Domino’s Pizza

It’s a chain, so the pizza is pretty mediocre. That much is expected. But sometimes you want something quick and hot for the family. The problem is that this location is not quick at all. It’s achingly slow. I’ve ordered from this location three times, each time hoping the service would be a bit better. Well, the joke is definitely on me because the service has been consistently horrible. Expect at least a 90 minute wait for your pizza and a phone hold time of at least fifteen minutes.
Skip the frustration. Order from ANYWHERE else. This location just isn’t worth the hassle.

Horrible customer service. Haven’t yet got the food. Late as of 10 minutes ago. And they said it would be 15 – 20 minutes longer.

My friend ordered a pizza at 6:51pm, as of 9 pm no pizza, she was on hold for 40 minutes! We drove to the store, phone was ringing the whole time we were there. Not once did an employee pick it up. They told us that one pizza was here and the other was out on delivery, total lie. They said they’ll make her a new pizza and give her a voucher. We are still here, been here for 40 mins waiting.

Cold food and the worst customer service I’ve ever experienced! Save your money or go somewhere else!!! Not worth the trouble!!!

This location is awful! We ordered a few pizzas online for a party we were having and we’re watching the tracker online. The wait time was 30 – 45 minutes, so after an hour of waiting, with the tracker saying the pizza was out for delivery, I called to see where our food was. The woman who answered was completely rude and ignorant. After about five minutes of back and forth, repeating the same information over and over agin, and several «hold ups», she said there was no record of our order, so I asked to speak to the manager and after being on hold for another few minutes, she came back on and told me «he busy». I said I’d wait and I was put on hold, yet again before being hung up on. As I was calling back, our pizza arrived and it was cold as well as wrong. I called again and was finally able to speak to the «manager» who was just as stupid and rude as his workers. He made no attempt to offer us compensation or coupons. We never even got an apology. How these people can be so incompetent, yet still in business is beyond me! Do yourself a favor and order from somewhere else.

Do not order from them. Online orders have been over 30 minutes late, pizzas have been cold, sauces are always incorrect, breadbites/​sticks are stale, service on the phone takes 45 minutes and is rude and condescending. It might be a speach impediment issue, but I have to order online to communicate.

We ordered online and were able to watch our pizza being made. We were told it would be 48 – 58 minutes until delivery. After 45 minutes we checked the website and the pizza wasn’t even out for delivery yet. After waiting another 15 minutes, we attempted to call the store for 20 minutes with no answer. Finally, we decided to drive to the store to pick the pizza up ourselves (now 1.5 hours since we ordered).
Upon arriving at the store, we were told multiple times that our order was never placed, that they had no pizza for us, etc., despite us giving providing our order number and showing them our order online which stated that the pizza was still waiting to go out for delivery. Finally, after telling them multiple times what name our order was under, someone found our food, which had been sitting under the heat lamps for over 30 minutes. They then proceeded to try and charge us the full price, including the delivery charge. We refused to pay the delivery fee since we had to pick it up ourselves, not to mention the extreme lateness of getting our order.
They made no attempt to reconcile their error. The final straw was that they also did not give us a drink we had ordered but ultimately paid for.
We will never order from this store again since they not only seem to have no interest in good customer service, but they have no desire to repair the damage they’ve done with their shody service. Thumbs down.

When we first moved in to the area our orders were always spot on & cooked to perfection. Lately it seems the orders are not being quality checked, we keep receiving over cooked & under seasoned parmesan bites, the last order a couple of days ago one order was burned to the point it was inedible & the other was perfect, how in the world does that happen & how is it allowed to go out the door this way? Unfortunately, they’re the only game in town on this side of the river so we continue to use them.

This is a chain pizza place. You know that, in theory, you will get the same taste and same service no matter where you go with this chain. Surprisingly, this place is a tad bit different.
I don’t know if it is because they are in a depressed economy city, within a depressed economy neighboorhood, but this place has plenty of deals that are not part of national promotions. These guys have deals on single pizzas, as well as multiple order of pizzas. One thing that I really like about this place is that they will make sure that you are happy with your food, with very few questions asked.
Just fyi, if you are doing a carry out order, which they actually have seperate deals for carry out orders, make sure to ask if no one picked up there order. You can actually get deals on those items as well! It seems as though this Domino’s wants to ensure it stays in business! They don’t seem to ever stop running national promotions here!