Chateau Coffee Cafe

This place simply is not good. Smells weird inside, pastries are always stale, & the management is beyond rude. Food is below average.

I’ve been here many times and usually get their iced coffee. Their cappuccino is not so good. I’ve never had their food. I will have to try it sometime and update my review. The customer service is just okay. I got one really nice barista once though and gave her a four dollar tip she was so sweet!

Coffee/​hot beverages are served in styrofoam cups. I did see some people with regular mugs but the styrofoam wasn’t just for take out. Limited menu for vegans. They serve Gardenburgers but they contain animal products. Seemed like the older crowd liked this place.

Mocha was so weak, it tasted like chocolate milk. Asked for an extra shot and received a shitton of chocolate syrup in my cup rather than espresso. Definitely no baristas here, definitely not coming back!

I had an appointment in the adjacent building, and I used to come here when I was younger so I thought I would give it a shot. As soon as my order was taken by a very abrupt and not so pleasant female, I was instantaneously regretting my decision. Why didn’t I just go to Robert’s and get a lunchable? She repeatedly shoved my doberge petit four and water at me at before I had even signed my credit card receipt. What the hell is your problem, lady? I wasn’t rude to you. Whatever, my sandwich will be good. I’ll just cure it with my chocolate doberge and move on.
When I sat down I checked in on Unilocal and noticed that even ELITES had given this location one and two star reviews. Uh oh.
All in all, my food was good. Delicious doberge square and pretty tasty sandwich. I can’t fathom why I wasn’t allowed silverware, but after I checked at the station where I had retrieved a straw and napkins I resolved myself to eating my sopping wet chicken sandwich without cutting it in half. As I ate, pieces of chicken fell out. It sure would’ve been nice to have a fork at that point! Alas, I am just a lowly consumer not worthy of eating utensils. :(. Shame upon my family! :’(
I should’ve just gotten something small at the grocery. I won’t be back.

Has to be the worst service ever. After giving this location another shot, and another shot, and going back again one last time… I will never step foot in here again.
On one occasion we waited for almost 30 minutes for a turkey sandwich and chicken club sandwich, and THEN they came out to tell us they still needed to defrost the chicken and would I like to order something else (AND pay the difference of the two different sandwiches). On another occasion, we called it in and were told it would be 20 minutes over the phone, but when I got there, I had to wait an additional 40 minutes for yet again, a turkey sandwich and a club sandwich. I have to say I am finally done with the this location.
I’ve dined at the Kenner location for most of my life, and this would NEVER happen.

When I ordered my burgers for dinner I was asked how I liked my burger cooked. I replied with «medium-​rare». The cashier replied by making a face and actually saying «ewwww, are you sure about that? I don’t think that’s a good idea.»
I honestly don’t think this is the best way to instill confidence in your customers. My gut instinct told me to run, however, I was hungry and in a hurry.
It took 40 minutes to get our food (not exaggerating) we had the order ticket and checked the time.
Fries were luke warm and both burgers were very well done and dry. I wanted to ask for them to cook another one but I didn’t have another 40 minutes to wait and I honestly didn’t get the feeling that they cared.
I’ll be back for iced coffee but never to eat again.

I love this place! I have been coming here for coffee, breakfast, lunch and to study since I was in high school. For the most part, the people are very friendly. The food is good– I especially like the breakfast sandwiches, the soups, the burger, the chicken sandwich, the club and the chicken tenders. Their burger specials are often really great and creative. The iced tea and frozen coffee are delicious! It’s a cute atmosphere with a few quieter tables upstairs and a few outside as well. A great place to grab a bite or a coffee!

Came in with my fiancé for a drink and a snack. I ordered a frozen white chocolate almond shiver drink, and it was so good! My fiancé got an iced tea, which she also enjoyed. We shared a spinach and artichoke dip with tortilla chips. It was served hot and bubbly, with melted cheese and big chunks of artichoke. It was quite tasty! The place is cute and was pretty steadily busy the entire time we were there.

This place is so convenient I go back a lot. But each time, I am disappointed. Their pastries are stale, coffee is subpar and other breakfast dishes are okay at best. I guess I have to throw in the towel!

Coffee good. Friendly staff. Breakfast burrito/​taco is awesome. Avoid the waffles and pancakes. They are precooked, prepackaged and warmed up, not fresh.

It has been awhile since I have come, so I decided to drop in this morning on a whim before work. I am glad that I did.
Raspberry italian soda was very refreshing. The french toast was hot and delicious. The fruit was fresh and also delicious.
The café is clean and neat. The staff is friendly, even when they are busy. Some of the other patrons were dressed casually, where others were dressed as if they were going some place fabulous after. I will be back soon!

Came here o a bicycle stop that wasn’t the best stop we ever made. The coffee here is just ok and the cooked food from the kitchen looks better but the baked goods leave you in disbelief for a coffee shop. They have a huge following from the neighborhood and a very good name behind them but the quality on this day was not good.

I don’t go here that often even though i live 5 minutes away. But when i do go, i get the chiver every time. It is very good! The place is pretty nice. I haven’t gotten any food, but i have tried the mozzarella sticks that a friend got one time, which were pretty good. Its not a place I would go with my friends because it doesn’t have that coffee shop feel that starbucks or other coffee shops have. It does have a lot of seating which is nice but i don’t usually sit down there. The prices are not that bad… similar to other coffee shops maybe even cheaper.

One of my favorite places to get breakfast.
Plus-​Extremely friendly staff. The food is good and they cater to special dietary needs. The espresso drinks are terrific and are consistent every time.
The service has always been fast, even if the café is busy.
Minus-​I cannot think of any so 5 stars!

People don’t come here for Coffee… So take that out of the name… It’s a Café
Had a BLT… Terrible… I paid money for that?! Hard like a rock
Recommendations: decrease the size
of you menu selection items… Focus on 10 items only & get real good with those
The gentlemen behind the counter were pleasant, wouldn’t called them baristas but nice & helpful.
Wifi was good: 2mb average
Couple outlets throughout the room

Nice place to grab a quick lunch if you’re in the area. They have a menu with a variety of sandwiches and other light lunch fare as well as esperesso and brewed coffee. They also have daily specials chalked up on the board. Everything is reasonably priced too with most of the menu items being under 10 bucks. Excellent local alternative to some of the bigger chains like Panera that have been making their way into town.
Order at the counter and the food comes to your table; you’re on your own for napkins and silverware.
Parking situation isn’t bad at all, they’re in a complex with a grocery store so you shouldn’t have any trouble there. My only real complaint is the music was a bit too loud.

Average to below average. The sweets in the case don’t always look fresh. The chicken sausage gumbo is pretty good, when they have it. The artichoke soup is TERRIBLE. I definitely don’t recommend it, if it happens to be the soup du jour. It tastes like canned artichokes in hot water with a yellow film of melted butter floating on top. Yuck.
The grilled cheese is a smashed triple decker with way too much cheese. I wouldn’t order it again. Their side choices are regular Zapp’s chips or french fries. I do like that they have unsweetened flavored iced teas and they will gladly give you a refill in a to go cup. Personally, I don’t care for the plastic numbers you have to carry to your table. They are pretty slow in bringing your food out (in my opinion). The egg salad has a weird after taste. I’m just not a fan of this place. I tried visiting 5+ times. Perhaps I would be If the quality of food was better.

Not really impressed. The bakery items are spares and the muffins look so awful I wont try it. The top is completely flat… cant imagine its light and fluffy at all.
The bacon in the omelet was way overcooked, almost burnt. it wasn’t mixed in the egg or cheese at all. Just a layer of hard burnt bacon crumbs in the middle.
I would suggest Nola Beans right down the street over this place.

One of my favorite places to grab lunch is definitely Château. It’s quick and quality food. Great place for a small meeting over some lunch on Robert E. Lee. From the Cali Melt to Shrimp poboys you can’t go wrong with any selection. If you need a little sweet, there are huge yummy cake slices that could possibly last you for a couple days. If you are ever in the West End area, don’t hesitate to stop in.
For some reason their sandwiches always make me want to do my happy food dance.