Jeanfreau Susan G MD

Dr Jeanfreau was rude and almost insulting when I asked any questions. I saw her 3 times adn all were pretty bad. Once, she was doing a procedure (cryotherapy) and did not have her equipment properly set up so she stopped repeatedly and jerked things around — while the instrument was (painfully) inside me. I may have believed that her equipment was the problem and not her if she hadn’t treated me so poorly. Once, she gave me antibiotics for an infection that didn’t exist. She said it just something vaginal that people get from «New Orleans water.» I know this sounds unbelievable — it was unbelievable to the next gyno I saw — but seriously the appt with Dr Jeanfreau was the worst gyno experience ever.

Dr Jeanfreau is not down to earth or warm– really quite cold actually. She did have good exam techniques, she is experienced, but has horrible bed side manner. Not friendly at all! We just moved here, where is that southern charm I’ve heard about!!!
I needed answers for my concerns etc. she really did not help me, she kept making me feel as if I was inconveniencing her. I went there nervous about my issues– & left with no piece of mind and feeling the same–
Not to mention this office cancelled on me two days prior with a 20 min notice– as I arrived they pretty much cxld. I needed to get a doctors opinion about things– she wanted nothing to do with me. I was just a number & she was completely numb & on auto pilot. I’m not returning there. I would advise in a city this size– find a different Obgyn, there are plenty of fish in the sea. If I could give no star, I would but one star submits this…-:-(

if I could give her less then one star I would. I do not want to go into details, but let’s just say she treated me for the same thing multiple times, never cured my infection. it cost me a ton in lab work. I wrote her a letter explaining my disappointment and never got a response. She had been my gyno since I was in highschool. Her bedside manner use to be great, but now she just seems like she is too busy to really care. she clearly didn’t need me as a patient. I have no regrets leaving her, but have yet to find a good gyno to replace her. I think I am too afraid to get the same rushed terrible service I received with Dr. Jeanfreau. I wish she would just retire.

Single handily the worst experience I ever had at a doctor’s office.
As a new patient, I arrive early for my appointment, 8:45am when my appointment is at 9:00am. I figure I have to fill out paperwork and such and since I took time off of work to go to this appointment, I needed to maximize my time. I fill out the paperwork and wait. And wait and wait. When I look at my cell and realize it’s now 9:21 I start to rise to go ask what the hold up is. It’s a good thing I did because they called my name at that very moment. Convenient.
A nurse brings me back and weighs me. She informs me that Dr. Jeanfreau is running a bit late because of surgery. No problem I think. I undress in the room and sit and wait a bit more. And wait. And wait. After 10 minutes I start looking for my clothes so I can go outside and ask, again, what the hold up is. At that moment the nurse comes in and tells me Dr. Jeanfreau is in surgery and won’t be available until 10:30am and I’m welcome to sit and wait.
I bite back the urge to yell «YOU COULDN’T TELL ME THIS WHEN I WALKED IN AT 8:45am!!!» and instead say «Absolutely not.» I dress and start to walk out when the nurse tells me I can reschedule. I say, «If Dr. Jeanfreau is this disorganized than I don’t want her as a doctor.» She says, «It’s not her fault she’s in surgery.» To which I respond, «You’re right. It’s your fault for making we wait nearly 45 minutes before telling me. Unnaceptable.»
It may not be Dr. Jeanfreau’s fault, but her staff is unorganized and unprofessional. I should have known the moment they knew. I took time off of work, missing pay and now have to make another appointment (clearly with a different doctor) and again miss work. I am beyond irate and the time I wasted here and the clear lack of respect, common decency, and organizational skills that Dr. Jeanfreau’s has.