I gave this location a single star because I got dinner here about two years ago and the service was terrible enough that I didn’t go back for that long. I went to get lunch today and my friend and I stood in line without being acknowledged for about 15 minutes. The restaurant is set up so that you stand in front of the salad prep area to order and then move down to the register to pay. An employee was there finishing a salad when we walked up. She said nothing to us and eventually walked away with the salad she made. Two other employees came to retrieve lettuce/pasta and never said a word; the cashier never even looked our way. We eventually walked out and went to Freret to get lunch instead. There are far too many great restaurants uptown — with great food, outdoor seating and pleasant waitstaff — to bother with this place.
D A.
Classificação do local: 1 New Orleans, LA
Gone totally downhill. Elderly lady in front of us in line was waiting when we walked in. 5 workers behind the counter and no greeting, no offer to take an order. We said, «hello.» And finally one of the employees came over to take the order of the lady on front of us. She spat out, «You know whatchoo want?». She was very short with the customer. Eventually another of the employees came over to take our order. That went reasonably smoothly. The first employee rang is up. Again, totally short with us. Missed my wife’s entrée order even though she repeated it 3 times. Found out at the table. The buss man said, «Go put your order in again.» 5 years ago that would have been, «Sorry. I’ll put your order in and we’ll ring you up later.» I got silverware. First 3 items were filthy. See photo. Not coming back any time soon. The manager comped our entrée, though we were not looking for that. I am concerned that the establishment gets their act together, not with getting a freebie. Still, I don’t feel that coming here is a good idea.
Wen M.
Classificação do local: 5 Madison, WI
What a lovely staff! We were greeted enthusiastically when we arrived. Food displayed looked delicious and it tasted just as great. Salads tossed right in front of you, so fresh. Definitely will return to this location.
Blunt Secret Shopper I.
Classificação do local: 3 Miami, FL
I would rate this place higher if it wasn’t for the customer service. The woman that was making my salad looked so miserable, it seemed like making my salad was killing her. We had never been there before and had to wander around clueless for a bit because no one greeted us or explained their type of service. Other than that, the food and pastries were great! It’s a place that is frequented by locals and definitely has a café vibe that does not match the location.
John D.
Classificação do local: 5 New Orleans, LA
Tomato basil soup with unlimited bread. Need I say more?! The go to move for me is half a sandwich with a soup as part of a duet but the salads, pastries, and big plate entrees are on point too. Fill out the receipt surveys for a free dessert too when you get that! While it can certainly be a healthy place if you stick to the salads, everything else is too tasty to be healthy. It’s definitely one of those places everyone convinces the self is healthy but it’s not… it is extremely tasty and wonderful, however, with a great outdoor seating area on st Charles.
David G.
Classificação do local: 5 New Orleans, LA
I love this place. Some of the best French toast I’ve ever had. The fruit on top was very fresh and and I love cream that came with the toast. And it’s such a nice place to sit outside and enjoy a meal.
Paige E.
Classificação do local: 3 New Orleans, LA
I was so excited to learn that we live so close to a Le Madeline because soup. If you haven’t tried the tomato basil then you are really missing out! Particularly if you simply want tomato basil soup and nothing else fancy. You can count on it to always be good. Aside from that, I find the layout of this store a little confusing and inconvenient. But soup. The majority of the offerings are pretty expensive, relatively speaking. But soup. On occasion I splurge and get a large salad — all of them are pretty good — but why get a salad when you can get soup?
Alice L.
Classificação do local: 5 Dixon, CA
Lunch was fantastic and although the lunch line was long it moved fast. Good was so good and the environment was nice.
Z A.
Classificação do local: 1 San Francisco, CA
Stood at the counter for ten minutes while the employees avoided us. Not sure if we were supposed to sit down, or how the ordering process even works. Decided to just leave since it seemed like they didn’t want to help. Weren’t even busy.
Andrea F.
Classificação do local: 3 New Orleans, LA
This location of La Madeleine is smaller than other locations I have been to. The parking can be an issue, as the parking lot is small. As in 6 parking spots and one handicapped spot. Other than the one handicapped spot, I believe someone in a wheelchair will have difficulty coming into the restaurant as there is a step up to come in the main entrance. The restaurant is very neat and clean, the staff isn’t the friendliest at this location. The tables do seem to be cleaned faster, but they might have more of a focus on them as there are fewer tables, and they might want more customers to come in and eat. You come in, go through the line as if you were in a cafeteria and order from the counter. There is also a menu if you want something that is not on the prepared line. I had the quiche Lorraine and a cup of fruit. Everything was the appropriate temperature. The service is quick, the food up to standard and I will be back!
Dylan K.
Classificação do local: 3 Peoria, AZ
I was unimpressed. I had a Benedict around lunch time and either the sauce or the ham was so dang salty I had trouble finishing it. I’m sure the baked goods are on point, but as far as breakfast/brunch goes I’m not the biggest fan.
Haley H.
Classificação do local: 4 New Orleans, LA
I really like LaMadeline but I want to warn you guys that the Chicken Parisian has 1,010CALORIES!!! That’s almost a full days worth of calories. Insane! I ordered it before knowing the calorie count but it was good but not 1,010 calories good!
Grace H.
Classificação do local: 4 Evanston, IL
such a cute place! It’s a nice stop/sit-in for a sandwich, soup, or coffee. They also have delicious looking baked goods, that I have yet to try. I really enjoyed the service, the free bread, and the roasted vegetable sandwich. The sides are large and filling.
Jess C.
Classificação do local: 5 Gretna, LA
So good! My boyfriend knows how into trying new places I am and even though he is not big on my explorations(he has lived in NOLA all his life I on the other hand have only been here every other weekend for 6 months)… He brought me here today and boy was that a home run! I tried 6 items for $ 9.99. I LOVE places that have specials like this so I can try all kinds of different things without breaking the bank! I loved all 6 of them but the chocolate cake/pudding thing was omg delish! I look forward to trying out 6 more next time! Oh and the cookies were really really great also! Oatmeal raisin was my fav cookie.
Camille P.
Classificação do local: 4 New Orleans, LA
Always a great breakfast or lunch. And i will definitely parade those treats around. They’re absolutely delicious and small so you forget that you’ve had 5 lol. Sick to the French dishes and salads and you’re guaranteed to be satisfied. The salads are large and very flavorful!
Cynthia C.
Classificação do local: 4 New Orleans, LA
All of the soups are very good: potato topped with cheese and real bacon, French onion topped with a croûton and Gruyère, cream of mushroom, and the star, tomato basil. Salads are good(Caesar, strawberry) and made fresh in front of you. I’d avoid the pre-made quiche and croque Monsieur as they sit under a heat lamp most of the day and aren’t worth their decadence in calories. Sandwiches are good too. I love their blackberry jam which is free with the free bread they offer. Lunch here can be pricey, but if you are trying to keep your bill low, I recommend a bowl of soup and lots of free bread and jam. Coffee and breakfast are good here too. The pastries always look beautiful but I usually just have the bread and jam instead… and it’s free.
Guillermo R.
Classificação do local: 2 St Anthony, New Orleans, LA
Worst quiche Loraine I’ve ever had. How can it possible be so bad? Well, seems it was baked 12 hours earlier; that’s how fresh it tasted. The two stars are for the not-so-bad coffee.
Eric R.
Classificação do local: 4 Akron, OH
Nice roasted pear & prosciutto salad & wonderful salmon/dill entrée. Good to get off the streetcar & enjoy the laid back dining room. Service staff was excellent. We found a treat in the restroom — recorded French language lessons playing. What fun!
Jeremy H.
Classificação do local: 4 Gretna, LA
They recently changed the menu and added/subtracted some sandwiches. They still have some of the best tomato soup and fresh salads. I suggest eating healthy because they do it well. all of the baked goods look amazing but I get in people’s way in the cafeteria style line. That thing always confuses me and, hey, free bread and jam anyway!
Morgan F.
Classificação do local: 4 New Orleans, LA
I know someone is totally going to call me out on this, but I love love love Le Madeleine’s Chicken Caesar Salad and, short of someone making the dressing fresh in front of me, it’s the best I’ve ever had. I am also head over heels for their potato soup with cheese and bacon. And it’s not fake old bacon bits, it’s real bacon. I use the complimentary bread and basically eat the entire thing by bread dip instead of with a spoon. This La Madeleine is small and parking can be a little bit of a stink, but I don’t mind coming here by myself to enjoy lunch. I also do to-go often from here, though the salad isn’t a quarter as good as when they make it in the restaurant. I’ve considered buying the dressing to take home, but again, I fear it will lose it’s Caesar dressing luster if I try to recreate what I love so much. The staff is always pretty sweet too, even when I order take out 10 minutes before they close. ;)