Hotel St Marie

Stayed here three days, part of an eleven day roadtrip.
This hotel has ups and downs. The ups include a super friendly valet, probably the nicest staff member I interacted with, great location (close to Bourbon but not on Bourbon), good sized room and bathroom, and was overall a very pretty well kept hotel in terms of cleanliness and design.
The downs, the courtyard area (which is SO pretty and has so much potential) was extremely dirty. I don’t know who is in charge of cleaning it (maybe the staff doesn’t even know?) but there were always dishes on the tables after guests had finished dining, not to mention the massive amounts of cigarette butts surrounding the pool. These weren’t new butts either, some of them looked like they’ve been there for days or weeks.
There is only one elevator, and while I understand it’s an old hotel, this is pretty annoying. Our room had a funky smell to it. Parking is a steep $ 34 a day, which is probably not out of line with the area, but is still extremely expensive. The hotel stay itself was fairly priced, but once you add in the parking, it becomes a whole other price tag to stay here. Also the wifi was terrible.
Overall I probably won’t be back because I feel like once you’ve done Bourbon you don’t need to come back, but even if I was doing another trip in Nola I would find a different hotel.

What a find this hotel is! I usually stay at Marriott or similar but decided to be adventurous! This hotel is wonderfully located. Rooms are nicely appointed, clean and with the usual amenities: hair dryer, coffee pot, iron… Parking is valet only but is the hotel’s private garage. Attendant was very personable. I love the older hotels for the charm and the nostalgia! I would stay here again For Sure!
Also, great beer bar off the beaten path 1 block east to St. Peter’s and 2 blocks North to Rampart: Black Penny. Clean potty to boot!

Good morning. I have sent a few emails and made a few calls to The Hotel St. Marie. I have gotten no final response, my question has been ignored, and I have dealt with the rudest staff.
I travel frequently. We stay in New Orleans a lot. This was to be the first time staying with your chain. Needless to say it will be the only time we apparently donate our money to your franchise.
I made a reservation for in April. There was a family emergency that came up. I called a week in advance. I was treated like a college kid on spring break when I called the hotel. My father had just had hospice called in so I did not and do not appreciate this.
The lady I spoke with assured me a call back. I waited and didnt get one. It took 2 emails to get a written response stating it would be luck of the dice if I got a refund or could be credited for a future trip. So I waited until the 4 days we were suppose to be there passed and sent a follow up email. Then waited another week and inquired again. I have still not gotten a response. It had now been 6 weeks.
I would like to say Im shocked by this. However, Im not. This experience has been awful. I understand your a big hotel in a tourist town, but I would think you would value all customers. Especially, corporate customers that would frequent your hotel multiple times in a year. Also, what kind of business does not have compassion for someone losing their father and wipes $ 1100.00 out with no response to their customer?
Im sure this email will fall on deaf ears as my others did and my phone calls. I will be sure to add a review for this fine establishment to let everyone know about the quaint southern hospitality and charm it possesses. After reading other reviews I am not at all surprised Im being looked at like a business transaction and not a person. Im sure this will get a textbook response. Anyone with any sense will not pay ahead or book with them. Im not even asking for a refund, I would have been content with a future stay.

My sister and I had a great time! The staff was very friendly and accommodating. Cute little courtyard with a pool. Great if you want to stay near Bourbon St. It’s not noisy and you can’t hear the partying going on. But what I think made our stay was the extremely friendly staff, everyone from the front desk, to housekeeping and room service. It’s not cheap but definitely ideal for party goers.

We loved our stay at Hotel St. Marie. It is central to anything in the French Quarter. The staff are friendly and the accommodations are dated but clean. The courtyard was one of my favorite features and we loved our balcony. It was so quiet, you’d never know Bourbon was a block away. We stayed here in March for spring break. Kid-​friendly for our pre-​teen son the weekend before Easter (and after the Mardi Gras madness). We would recommend this to anyone looking for a reasonably priced hotel in the French Quarter. If you are expecting a 5-​star hotel, you’ll be disappointed. But if you want a clean and friendly ¾ star hotel– this is your place.

Hotel was BEAUTIFUL. Staff was extremely helpful and welcoming. Upgraded to balcony street view which was great. Rooms were spacious and beds were extremely comfortable. Definitely will stay here the next time I’m in NOLA

***update***
I’m upgrading to two stars. I think my room had not been used in a while, thus the stale odor.
The A/​C went from burning up to freezing. There was no in between. Overall, you can find a much better hotel for the price.
There were several long black hairs in the bathroom that were there when I arrived, and when I left, which makes me question how well the rooms are cleaned. I’ve read previous comments about the lack of cleanliness, and I agree.
Location is the only benefit of this hotel.
I’ve stayed here years before… NOT THE SAME!
My AC is set at 40° and it is hot in my room. My room also smells stale and not fresh.
I requested a street balcony, but was given a courtyard balcony, where anyone walking down the hallway can see me on the balcony.
This is not the place I remember. Is convenient to Bourbon, But that is the only plus I see so far.
Valet is $ 38, per night, in addition to the room.

We’ve stayed here twice. 5 years ago it was worth 5 stars, we recommended it to everyone.
This visit, 2 – 3 stars at best. I specifically requested a room in the annex over the phone, it was available, but the agent booked the wrong room. Somehow my reservation was split into two, locking us out one day.
The staff was nice, location is good, and the room was clean-​ish: there was a used sex toy under the dresser from a previous occupant. gross!
The hotel no longer offers a free breakfast anymore, no mini-​fridge, and applied an extra $ 115 for parking on my card, that was not mentioned at booking or at the hotel.
On the last night we stayed, our room’s rate doubled due to the french quarter fest, which with the lack of amenities this place is not worth that by any means.

This hotel was built in the 70’s and the dated fixtures show it so if you want to stay in a brand new resort hotel, keep looking. That being said, the location is ridiculously good. You can walk from the hotel’s beautiful, quiet, secluded courtyard to full on Bourbon Street madness in less than five minutes. Our room was clean, the staff was great and the place felt like home. For the price, I don’t think you’d find a better deal in the French Quarter. We’ll definitely be back!

We had a great time and a great stay at The Hotel St. Marie!
After many weeks of researching hotels in The French Quarter, we decided on The Hotel St. Marie because of the location (steps from Bourbon Street) and how quintessentially New Orleans it looked with the courtyard and the balcony’s!
We requested a room with a street view balcony and boy were we NOT disappointed! I think we had the biggest balcony in the place, it was so amazing! The room was pretty and spacious, we had a separate area for the sink and a nice sized TV.
Just downstairs is a bar, a restaurant and a café. We ordered room service one morning and the bacon was delicious!!!
I will absolutely book the Hotel St. Marie the next time I am in New Orleans and will be requesting room 215 if available.
Thanks for making our stay so great!

We’re so happy we ignored all the bad reviews on Unilocal about this hotel! I will break it down as simple as possible as to why I gave them 5 stars.
Location: A block away from Bourbon St. So if you don’t want to hear the noise, avoid the rooms on Toulouse. Get one that faces the garden/​pool area or Dauphine. Like most places in FQ, this hotel is within walking distance from a lot of great restaurants and tourist spots. There’s also a restaurant (Vacherie) located below which serves great breakfast. I heard their bartender there makes awesome drinks. We didn’t get a chance to get a drink there which we will on our next stay.
Our room: Very clean. Our beds were extremely comfortable! We opted for a street facing room. We barely heard much of the noise & crowd from Bourbon. It’s great for people watching during the day or night.
Hotel staff: All their staff are genuinely friendly! We stayed here for 5 nights so we saw a handful of them and all of them greeted us with a smile whether we were just coming back or heading out. Our next door neighbor had an «accident» outside of their room which leaked into ours and the early morning staff were extremely prompt on taking care of the problem.
Bottom line is, I cannot wait until my next trip to New Orleans. We will definitely be staying at Hotel St. Marie again!

Reasonable price. Beautiful, old-​fashioned décor. Quaint and charming. The staff is very nice and helpful. The bartender is the best in the French Quarter. Love this place!

The Hotel itself is fine. But, we had booked balcony rooms, and when booking requested street balcony, not courtyard, and were told it was noted and reserved, but to check the week we were arriving and to make sure. We had booked two rooms, because the other couple we were traveling with had never been to NOLA and we were so excited to have people-​watching and balcony-​lounging fun.
As told, I called the week before and had a lengthy conversation with reservations and they said they had us booked in two street balcony rooms beside each other.
When we checked in they said our rooms weren’t ready and said these notes weren’t in the account. I asked if they would honor what I had in verbal and email commitments and they said «No Problem!»
When our rooms were finally ready, they called and when I said thank you for getting us the rooms we had booked, they said, «Oh, those aren’t available. You have courtyard rooms».
It’s still pretty and convenient. We just feel like we were totally placated and then played. Multiple times.
Also, while waiting for the elevator in the lobby, a mouse ran between us and the kitchen.
And the doors slam loudly, and apparently it’s okay if people go skinny dipping loudly at 4am. In the Courtyard.
Several rooms have smoking and or the room smells like smoke.
The pool is inexplicably closed at weird hours.
When our room wouldn’t make heat and was at 51 degrees, it took 34 minutes for them to bring us blankets at 4am, after two phone calls. And they’re so thin. It’s basically like we’re
The hotel gets a MEH. Great location, but the rest stinks. We’ll be going back to the Cornstalk for all of our NOLA trips. We shouldn’t have strayed.

We stayed (sadly) only one night at Hotel St. Marie.
Due to street construction it was a bit of a challenge to get to the hotel but we made it.
Our first impression as we rolled up to the hotel, WE ARE STAYING IN THE FRENCH QUARTER! We could not believe our luck in finding such a reasonably priced hotel within blocks of all the NOLA happenings.
The valet staff were friendly and accommodating. We arrived right at check-​in time, checked the car in then checked in at the hotel desk. The desk person greeted us with a big smile and a pleasant surprise, she upgraded our room! She handed us our room cards and off we went to room 219. We walked into our room and were shocked by the size of it! It is LARGE! Two double beds, desk, couple of comfy chairs, small table and a chest of drawers with the tv on top. The bathroom was spotless and the toiletries were good quality.
We opened our door to the balcony. .. now this is THE perfect historic French Quarter. Unsure where they were or who was singing but the smooth jazz music made the balcony even more special. Despite the balcony hovering over Toulouse, the traffic did not infringe in our peace. There is a small grocery and deli across the street from the hotel. Comfortable walking distance to all things Nawlins.
After marveling at our luck, we traipsed down to the hotel bar for happy hour. $ 5 drinks and appetizers, gater sausage, sliders and a few glasses of dangerously delicious, icy Rum Punch. The bar is comfortable and the décor is beautiful. Bar staff were quick with service and have great personalities.
Check out was a cinch. They allowed us to load the luggage into the car and have a few more hours to wander the Quarter. After we had breakfast at Café du Monde, picked up a few muffelattas at Central Grocery and imbibed in a Hand Grenade (New Orleans most powerful drink), we walked back to the hotel to pick up the car. Valet brought our car around and off we went with a perfect Big Easy visit and few good pictures!
A HUGE Okie Thank You to the staff of Hotel St. Marie!

Quaint, quiet, historical, great location.
Located one block from the infamous Bourbon street. Walking or stumbling distance to whatever debauchery you have planned in the Quarter. The Hotel Saint Marie is a great place to stay. The Staff are awesome, friendly and knowledgeable about all the ins and out of NOLA.
Rooms are reasonable. We came a week before Mardi Gras so we had a great rate. Size of the room was rather spacious. Had separate areas for the closet, sink area and bathroom. Bathroom complete with a bidet (Never used one before. But when in Rome…). Our room was located on the fourth floor. Overlooking Toulouse street. Perfect views.
My one complaint are the doors to the rooms. They are very noisy in the fact that they don’t have some sort of dampener. So if you don’t shut your door slowly and close it yourself It slams rather loudly. Our fellow guests had no qualms of letting their doors slam shut. Quite bothersome. Hence 4 stars.
The restaurant in the hotel, Vascherie, is nice. Small but the bartenders are really cool. Try the gator sausage and jambalaya.
In all. Hotel Saint Marie is a great place to stay if you just want to walk the Quarter.

This is a very old hotel, but don’t let the reviews confuse you. It is not dirty. We loved staying here. You cannot beat the location. We started every New Orleans adventure with happy hour at the bar. We will most definitely stay here again.

I absolutely love «my» hotel. Housekeeping, however, ignores or can’t comprehend «do not disturb.» as evidenced by the bags under my eyes, as the housekeeping staff kept banging on my door like the K.G.B.@ 8:00.
I called the front desk and asked them if the door sign reading «Do not disturb» was simply another unread gift from The Gideons.
Great and wonderful hotel. Best in the city. But there are idiots at the helm in house keeping. Seriously.

Beautiful rooms, great service.
Clean, nice beds, valet parking.
Right in the French Quarter
They were able to accommodate us by getting us checked in at noon. That was a huge help.
We’re in a balcony suite.

I would’ve given less, honestly, had the concierge guy not upgraded us and given us a bottle of champagne. But this experience was not great.
First, get ready to have your share of bros, party girls (and families…) and sloppy drunks. You’re close enough to Bourbon street where these guests FLOCK here.
There’s a pool here. But god, I wouldn’t swim in it. There are beer cans everywhere, and we even found a pair of underwear in the plant pot next to the pool (and it STAYED there throughout our visit)
I’ll first start by saying I think the problems this hotel has is from UNDER STAFFING. WHOEVER IS IN CHARGE: HIRE MORE COMPETENT INDIVIDUALS. This would save you so many 2 star, 3 star reviews.
**OUR ROOM EXPERIENCE**
We started with staying on the second floor in a room with a street balcony. Everything seemed great! Room was small, but who cares? We weren’t there to chill in the room. And the balcony was great to just chill at and people watch…
And then we realized, the toilet kept making this «water trickling» sound. Like someone had flushed and it never stopped. And then after using the bathroom, we realized… the toilet didn’t work.
We ended up calling the front desk (Travis) asking someone to check it out for us, and were told someone was coming to look at it. 10 min later…30 min later…45 min later… no one. We called again, they said they hadn’t forgotten us (oh good) and they were still sending someone. Cool. At this point, we were going to leave the room, so we just told them to come while we were gone.
Fast forward to 10:30−11pm (4 hours later) when we get back… and the toilet doesn’t work and no one has come to fix it.
We called again. Travis sent someone up for us, who looked at the toilet and said «it’s just old pipping».and left. So. Didn’t do anything.
We call down, a little exhausted by this, and asked to move rooms. But they were fully booked. Travis himself ended up coming up himself and attempted to fix the toilet. We told him the repair guy said it was old pipping and nothing could be done. To which he tells us: «Oh that’s not the maintenance man, he’s just a guy»…THEN WHY DID YOU SEND HIM UP? But we kept our cool, and tried to keep things light.
While fixing, however, the toilet burst.
Exploded a little bit. On the floor, in my toiletries bag. Not clean water.
Travis used our towels (and brought clean ones later) to op up the water… but. We were still like, wait toilet water just sprayed throughout this bathroom… haha
So he made the toilet better… but still not reliably functioning. He promised to get us champagne… to which we were kind of like, «cool…we really just want to be able to use a toilet…» haha
FAST FORWARD NEXT DAY: toilet stops barely functioning, and just straight up doesn’t work.
We finally ask to change rooms.
The front desk (different guy, older man with a strong southern accent) says we can move to the suite downstairs. LOVELY. FINALLY. WORKING TOILET.
He comes up to look at the toilet while we’re packing to go down to our suite, and he says the toilet is an easy fix… which was really frustrating to hear, seeing as we had two different people not fix it. Why an actual toilet guy/​plumber was never called is beyond me. Because I’m sure this wasn’t the first day this was happening.
But we move. And our room is awesome. We sleep very well (unlike the first night, where ambulances, screaming women, and the toilet kept us awake) and had champagne delivered to our room, which was very nice.
But it would’ve been so easy to give us a good experience. I don’t understand.
Overall…I can’t say I’ll be back or that I’d recommend this place to friends/​family looking to stay in New Orleans French Quarter. If you HAVE to stay here: DON’T GET A STREET BALCONY ROOM, and pray you don’t have any problems.

This place is in a really cool location, and especially nice since we had a balcony room. I believe this hotel also only offers rooms with 2 double beds. Be careful when booking online through a third party though, since a «balcony room» can mean a balcony facing the courtyard (boring) or the really awesome street balconies. Luckily they were able to change our reservation so we had a street balcony, but only the first 2 of 3 nights.
This place is old, I get that, but it is a bit gross/​in disrepair. Sheets/​pillows with vomit were thrown right outside the door of our room (not sure if this was done by housekeeping or by another hotel patron) which was absolutely disgusting!!! The 2^nd morning, our shower’s faucet would not go past the cold setting and so we took cold showers. The night we changed rooms we ensured the hot water was working, only to wake up to the same issue with the shower faucet the next morning. Our showers that day were lukewarm. The front desk attendant was not apologetic beyond a quick «sorry» for each of these occurrences.