Lab

I’ve gone twice for prenatal lab work in the last few months and both times I have been in and out in no time. The woman working the front desk was very nice and they always accommodate my fainting self by letting me lie down while they take my blood. Also, there is free off street parking behind the building.

Get there early if you want to get lab work done at 8am. There was a line 10 people long at 7:55am.

THEY MESSED UP! Needed measles, mumps, and varicella titters, Got results for rubeola and mumps… WTF! The dr’s order were definitely MM and varicella!

Awful service!!! It seems only 2 employees doing everything… Check-​in, check-​out and testing. Very inefficient. Sat there for over an hour for a simple premployment drug screen that took less than a minute.

had to take an employment drug screen. took a whole 20 minutes.
parking is in the back and no one watches you take the test in case that helps anyone out. pretty laid back compared to some previous experiences.

My doctor is in the Buckman building at Touro and, for some inexplicable reason they don’t draw blood there. So, on my last visit, they sent me to LabCorp on St. Charles to have my blood work done. The location is in an old Victorian building. They do have parking in the back, but there’s no way to know that until you get there and see the sign on the door. I parked on the street and put money in the meter. Would have been nice to know that parking was available.
I went in and it was decently clean, albeit a little dingy. There was absolutely no one else in there (other than the employees.) The girl at the front desk was incredibly rude from the second I came in. She addressed with me a terrible attitude from the get go. Since I went straight from the Dr’s office, my paperwork had not arrived yet when I got there. (They sent it electronically, I did not get the physical papers to take with me.) She was snippy and just downright rude to me about it. I called the Dr’s office and they said it was on the way. So, I waited. In the time I was there 2 girls came in for drug tests. They were both given the same chilly reception I received.
I continued to wait. After almost 30 minutes she came back to the front desk to see if my paperwork had arrived and it was there. So, she calls me up and tells me that she needs a debit or credit card to cover any charges that my insurance didn’t cover. I asked her to give me an estimate of what she thought it would cost. This sent her completely over the edge. I tried to explain to her that I needed at least an idea of what to expect so I could know what card to give her. She then, very rudely, said that the card wasn’t required, that they just request one to keep on file. Uh, why not just tell me that up front? She made me feel like there was something wrong with me for asking. Isn’t it normal for a business to tell you how much a service costs before charging your card? It eventually got to the point that one of the other employees felt bad for how was I being treated and came up to relieve her and finish the process.
The girl who drew my blood was extremely nice to me as a patient and very gentle when drawing my blood, thus the 2 stars instead of just 1.
I live Uptown, my doctor is a Touro and this location is very convenient for me. However, next time I need to have blood draw I’ll ask to be sent anywhere but here. I’d drive across the lake before I went back to this place. I understand that the majority of their business is drug testing, which is a totally different kind of clientele than someone having routine blood work done. And, I realize that when that’s the nature of your business that you probably have to deal with some challenging customers. But that is not excuse for treating someone the way I got treated.

It’s hard to get super excited about a place whose business involves poking you with needles to extract your blood and then charging you a nice chunk of change to do it.
This place was very nice and clean. The gal behind the counter hung up her cell phone as soon as we walked in the door and tended to her duties; collecting the funds and then collecting our blood samples. She worked with speed and accuracy and a gentle touch.