One of the best souvenir shops that I visited in New Orleans! They displayed an amazing collection of masks for any occasion, and available in any color you can think of. There were definitely some really pricey masks, but there were also masks that were on sale for $ 3 – 4 each. Quite a good deal! I was very impressed by their extensive collection of watchover dolls(voodoo dolls with cute, positive messages). Their collection of dolls were more comprehensive than those sold by many comparable souvenir shops in the area. There should be a doll specific for everyone within that store! I was pleased to see that they accepted credit card, unlike many of the businesses in New Orleans. I highly recommend passing through this store to check out the masks, whether you are window shopping, looking for souvenirs for loved ones, or hunting for the perfect mask for a masquerade party.
Heidi S.
Classificação do local: 1 Kirkland, WA
I have now been to Mask Factory twice. EACH time there was a item for $ 19.99 charged to my bill that I did NOT purchase. It was the same shtick each time with, «Oh, that was for another customer.» It seems to be a well rehearsed line between the older and younger man working the counter there. They have a boxed item sitting on the counter that they ring up with my items. Strangely, they put that boxed item away, and NOT in the bag with my purchases, although they say they mistakenly included that item in my purchase. Each time I purchased several masks, at least 4 items, so maybe they figure throwing in another item won’t faze me. They then have to go through the elaborate routine of refunding my purchase, however they don’t seem to be able to just delete my order and refund it, rather they only refund the item I did not actually purchase. They pretend they don’t know how refund the entire order. I THINKTHESEGUYSARESCAMMERS.
Brett T.
Classificação do local: 3 Oklahoma City, OK
Decent selection of a variety of different merchandise. Prices vary between moderate and high. Only buy Café du Monde merchandise at the actual café. Employees were friendly. Lots of signs that say no picture taking.
Shiho Y.
Classificação do local: 5 San Francisco, CA
Great variety of selections. Prices are high. You’ll probably find what you’re looking for here.
Donna H.
Classificação do local: 5 Tulsa, OK
Huge selection of mask, boas and stuff. T-shirts of all kinds. If you want something to remind you of NOLA, this is the place to go! I never had any trouble with any employees.
Frank G.
Classificação do local: 4 Destin, FL
This is a good place to find cheap to moderately priced masks, ranging from the very simple to the fairly intricate. It has a great location on Decatur Street right across from the French Marketplace. There are three large rooms, each full of all types of masks, beads and other souvenirs.
Annamarie T.
Classificação do local: 4 Providence, RI
Great little shop, tons of cool touristy stuff. This place seemed to have lower prices than other gift shops which is def a good thing!
Tamia G.
Classificação do local: 4 Miami, FL
Wonderful selection of masks, feather boas & all things New Orleans! If you’re shopping for gifts, a masquerade ball or fun costume accents, this is a great place!
Nadege L.
Classificação do local: 1 Evanston, IL
I’m an African American female and I felt like I was being followed in the store but hoping I was overreacting but then when I went to pay for my items I asked if they had anything to wrap my mask in and the owner was like no just plastic bags then I was like I don’t think I like that there’s nothing to wrap them in because I’m traveling the owner showed me the door. I will never go there again. Everyone in New Orleans has been so nice except for my experience at the Mask Factory.
Christine L.
Classificação do local: 4 Chicago, IL
On our New Orleans shopping excursion we went in to a lot of the stores on Decatur and for NOLA souvenir masks, this one has the best selection that we saw all day. Along with a good selection of masks they also had a slew of your typical tourist tchotchkes. I found a couple fun masks — the masks on a stick — to take home to family and friends. Nothing fancy but they do what they do.