Mardi Gras Rv Park & Motel

Just came back from a 6 night stay at the RV park. I read the reviews before going and was expecting hell on earth but was up for the challenge as we booked last minute and got a pretty good price compared to everything else, especially during Mardi Gras.
I don’t understand what everyone was complaining about. The manager Brett was more than helpful and very very nice! Made sure our stay was amazing and would help us out whenever we had a problem.
We got a warm welcome and a chat every time we left or got back plus tips on what to do for first-​timers in New Orleans.
I find it funny that people book a trailer park on chef menteur hwy that is half price of everything else around and expect a 6 star Dubai hotel?!?
I’m guessing the people saying that the staff was rude are selfish arrogant jerks that think the world owes them everything.
Will definitely book again next year. Some of the nicest people I’ve met and I’m from Canada.

What a dump. Filthy restroom facilities, very seedy. Agree with the reviews about the management as well

Guys be aware. Let’s review cancellation policy (3) days ahead or a one night fee is charged. So for cancellation purposes 1230pm is check-​in. I cancelled at 8am 3 days out. I was told by the manager that «it was policy». I run a business to and this place is horrible, I will dispute this and get the money back, that is no problem. But to be so inconsiderate to a customer is outrageous! Please do not stay here.
Customer Service is horrible and I can see why. By common sense there are 72 hours in a day I am cancelling 76 hours out, UH duh man refund the money and you will earn a customer for life. Be about money and your business will fail! You’re scraping by now b/​c you charge so little for your park.
Anyways thanks for tarnishing a trip to NO and totally killing a potential customer. I have the email cancellation policy and voicemails saying they are charging me. Guaranteed AMEX will reimburse b/​c they love their customers.

I usually only write reviews if they are positive however this experience was so bad I have to share so that others dont get sucked in!
YOU GET WHAT YOU PAY FOR HERE!
The rv park itself was ok nothing to write home about of course bathrooms and common areas could have been cleaner the customer service was HORRIBLE! if you dont like your job QUIT! the worst person to deal with here was Brett attitude from start to finish unhelpful and just overall angry with his life… i feel sorry for him. Not until I added an extra night to our stay did he attempt to be nice but by then I was over courtesy. the overnight jerk was no nicer sadly i couldnt get his name next time I know to book ahead in order to get a nicer campground with actual CUSTOMER SERVICE