In what is clearly showing itself to be a nasty trend among New Orleans health care professionals, beware of hidden costs here. Even if you have insurance and ask up front what co-pays you may offer, prepare to have to fight an incorrect bill later on. As for the actual service, it is so-so. I took the earliest appointment, so my wait wasn’t too long. The staff was nice, but not efficient. They ran my insurance through to purchase eyeglasses, even though I hadn’t told them I wanted to purchase eyeglasses from them; it was a nightmare trying to get them to clear that from their records so I could purchase elsewhere. They also lost my prescription and I had to wait around fifteen minutes for them to get me another one. The doctor seemed nice, but you don’t feel like a priority. They rush you through, which can have frustrating results. My doctor told me that my eyesight hadn’t changed enough to warrant changing my contact prescription, which would have been fine except: a) they upped my glasses prescription, which means my glasses and contacts are at different strengths; and b) they still charged their very high price for contact-related tests and fittings that they did not do. In any other city, I would give them a 1 star. Unfortunately, this isn’t the worst service I’ve gotten in New Orleans, and from what I gather this is sadly about average for what you can expect here.
Jen L.
Classificação do local: 4 New Orleans, LA
My friends think it’s weird that I don’t wear contacts or glasses or anything. Yes, I’m over a certain age, but so far my eyes are the same as when I was in my 20s. But y’know who wants to gamble with their eyes? So I go get the complete work up every couple of years to make sure that no hobgoblins have taken up residence in my retinas. The staff is efficient; the tests are disturbing(but really that the nature of medical tests involving your eyeballs); and the atmosphere attempts restful… something I will probably never achieve at a medical office without drugs. There are a couple of physicians on staff, but I see Dr. Hendricks and he’s thorough and professional. I’ll see him again in 2014.