CONs
–The last time I stayed here, the bathroom had blood (or some blood-​like stuff) on the bathroom wall. It was disgusting. I called room service to come clean it, and they never got around to it. I ended up jacking some cleaning stuff from a maid’s cart (I asked her for it) and cleaning it myself so I could give my daughter a bath. GROSS.
–I lost my keys in one of the rooms I stayed in, and after calling the hotel 5 times they still couldn’t find them in the room. Three weeks later, I get a call saying they found the keys and that they were on the table in the room. Apparently the 5 times I called they never bothered to look for my keys in the room. I am guessing they never cleaned the room during that time period. NICE.
–One time, we arrived with my 1 year old daughter in tow. I had requested a crib with the reservation, which was not in our room when we arrived. It took them 2 hours to get a crib to our room when it was already late in the evening. My daughter was exhausted and grumpy the whole night thanks to them.
–During the most recent trip, I asked them to hold the room for me since I had a red eye flight and arrival. I called THREE times to remind them of my red eye flight, including a few hours before I took off for New Orleans. When I got to the hotel, they had cancelled my reservation. AWESOME! Luckily, they were able to get a room for me… but seriously, the communication here sucks.
–The people at the front desk are rude. The Valet guys are awesome, however. They should have the women at the front desk replaced with the Valet dudes.

I’ve heard all of my life that nothing can possibly trump the kind-​hearted southern hospitality that you experience once you triangulate yourself east of New Mexico, south of Oklahoma, and west of the Carolinas. At times, legends are a bit over-​inflated… like the Tooth Fairy or Sandy Claus, but if there’s one thing I can take away from my short trip to New Orleans thus far, it’s that the wise tales I’d been told over the years are, in fact, 100% true. Sure, there’s people who won’t hesitate to shank you if you walk down the wrong street, but by-​and-​large, this city is chock full with the sweetest folks you’ll ever encounter… and the staff at this hotel is no exception.
Yesterday, after getting a bit lost inside the hotel, we pinged the concierge for some assistance in vacating the premises (it was party time!), and not only did he point out where were supposed to go, he actually walked us to the elevator, hopped inside, and physically escorted us to the front doors of the hotel as well! I’m sure had I asked for a guided tour of Bourbon Street itself, he’d have happily obliged and worn a smile the entire time.
Situated just steps from Bourbon Street, it’s a historic hotel with plenty of charm… and it’s not half bad on the pocket book either! If you’re in town for just a few short days and want to be in the thick of the NOLA madness, you can’t get a much better all-​around deal than this.

I have very mixed emotions about my stay here. On one hand, the room was perfectly well appointed and in a great location. The free breakfast was great. But, the lobby is incredibly confusing because its on the second floor. You have to walk through the second floor to a second set of elevators. Not really sure why they laid it out this way.
Check-​in was an absolute nightmare. I would be shocked if the women they have working the desk at night have even graduated from high school. They were rude, unhelpful, and it took them a very, very long time to perform simple tasks. We were sharing a rooms with girls who had already checked in. When they gave us room cards, they apparently deactivated everyone else’s cards. The result of this, was having to stop at the front desk every time you wanted to access your room. To «solve» this problem, the front desk ladies decided to write our room numbers on our cards. Great idea in a city like New Orleans — if one of our 16 friends had dropped a card, the person finding it knew exactly which room to break into.
The one bright spot on the staff was the night manager Paz. After several unsuccessful attempts to have the front desk staff have our room cleaned [“sorry, there is nothing we can do”], Paz apologized, and came up himself to clean our room.
I am really wavering between 2 stars and 3 stars. I will bump up to three because of how great the manager was. But really, they need to retrain the front desk women or move them to another job. Also, I would not plan to come here with a large group of people.

Our stay at the Iberville Suites was pleasant until our last few moments there. I will start with the pleasantries.
1. Price. Even though it was French Quarter Fest, we were able to book the hotel a few weeks prior for a very good rate.
2. Ritz-​Carleton amenities. We used the Ritz’s gym for workouts. While small, it had my husband’s weight lifting equipment and my cardio equipment, so we were happy campers. Also, it wasn’t crowded.
3. Maintenance. When we got to our hotel room, we found that our refrigerator wasn’t working. Where would we put the beer, wine and cheese that we bought? Oh no! No worries — Bruce from «Engineering» was there in a flash and had it fixed right away. We offered him a beer, but he declined. How professional.
4. Complimentary breakfast. In New Orleans, I am rarely up early enough to go out to breakfast. Here, we could crawl out of bed, go get our breakfast and then crawl back into bed until we were ready to eat it. For those who want a hot breakfast, they do have a make-​it-​yourself waffle bar. Also, the coffee was exceptional for complimentary hotel coffee — a major plus in my book.
5. Room. The room is pretty standard — nothing fancy, nothing gross. Its nice to have the wet bar if you plan on drinking in the room.
6. Valet Service. Impeccable and the attendants even memorized our names!
7. Location. If you want to stay in the Quarter, it doesn’t get better than 2 blocks from Bourbon Street.
Now on to the unpleasantry. We were supposed to have discounted valet service since we were there for a school reunion. We told them this when we booked it, but it didn’t show up on our bill as discounted. When my husband brought this to the attention of the front desk employee, she told him to use the lobby computer to print out his room confirmation information. She said it should be on there. Why wouldn’t they have the same info as we have? So, he waited in line at the one lobby computer (all the while worried we would miss our flight) only to find that he had erased the e-​mail accidentally. Ultimately, she gave us the discount but said it could be added back on later (???). This was probably more frustating to me because I was hungover and not really wanting to deal with it.

I make my way down to New Orleans for the Sugar Bowl almost every year around New Years Eve. I’ve stayed at the Iberville suites perhaps 10 times out of the last 14 years. A sister property to the Ritz Carlton, you can use all the amenities at the Ritz for a fraction of the price. One year they were overbooked at the Iberville, and my parents got moved to the Ritz for the same price.
Their location is ideal. 2 blocks away from Bourbon Street… Centrally located to most anything you would want to do or see in NOLA.
Before Katrina, it was advertised as an «All suite hotel». All the rooms opened to a living room with a pullout sofa, a little wet bar/​microwave counter area and then had a separate bedroom.
It was very economical because you could have two groups of people with separate bedrooms for the price of one room… Yes, someone got stuck with the pullout… but it usually works out to 200 bucks a night to get a separate room at a similar hotel… so pullout sofas are more in my budget.
Unfortunately, most of my trips to New Orleans do not get me out of bed before 10AM. About my 7^th year of staying there, I woke up early enough to realize they have a FULL and FREE breakfast buffet. Scrambled eggs, sausage, ham… Fruit… You name it. I was amazed!
None of the rooms I’ve stayed in have any kind of view to mention… usually of another wall or some parking garage…
The hotel was closed for an extended period of time after Katrina… Far more than other hotels in the area. I understand they took heavy wind damage. Now that they have reopened, things are pretty much the same… with a few notable exceptions:
They are no longer a «all suite hotel». Post Katrina they added some standard rooms. When booking, be very careful of what kind of room you are booking.
It appears the breakfast has been scaled back to a very nice continental, with no hot food.
Prices here are all over the place. I’m usually there for New Years Eve and the Sugar Bowl and have found prices as low as 99.00 and as high as 330.00 per night… Shop around, Travelocity, Expedia and the
web page are all good places to look.
When friends ask where to stay when visiting NOLA, the Iberville Suites is where I tell them to check first!