Mary P Lupo, MD

Although Dr Lupo is well known and I’m certain, very knowledgeable, she is the coldest Dr I have ever been to.
She walks in and is straight to business, appearing rushed. She performed a biopsy and she was out the door while I still laid on the table. I laid there for a while before I realized she wasn’t coming back. I got up off the bed and dressed. She was in my room for 2 – 3 minutes. Other than asking what she was biopsying, that was all that was said to me. I’m sure she’s busy but I do have an appointment of slotted time and I had some questions to ask. After having already waited an hour past my «appointment» time, it was a very frustrating experience.
Time aside, I received ZERO wound care instructions, not even an extra bandaid for the road — that is just mind blowing. Luckily, I have had biopsies in the past and was given great wound care instructions from a previous doctor in another state.
I will never go back to this doctor and you shouldn’t either unless you are going for some high end cosmetic procedure which is what she specializes in.

Dr. Lupo is the best. Took her time explaining each step and made sure I was comfortable the whole time there.

Ugh I hate doing this and have never given a bad review but I think people need to know this… To put it kindly, Mary Lupo is the WORST DERM I’VE EVER BEEN TO.
I initially went there for a consult. Since I was going to be in New Orleans from Los Angeles a lot for work (I work in the entertainment industry in front of and behind the camera) I wanted a derm that I could trust there for the basics. The first thing she said when she walked in the room was I looked «gaunt» and needed sculptra. I thought ok, cool, she’s rude but maybe there’s some truth in that. Then she «INSISTED» she put botox in my chin after I told her THREE times I wasn’t comfortable with it. I would have had to fight her and walk out of her room if I objected further and though she didn’t even tell me WHY I needed botox in my chin I moronically agreed to her insistence. Two days later my smile started to get lopsided. It then got significantly worse in the following days. I called her office because I frightened and scared and she told me that it couldn’t possibly have been the botox and was upset with me for even suggesting it. When I assured her it must have been the botox after describing my exact symptoms and time of onsets she started yelling at me that it was my fault and I must have «moved the botox» around after her injection. Seriously?!? Gee thanks Doc!
So basically she is rude and pushy for procedures you don’t want, yet when she messes them up she gets defensive and blames the patient. All for the bargain price of $ 450 without so much as a single phone call from her assistant to see if I had improved.
If this sounds like a good derm, then by all means, go for it!

Dr. Mary Lupo is awesome and she gives you the available options for the problems you are having. She is all about having women feeling and looking good. Highly recommended. Great staff as well

So I’m going to bare it to you all, I’m not a huge fan of my skin. If I could replace one organ, that would be the one. If I could take it to the dry cleaner once every two weeks to get all the imperfections removed, you best believe I would.
So as a pseudo-​adult making adult decisions when it comes to doctors, finding someone to analyze my pores, moles, and that weird rash was not something I jumped into cannon-​ball style.
I had a friend suggest Dr. Holcomb who practices at the Lupo Center. The office is located conveniently near the Lakefront by Robert’s with ample parking. This area over here isn’t too busy so you’re not going to bump into tons of people you know when that big zit could be mistaken for a third eye. It doesn’t hurt either that the waiting room is dimly lit since I’m not looking to play whose mole looks funnier. The staff is extremely thorough with there pre-​emptive analysis before the doc comes in, word to the wise, just lean back and tell them everything during that first encounter so they’ll have it in their notes.
My first meeting with Dr. Holcomb, I knew she was the one, it was dermatological love at first sight. She is über down-​to-​earth, and I feel like I’m talking to one of my friends that just so happens to have an insane understanding of skin. She doesn’t just prescribe this, this, and this and send you on your way. She lets you know what each product will do, how to administer it, and gives you a nice little sheet just in case you forget everything you’ve talked about.
One instance, I had developed the strangest rash on my thigh with small blisters (sorry if you’re icked out), and she asked if I had limes with my beer? It was summer and a totally legit question, but for a second I thought she might be psychic and the real Miss Cleo behind the phone calls… She said I must’ve been wiping my hands on my legs after squeezing my lime causing a reaction on my leg from the acidity. Now I know to wash my hands after excessive lime squeezing.
She will even discuss pricing with you. I’m not rolling in the dough by any means, and while I think some of the treatments would be extremely effective, that doesn’t mean I can afford them so don’t be afraid to talk to her about your finances and what works best for you. They also have very affordable and effective products for sale at the office.
I’m one of the most self conscience people you will ever meet when it comes to my skin, and Dr. Holcomb helped me get to the point of coming into to appointments sans makeup. It’s been about 3 years now since I started with her, and we haven’t found the miracle cure, but I feel a lot better about my skin than I ever had before.

Dr lupo is I am sure a very knowledgeable about her field. She gave me Botox and fillers that looked great on me. Why only 3 stars? The wait times were insanely long both visits, like over 40 – 45 minutes. The second visit I waited almost an hour, and she came in, hardly spoke to me, did the filler injections and turned around and walked/​hurried out without saying anything. Ok I understand you are very busy probably because you triple book yourself, but I am spending hundreds of dollars and just waited an hour to see the doctor so… to make matters worse she got me in the cheek and told me that it would probably bruise, and had 2 assistants hold ice packs for a few seconds, then leave me in a room alone holding ice packs on either side of my face with the instructions to hold for 10 minutes and then I should be ok to leave. When I asked who i could go to to check, both told me they had to leave for lunch break. So. I sat alone and then left… sorry dr lupo but your over scheduling or whatever is what made you run over your employees lunch breaks not me. It was such an aggravating experience that I have no plans on using her again, even though the actual work she did turned out fine.

Never again.
I really thought I was going to the best, but was sadly disappointed. Just because someone is popular and does interviews in major magazines, doesn’t mean they know what they’re doing. I had a pretty bad experience here and will never return.
First of all, I arrived 15 – 20 minutes early for my appointment, but was seen TWO hours later. Finally I’m taken back to the examination room and Dr. Lupo walks in with two Asian Dermatologists visiting from New York and a SkinCeuticals rep. Actually, Andrea H. who reviewed her below was one of the Doctors.
I have a major problem with the way she examined me. She grabs a fist full of my hair from the top of my head and yanks my head back to get a better look. She didn’t ask me to lift my head, she just grabs my hair and yanks my head back. But that’s not the worst. Believe it or not, she didn’t know how to treat my skin! I was getting a laser procedure and she had to ask the two visiting Dermatologist what laser she should use on me. They claimed to have experience working with skin of color and recommended a certain laser. Okay.
I pay $ 225 for the consultation and wait for them to test 2 lasers on me to see which one would work. I was the only person in the waiting room, yet had to wait another hour or so to see the esthetician. She zaps me with the first laser and it BURNED ME! I was left with a huge quarter sized, gray blister. The second laser also burned me, but not as severely. This happened in February of this year and I’m still trying to fade the dark marks from the burns to this day! She wanted me to schedule the appointment before leaving, but I was ready to just go home! My appointment was at 9:00, but I didn’t leave until 2:30. Yes, I was there for five and a half hours for just a consultation. I left feeling disappointed and cheated out of my money. I called my husband in the car almost in tears and he said «I told you so». I’m always going to these «shishi poo poo» places expecting to get the best treatment only to be let down.
I was able to get my laser treatment done by a highly trained medical esthetician who specializes in skin of color and she did a wonderful job! I had 6 treatments done without any burns whatsoever and the hair is gone. It was more cost effective and I was treated like a valued client. By the way, this esthetician isn’t at Dr. Lupo’s Office.
Edited To Add: I’ve gotten several questions regarding the esthetician I went to. The aesthetician is Torri Jakes at Jakes Aesthetics. She’s the only medical esthetician that specializes in skin of color that I know of.

Every single time I call the receptionists says she’s out of town or either has an availability in 3 months. What’s the deal???

I met Dr. Lupo a few years ago, but today was the first time I visited her office. I really liked that there aren’t any mirrors in the waiting room area. This could be a reprieve for people who are having facial dermatological problems. The staff at this medical office is friendly and courteous. There is plenty of literature on procedures, and a television playing an informative healthcare channel — Dr Lupo’s commercials even come on occasionally!
Altogether, there is a plethora of information for anyone who may be curious. Because it is presented through various forms of media, knowledge is easily attained by people of any age.
I even learned about a few new things in the waiting room!
1. Vanquish. I assumed this was similar to cool sculpting because it is not surgically invasive, but it uses heat to promote fat loss in the abdominal area. Apparently Radio-​frequency is used. Half hour treatments with diet and exercise appear to be extremely effective.
2. Heliocare sun care. This I definitely need to read more about. The pamphlet shows two bikers and asks «which is more protected?» Clearly, the biker wearing the helmet is more protected, but this biker is also taking a supplement that aids in UV protection. Awesome!
I will definitely continue to visit when possible.

I have only had one visit so far with Dr. Lupo, but I can say I will definitely be back. I went to see her about rosacea and a handful of small issues and questions. She was very thorough and helpful. Staff is very professional. I am thoroughly impressed and feel that I am receiving excellent care.

I am a young female dermatologist who trusts her face only to Dr. Lupo. She is a first and foremost a physician who understands skincare and aesthetic dermatology at a scientific level. She takes the time to evaluate skin types and conditions to help patients determine their best personalized skincare plan.
It is true that any smart dermatologist can learn every fact in a book. However, Dr. Lupo is an artist. She understands artistic proportions and how to help every person achieve their ultimate beauty by using a combination of fillers, neuromodulator (aka «Botox»), resurfacing, and skincare. She is straightforward and does not sugarcoat what needs to be done to reach this goal and enhance the best features. Her honesty is refreshing.
My own consult was no different than those she gives her patients. She takes detailed photographs from every angle. She will go over the photographs with you, before and after, to determine a plan and go over results. A lot of people forget their starting point, so her photographs really illustrate how much you improve over time. This is one of the many qualities that sets Dr. Lupo apart from other dermatologists.
Dr. Lupo injected me with filler to balance my face. I was somewhat focused on my nasolabial folds (mouth parentheses lines) and flat face, but she helped me realize that it was actually the loss of volume on the outside cheeks that made things look flat. She injected me so gently that I didn’t even feel any pain — I did not receive any numbing cream, though all of her patients get cream. I assure you that I didn’t even feel anything, no numbing required. Her hands are so gentle and confident.
After I saw the results in the mirror and in my photographs, I was ecstatic. What she was able to achieve was incredible — my lines were gone, and my face was a more oval, full shape. My eyes appeared larger! The compliments rolled in. Overall I looked and felt incredible.
Beauty is a journey you and Dr. Lupo will take together. Remember, every dermatologist has the same box of paints, brushes, and canvases. However, there are only few true artists out there, and Dr. Mary Lupo is one of the best.

Dr Lupo is very kind and engaging answering any questions I had. She offers a wide range of services, and her staff is very helpful as well! I have only been for one visit, but I will be going back to see her again. I was not pushed to buy any products or extra services that I did not request. I did feel a little rushed because she is busy and difficult to get an appointment with, but I can tell it is because a lot of people want to see her!

Well-​known dermatologist in the NO Metro Area. in fact she regularly appears in multiple women’s interest magazines (Glamour, Cosmo, etc).
I used to come here since my HS days but I never saw Dr. Lupo, only her associate at that time, Dr. Sherman. When you enter her building (literally, she owns it), you go 3^rd floor and into the reception. Honestly, the only types of people you see here are upper middle-​class housewives interested in their botox fix. Anyway, the staff here are friendly and genuinely concerned (despite the doctors…)
Had an emergency rash reaction and her office was able to take me in same day — awesome! She immediately looked at my back (thanks mom for your home remedy… it burned/​hurt like heck) and prescribed a fancy concotion to slather on my back. What i didn’t like was her attitude about my finishing of Accutane («you JUST finished it? and you’re HAPPY?)…then she pushed me to do some laser stuff… uh…no thanks.
anyhoo, she knows her stuff and definitely has the credentials to back it up. her office is one of the few businesses back post-​Katrina, major props there.