Metro Moving LLC

I moved to New Orleans from Chicago in May, and needed a mover to unload the truck and get my stuff into a 2^nd (and 3^rd) floor unit. My brother in law and I loaded it up by ourselves, but due to our age, couldn’t see us doing the unloading after an 18 hour drive.
I checked the Unilocal reviews, got a bunch of quotes and called a few. Dana at Metro very extremely professional and helpful. I was moving in on a Saturday and she said their 3 man crew had a small job in the morning but could swing over after and do the unloading for an hourly rate. I was fine with it, and I put a deposit down.
Moving day we got here in the morning, and unloaded some lighter things and made some room to make it a little easier for the movers.
Noon came, and no one showed. At 1pm, I called Dana, and she said she would have the crew call me. I got a call 45 minutes later, and the guy said the morning move was a little more involved than they had contracted for, but would be here as soon as they could and would call when en route.
They got here at about 3:30. Still, not a huge problem, we were just waiting.
3 younger guys came, but they were kind of worn out. After 45 minutes, one guy said he had to go. He got picked up, and the other two guys were REALLY tired and were kind of having trouble getting the heavier stuff up to the 3^rd floor. Needless to say, some things got scratched. They carried the flat screens with the screens facing them, so the tvs were streaked with sweat.
When it was all moved in, they did give me a discount due to only having 2 guys. It took less than 2 hours (the minimum hourly rate)
I’m glad I got movers, and these guys probably would normally be ok… but due to scheduling and lack of a full, fresh crew, I’m only giving 2 stars.
It’s my first experience getting movers, so I know what to look for now.
But Dana was great, even checking in with me a couple of times the week of the move.

I moved to the New Orleans area over a year and a half ago (sorry for the delayed post!), and Metro Moving LLC helped me out greatly. I was under an unbelievable time crunch with a very narrow window to get things done the morning of my move; Dana and her crew were very prompt, flexible, and professional. They actually arrived to help me move even before their scheduled work hours. Their crew was personable and took great care of my items. As a person who has moved a lot, I definitely recommend their services.

It would have been nice to write a review on how Metro Moving did on my job BUT instead they cancelled my move 30 minutes before arrival time. I had my family of 5 (toddler and 2 infants) packed up ready to move-​sitters for the day – and they cancelled! Reason given: 2 men called in sick and my job was too large to just send 2 men… I had others available to help which would’ve been fine. I then wanted to know the name of the owner but never received a call back. Not to mention that I graciously rescheduled my move to accommodate another move for them… I felt like the situation was handled very unprofessionally. If the tables were turned and I cancelled 48 hrs in advance I’d owe $ 100 – if I cancelled within 24hrs of the move I’d owe full price of the move — you cancel 30 mins prior to move and can’t even call me back with the requested information when you probably should’ve offered to pay for my uhaul I ended up renting and doing the job myself.

Best moving company in the area, hands down. Moved my furniture gently and were hard workers. Showed up on time and made my move as easy as possible.

Moving is tough. When I moved to Florida a couple of months ago, I was dreading packing and moving all of my stuff. I called Metro to get an estimate and spoke with Dana in the office, and right away, I knew this was the company for me. Dana gave me so much helpful advice about the fastest way to pack my things, and even told me they offer a service to pack my stuff for me! Unbelievable! Even though I ended up packing a lot on my own, her advice about how to pack properly in order to have a fast move was priceless.
When the movers arrived ahead of schedule by a couple of minutes, I was pleasantly surprised. These guys were top of the line. They were efficient. This is of utter importance in a service like moving where the rate is hourly. They were clean and well spoken, all of them were college graduates or in college. They clearly knew what they were doing and were faster than I thought. They loaded up my three bedroom home in less than two hours!!! It was amazing. It took the movers in Florida double that amount of time to unload my stuff.
No comparison… Metro Moving is the go-​to moving company in the NOLA area.

I only used the packing services, but Dana and Luke went above and beyond. I seriously underestimated how much I had to pack… but they stayed 10 hours and finished the job! Most grateful.

These guys were my heroes!!! They made my move very easy considering I have a broken arm!!! Not one broken glass or dish! The assembled my bed better than I had previously had it! They were punctual and professional!!! Once they arrived they never stopped working! It took not even two hours! Oh and on the plus side the mover weren’t too bad on the eyes!!!

I am late in writing this review as we had a lot going on, but I was very happy with this company and wanted to get my review out there. We moved from uptown where there was a lot of construction work happening. In fact our street got blocked off the day we were supposed to move. Ms. Dana coordinated with us and somehow managed to get the truck to us. The movers were incredibly efficient and friendly. I had a 2 week old baby and was stressed about the overall move, but it turned out to be one of the smoothest moves I have ever had. I highly recommend this company, and thank you Ms. Dana for keeping us posted throughout the entire moving process.

Contacted them on May 5^th for a May 30 move. lady wasn’t sure if their truck could get down either street from mid-​town to up-​town. She emailed rates and said she would call or email me an update. Today I called her and she said it doesnt matter now because they are booked until June 16. NOT a good way to try and keep a customer

I utilized the packing service and movers and I couldn’t be happier with this company and both the services I received.
The guys just moved me and my dust bunnies today. They’re prompt, professional, extremely thorough, and very courteous. They didn’t even take any breaks and made sure I was happy with every step. They also didn’t judge me on my dust, which I appreciate. :-)
I highly recommend this company if you care about your household items and want a thorough job by professionals.
Also– they didn’t just unload my stuff and say «Okay! Pay up, peace out!» No, they set up everything like it was supposed to be, even arranged my porch furniture. Gotta love a company who cares enough to help their customers during the stress of a move to do things like that! Worth every penny. :)

OMG!!! These guys rock. They took care of everything. I had my boxes packed so after loading them they were ready for the extremely heavy armoires. Not a scratch anywhere. Then when they were moving into the new place they asked were each and every item went. Lowerline St is very tight with cars. They had NO issues with the truck. They were very friendly, and helpful. They even had a good sense of humor which I needed to ease the stress. I will NEVER use anyone else. There prices are on point. I bow to the excellence that is Metro Movers. Oh yeah. the lady on the phone was sweet and very helpful also.

I chose Metro to move me and my daughter (from one apartment in Metairie to another in Metairie) based on Unilocal reviews. In my fantasy, they were going to be just as good as the movers I had in Seattle who literally ran any time they were not carrying something — including upstairs, downstairs and up the truck ramp.
The lady on the phone was very nice and informative. I agreed to the terms and requested four men. Four would cost a little more, but I believed it would get done a lot faster, which is worth the cost. At first, my goal was to have them move only the big items and for that two hours seemed doable. Then I decided I simply could not haul all those boxes up stairs, so figured in another hour. Give or take, three hours was the goal.
Pros: The guys were on time, they were well-​mannered, polite, friendly and likable. They were very careful and took extra care with furniture I pointed out that was very fragile for sentimental reasons. Nothing was broken. Nothing was scratched.
Cons: Overall, they were incredibly slow and did not seem at all concerned with the time. Moving furniture is hard work — even harder when trying to conserve minutes for the customer. These men worked at just above a leisurely pace, with zero sense of urgency, the entire day — yes, I said entire day.
Couple of examples: It took at least 10 minutes to figure out how to get a couch over a standard stair railing. The front door had to be removed to get the fridge in. The hinge pins didn’t want to budge and they did not have any tools to get the job done. It seems like movers would expect the possibility of having to remove doors. I kid you not, it took 30 minutes and a borrowed hammer just to remove the hinge pins and get moving again.
There is a standard $ 70 fuel surcharge. I agreed to it, but I felt like I was robbed when I figured out from their home base, to my first apartment, second apartment and back to home base was not more than 7 miles total.
There were roughly 17 or so pieces of medium to heavy furniture between me and my daughter, lots of boxes and a good bit of miscellaneous stuff. I mentally adjusted the timing and thought it may take 4 to 4 ½ hours instead of 3.
When all was said and done, it took these guys SEVEN hours. Between the fuel, the hourly rate of $ 160, the tax, and what ended up having to be a modest tip, I kissed 14 HUNDRED dollars good-​bye on a job that I believe could have been done a lot faster and for several hundred dollars less.
Bottom line: They are great guys. They are very careful. If time and money are not relevant to your move, I highly recommend Metro. If both of those things do matter to you, I think you can find other movers who work faster and harder to keep the customer’s cost to a minimum.

I had a terrific experience with these guys. I booked several weeks in advance, and the woman at the office, Dana, was exceedingly helpful in setting up a time for my fiancée and I to move. Long story short, we moved from separate apartments into the same apartment the day after New Year’s. The crew was terrific; they showed up on time, and they were fast and professional. Considering you pay by the hour, I might have expected them to ride the clock, but they finished packing up more quickly than they said they would, and if not for the fact they had to hoist a king size mattress onto a second floor balcony to get it in our new place, they would have finished in less than two hours. I have absolutely no complaints about this company; it was a terrific experience, and I would recommend them to anyone moving in the New Orleans metro area.

Metro Moving was amazing for me and my client. My business is based in Austin and our client in New Orleans. Metro was able to receive a furniture shipment for me, inspect, unpack, and deliver it to the client. The client was ecstatic about the level of service that they received and as somebody who has shipped all over the US, this kind of service is not easy to find. I would highly recommend their services to anybody who needs moving help in the area.

Here we go again… another move. You’d think I’d be a pro at this by now…
Cost of three guys plus a 26 foot truck? 120/​hr.
Cost of three moving guys searching for and rescuing your mischievous escape artist cat who is not allowed outdoors: Priceless.
It can’t get any better than this. 10 Unilocal stars, OK? TEN!!!
I’m thoroughly impressed with the quality, care and overall friendliness of the movers (two of whom remembered me from last year when I hired them to unload my Uhaul). So yet again, I’ll say they accomplish what you want movers to do: get your stuff safely and quickly from one place to the next. That alone is worth the five stars.
But, Metro Moving goes above and beyond your typical customer satisfaction.
My eldercat, Iphy, has not been allowed out since her days of lounging in my Brooklyn backyard. I just haven’t lived anywhere that had a secure enough fence or walls, and i know she’s an escape artist (she once scaled a 15 foot brick wall). And she cannot hold her own against the fierce gang of felines that own tha’ streets. So yesterday, she took the opportunity to sneak out as the guys were lifting and moving the cumbersome washer/​dryer out the back door. Minutes later, we realize she’s under the house. And so, all three moving guys are on the hunt under the house with a flashlight, but somehow yet again, she’s gone. So we go on a hunt throughout the neighbors’ yards and crawlspaces and then, luckily, one of them spotted her two yards behind. I couldn’t see her, but he swore it was her. Another guy volunteered to climb over the fence and retrieve her, only she had disappeared again. Are you feeling my frustration too? It seemed doubtful that I was going to be able to move, because I wasn’t leaving without my cat!
Thanks to the movers’ awesomeness and refusal to give up, a cranky Iphy was finally placed in my arms.
Seriously. All one can do (besides making sure a generous gratuity was given to all) is spread the word. Hence, Unilocal.
This is *the* moving company to use in New Orleans.
I almost want to move AGAIN so I can use Metro Moving.
Which is insane. I’m staying put…

I decided that I would hire someone to move me the short 8 miles up the road rather than enlist the help of the Marines at work. I thought it would be easier and much more reliable. I was right.
They were on time and very efficient. They came equipped and asked questions about what was going in their truck and what wasn’t the whole time. I didn’t have too much stuff. The whole move including the commute and time I had to waste in the office at my new place, amounted to three hours.
They were conscience about saving me money. This really pleased me. So many companies try to get everything they can out of you.
I will totally recommend them to others in the future. As much as I like them, I am hoping I won’t need their services again for a long time. I’m on the third residence since moving to New Orleans two years ago.

A team of 3 from Metro Movers unloaded about 7,000 lbs of household items from my rented Penske truck in 2.25 hours on a sweltering Sunday. They were fast, friendly and efficient. Recommended.

Fabulous! I would recommend them to anyone! They moved us out of our condo and into a storage unit, then into our new house in a pinch — with only a week’s notice (at the height of moving season). The guys were careful with our items and made sure that things were put into the appropriate rooms before they left our new place. Fantastic job!

To say that the last month of the home buying process was stressful would be one of the biggest understatements ever made. Thank God I went to Unilocal to find movers! Metro Movers are a great company. I feel like I had a relationship with Dana when it was all over. Due to my closing date changes, my moving date also kept changing (I think it was three or four times!) Dana was always very patient with me and tried to find an available date closest to the one I wanted or needed. They used a three man moving crew who worked diligently throughout the day. They were very friendly and good problem solvers with some of my bigger items that were a pain to get up to the third floor. They offered to put the bed frames together and unwrap the bigger items. I appreciate their cooperation and hard work. I would highly recommend them to anyone.

My wife and I were moving to New Orleans, and really didn’t feel like unloading our stuff into our new house. We called up Metro Moving on Monday, and they were more than happy to send guys out to unload the trailer on Wednesday. The office manager I spoke with was super nice and friendly.
We had a blowout on the trailer coming off the Causeway on the day of the move, and were going to be running about 30 minutes late. I called up Metro, they were completely understanding, and said they would let the guys know to hold off for a little while.
These movers were worth every penny. They were polite, courteous and on time. They treated every item we had as if it were theirs and never stopped working the entire time. They were done unloading our entire two bedroom house within two hours, which is roughly the time we were quoted. They even went through the trouble of wrapping our doorframe with a pad so it didn’t get dinged or scratched, which I thought was great. Not one scratch was left on the hardwood floors either!
I would highly recommend this company without hesitation.

These guys were great from start to finish. The lady who took my information on the phone was pleasant and professional. Since I was moving from one apartment unit to another in the same complex, we weren’t sure if they were going to need to bring their truck. They actually stopped by the apartment building the day before I moved to figure out the logistics.
Moving day came and the guys showed up exactly on time and well prepared. They were friendly and professional. They moved my furniture without a hitch and even reassembled it.
The cost was reasonable and there weren’t any hidden fees. There seems to be a lot of shady moving companies around here but this isn’t one of them. Highly recommended.

I’ve recommended these guys a half dozen times the last 2 years, and they’ve always gotten me lots of thanks in return.
They show up on time loaded to bear with all the blankets plastic and wraps they need, dollies and whatnot, and don’t mind women or dogs barking orders at them while they work. For my money and that of my friends, that singular ability (paired with speaking english and being local) makes all of the other good secondary, even if it’s really really good. Like not chipping that $ 50k statue as they lug it sweating down your steps and lawn and dreams. They also do rather well– notably– with large dumb items that make other people curse you under your breath.
One lady said they even took a «safety meeting» to discuss how to get her baby grand down a three-​bend staircase, and then made it look like art as they did it. I ain’t ever seen no mover look like art, but i like safety!
Just nobody forget moving stuff is something you hire people to do because you don’t wanna. I sure as hell don’t wanna.