Petco

This has been my go to pet store for a long time and it is also the place where I met the first rescue greyhound I adopted so it has a little sentimental value for me as well. That being said, I like the fact adoption groups meet here from time to time and find forever homes for dogs that need them.
I prefer a type of food called Taste of The Wild but it is hard to find! Anyway, I ended up getting Blue Buffalo Freedom Grain Free in the lamb flavor which my dogs love. They have an outstanding selection of dog food in general.
I live closer the new shopping center on Claiborne that includes a PetSmart which I have only gone to once. I have to say I prefer to drive a little more to go the this Petco because I feel like their selection is better for the things I buy and I have always had a lot of good luck finding helpful sales associates when I am looking for something or have a question.

Not impressed. If I am going to a store at a busy time (when people get off) to pick up pet supplies they should have more than 1 person at the registers. Also you need to make sure she knows how to work the register quickly and efficiently !

Large selection and decent prices. I like going to local places except for when I need live rats to feed my snakes. This is the only place in town that I know of that offers them. Sometimes it’s hard to find a staff member for help, but once you do they are always friendly and competent.

Two stars for dog training classes.
The trainer, Nicole, was great most of the time. Day one was the exception, when I felt like I was at a timeshare presentation — did I really pay money to hear about how great petco supplies are for 45 minutes? The rest of the time she was spectacular, insightful, patient, and clearly loves the dogs.
The space, however, was terrible. Not just a little cramped, but completely stupid. If I had known that there would be 5 dogs trying to learn to behave in a space half the size of my (small) bedroom there is no way I ever would have signed up.

Worst Petco ever! Horrible manager named MaryJo who has ZERO customer service skills… once upon a time I was a HUGE petco fan… looks like I will drive over the river to pet smart…

Litter, cat food and cat treats. That is my exhaustive pet store shopping list. Seems pretty simple, right? Not when it comes to Petco. Why is it that neither of the Petco locations I frequent can keep simple items in stock and on the shelves? It is mind boggling and seriously frustrating. (I’m using this same comment on my reviews for both the Petco on Tchop and the one on Vets since the same is true for both locations.)
As for this particular location. The good is that it is in my neighborhood and there is always a spot to park. Items I’m looking for are frequently out of stock, but slightly less so than the location on Vets. So this one wins out there, I guess.
The bad is that the checkout line can take forever when they’re busy. There is a kind of dirty/​gross feeling in there, more so than the usual funk that accompanies any pet store. And, I can never seem find help if you need it outside of the check out aisle.
So yeah, this Petco is a-​ok in that I can get in/​get out… often with everything I need, but not always. Thus, three stars.

Two reviews below me say it’s not worthwhile to review national chain stores. I disagree, as we all know that different Target locations are better than others, different Walmarts are better than others and so on…
This Petco is ok but not great. It isn’t that big as Petco’s go and I frequently cannot find things that I’m specifically looking for. Even though this is walking distance from my house, I will sometimes make the drive to PetSmart outside the city because PetSmart’s prices are simply better! I found a thundershirt at Pet Smart for 29.99, it was 39.99 at this Petco. I found the cat claw covers at this Petco for 20 bucks, they were 14.99 at Petsmart.
The one thing that I do like about Petco is that they seem to carry more natural pet food brands than PetSmarts.
So in conclusion, this is a convenient location if you live in the city, but not the most comprehensive pet supply selection.

Overheard an employee make a very disturbing comment. When a woman came in the store asking if someone could help a dog that had been locked inside a car in the heat, the employee underneath her breath said, «It’s not like it’s a human.» Sickening.

Lisa is the best groomer I’ve ever had for our Shih-​tzu. I tried other groomers before I brought her to Petco, but they could never cut our Shih-​tzu properly. Also, our dog (Camille) loves to see Lisa. Whenever I visit Petco Camille goes straight to the grooming section just to see her. I trust nobody else with my dog.
The only reason I gave Petco 4 stars is because the check out lines are extremely slow. Many times I have put my items back and left the store due to waiting so long to check out.

I’m always in Petco because they sell the expensive bourgey brand of cat food my cat likes to eat. And I like the refillable giant mountain of cat litter — very cheap and not full of nasty deoderants like other cat litters. Good news for dog owners: This store is probably 50% dog stuff.
On the other hand, there’s often problems just BUYING the dang stuff at this Petco. I often come here on evenings or weekends, and there’s often a line 10 people deep. Sometimes things happen like their credit card machines going down, which doesn’t help. If they could fix their frequent check-​out problems, I’d probably bump this up to 4 stars.

I found out they weren’t cutting Lola’s nails properly. Now that I can cross the river for free both ways, I can shop elsewhere.

They have made some really nice changes to the entire store. There are people walking around asking if you need help. I actually liked that. So from my last review they get an extra star. I can not give the a 5 because of their prices. But that comes from corporate anyway…

— Lee Weinberger, their dog trainer, is awesome. Super nice, knowledgable, and helpful at picking out products. We did the Puppy 1 class with her as well as several free puppy playtimes and I could not speak more highly of the experience!
— Their groomers are amazing. Our dog looked super cute after his hair cut!
— They have a huge selection of products since they’re a chain, just be a conscious consumer about what you are buying your pet! Dog owners need to stay away from any food made in China (chicken jerky from Milo’s Kitchen has been recalled for making dogs sick) — but that’s anywhere you go. Also be careful with some products that are choking hazards! Ie. rawhide. Lee suggested we go for bully sticks because they are highly digestible. Our pup loves them… although the ingredients are kinda hilarious/​gross — 100% bull penis. YUM.

The store on Tchoupitoulas St. is large and in a large shopping mall. So there is always parking. The people who work here on my occasional visits have been more than helpful and friendly. And the prices are not bad. For example in running around today I purchased cat litter about four dollars less than what the same product cost at my friendly neighborhood supermarket. Worth the extra stop at Petco.
And when I returned home with cat grass as a treat for my boy, he too was happy with Petco.

I come here quite often, to feed my two dogs.
My snake and two birds, they chirp but can’t blog.
My cat loves the cat nip; my pups the snack bacon.
The snake eats mice-​cicles; of that there’s no fakin.
They groom the dogs nicely, they come back all clean.
The staff is polite, they never are mean.
The prices are equal, to stores half their merit.
The quality is high, so why don’t you share it?
I’ll come here oft future, to fill my pet needs.
To hug rescue dogs, and do some good deeds.
The pets there are varied, from rats to a cute kitten.
Long ferrets and gerbils, more than can be written.
Come shop — bring your Boxer, your Hound or your Schnauzer.
Your Manx or your Tabby — the cute little mouser.
The store is welcoming, clean and sublime.
To rate it less stars would be such a crime.

Petco is your average chain pet store. That being said, despite the overall cleanliness of the store, I am always appalled at the quality of the aquaiums. I see fish with obvious ick, fin rot, fungus, and all number of issues. Even dead and dying fish will be floating around in a tank full of other fish still marked «for sale».
I sometimes shop here for pet supplies due to the location being convenient to my house, but after today I won’t. Petco does not even nod at educating customers about even the fundamentals of proper aquarium care.
Today I was in buying filter media for my aquarium and a dog tag for my grandma’s dog, and there was a man with two bratty kids under 5, buying a «toy» aquarium and 14 of those genetically modified neon fish. The salesgirl was happily telling him lies about how you can «just treat the water and put the fish in». She didn’t mention how in a few days there will be super high nitrate/​nitrite levels, and PH issues due to a lack of proper cycling, and the fish will probably succumb to PH crash.
I was appalled at the situation, but when Petco’s fish look so mistreated, how well can you expect them to educate customers?
I suggest you take your business to Jefferson Feed on Jefferson Highway. Their aquariums are better maintained, and they have a real-​life fish nerd on staff that watches them and takes care of them. I just bought a gorgeous red oranda there for 14 dollars, and he is healthy as a horse. By far, a superior pet (and garden) store, and better prices for dog and cat food, as well.

Its a chain store, with everything you expect from a chain store. One stop shopping, you go there for the convenience of getting everything in one place and their extended hours, but you’d prefer to go to a local store.
I will say this particular Petco is better than most because its clean, they have a large selection, and they regularly have ARNO pet adoptions there.
Again, I’d prefer to spend my money with a locally owned business, but when thats not possible, this particular Petco works for me.
I will say one odd thing is that my dog doesnt particularly care for the store. I think the cleaning products smell like his vet. Still they have food, so thats bizarro…

Big Box Pet stores are awful. They animals are kept in terrible condition. I used to go here to pick up crickets for my reptiles and they were always «late on shipments». An animal needs to eat! The staff was often M.I.A.
I do commend them for one thing– my friend once went there to buy a snake and an employee told her to go buy one at a local store because the animals at Petco might die of a disease within a week of taking them home.
Go to Jefferson Feed or 500 Fathoms if you are going to buy a pet/​pet supplies. Those people really know about animals!

I was sent here to get a bulb and a light holder thingy — «brooder Clamp LIght with Porcelain Socket.» I wandered around looking for any staff to help me and then found that there were only two working and they were chatting up front. The one lady who did end up helping me was very friendly, knowledgeable, and helpful.
She sent me to a different store where I got the same thing for more than %75 less than I would have gotten it at Petco.
2 points for the great staff that helped me. Zero for the prices.

I don’t usually review chains… but this needs to be said.
My husband is a huge fish lover. We have a wonderful tank that he dotes on and spends a lot of his free time ensuring that our little buddies are healthy and happy.
We went to Petco today to get cat food, because there are only 2 places in town that sell their food, and we were already in the shopping center for another store. Anyway, husband goes over to the fish area and I head to cat-​town. He comes over to me a few minutes later (which is rare, I usually have to drag him away from any sort of fish tank), and told me that he was disgusted and wanted to leave immediately. I asked him why. He told me that all the fish were very sick with a disease called «tail rot», which is easily treated, and will kill large numbers of fish if it is not treated. It’s also painful for the fish.
He said it best «If they were treating dogs like this, people would be outraged»… I put down the cat food and we walked out without giving them any of our money.
At this same location last year, I noted that there was a tank meant for plants that was FULL of goldfish. Many corpses as well. The live ones were struggling because the pump that moved the water throughout the tank was sucking them in and killing them. I brought it up to the checkout person, and she stated that she knew about the problem, and that they were working on it. I should have never come back after that, but I do dumb things sometimes. Oh well. No more petco for us.