Lighting Inc

Went in here on a Saturday afternoon to find light fixtures for a home we are remodeling.
When we came in, we were 2 of 3 total customers in the store. There were 3 guys working behind the desk. All three looked up when we walked in, but not a single one even said hello. We walked around and looked at the showroom for awhile.
Had a descent collection and some nice fixtures we were interested in. Twice employees walked by us, looked at us, and said nothing.
After about 5 — 10 minutes of looking around the store, it became pretty obvious they either didn’t want or need our business, at which point I decided to snap a few pictures of fixtures I liked so I could try to find them elsewhere.
Of course, as soon as I started taking photos, a guy — who I assume was the manager — came right up and brusquely asked, «Do you need something?»
Nope. I sure don’t. Not from y’all anyway.

We just moved to New Orleans and we’re in need of parts to refurbish a light fixture. After trying to get parts at the Big Box stores with no luck, I tried Lighting Inc. They were incredibly helpful and found a solution for the fixture. Highly recommend them.

I am renovating my kitchen, and because I know nothing about lighting, I decided it would be worth the extra cost of customer service from Lighting Inc than to try my chances at a big box store.
When I arrived at Lighting Inc, I waited for a while before someone behind the front desk to acknowledge me. The store rep who eventually approached me was personable, knowledgeable and helpful. The selection in store is good, but I had to look through the catalogues to find what I wanted.
The two-​star rating is based on the store rep’s long delay in returning my calls. I was willing to spend quite a bit of money on lighting, and after leaving two messages on two different days, I still hadn’t heard back from the rep. I eventually called the store at a time when he was near the phone and finally placed my order. Afterward, he neglected to call me when my order arrived. I had to call the store to find out my order had arrived. He then said he would call me back to let me know when the second half of my order would arrive, but not surprisingly I didn’t hear back from him and had to call again.
I feel like if I am going to pay top dollar for lighting renovations, one of the benefits should be solid customer service. If I had known anything about lighting, I would have gone to a big box store.

The selection in house isn’t huge, but they have a ton of catalogs to hunt through to find your perfect light fixture/​lamp whatever. I was a little disappointed in our sales associate. «Why yes we would love to stand at the counter for 30 minutes and flip through catalogs rather than move to a seated area.» But really it may be our fault for showing up just before closing.

My husband and I just bought a «fixer upper» (more like the money pit) but anyway, we were in need of new light fixtures as the ones in the house were still there since the Cold War. We had heard from some family members to check out Lighting Inc. You can view actual lights, lights in catalogs, fans, outside lighting and lamps. The only thing I would complain about Lighting Inc is the prices are a little high (they will give you a discount if you are repeat customer or if you are buying more than a few items) and they do not have many items in stock, they have to order them from a warehouse.

My wife and I went here to get light fixtures for our new house (we are renovating it). They have many options in their show room, but many many more can very easily be ordered. The employees are very knoledgable, and will easily be able to help you pick somethingThe prices may seem kind of high, but the best part is the 20% discount they give if you are buying more than a couple of pieces. In the end we save about $ 1000 dollars of of what the pieces retail at.