Certi Tate Tires & Automotive Center

I recently came here for an oil change and tire rotation. I was led to believe that everything was completed. Upon leaving, I realized they did not rotate my tires. I brought it to their attention and they rotated my tires right away. Since then I have checked the fluid levels in my car. My car needed washer fluid, coolant, and power steering fluid. I had been coming to this business for a few years now to service my car. Over time, certain things had me questioning the work being done. It was confirmed to me that things were not being done. I will not return here for service.

I would give no stars but I can’t. I’d used them several times before, but they damaged my car severely and refused to accept responsibility. And Lamont the owner yelled at me and tried to intimidate me after they killed my car. I will never use them again. If you value your car. Stay away from this place. Im done with Goodyear all together!

Woke up to a dead car, massive corrosion, and near tears. They were very willing to come to my house and put a new batter in my car, except that the battery on the VW Beetle doesn’t come out that way. So they gave me the number for a really great tow truck (SUPER nice guy, too).
It gets better. The battery removal was complicated so they couldn’t finish that day so I mentioned that I would need to get a rental to get to class that night. They said not to do that, got the car safely driveable, and me to class!!! I took the car back the next morning and they finisher her up wonderfully!!!
I can’t say enough positive things, they were sooooooo helpful and kind! They could have easily kept my car for the night putting me in a bind but didn’t!!! THANK YOU SOOOOOOO VERY MUCH!!!

I bought two tires online so needed to find a tire place to mount, balance and install them. This place is around the corner from where I was so decided to give it a try.
When I pulled up, I almost couldn’t get in to their tiny lot because the workers were pushing a minivan the wrong way down Elmwood Park. Inside the waiting room, there was no one at the desk or anywhere to be seen at the business so I was about to leave after 5 minutes when someone finally came and asked if they could help me.
I explained that I already had the tires and just needed them mounted but that was confusing to them and they still tried to sell me tires. They told me it would be about ~$ 60 to have it installed and I asked how long it would take. They said it would be 30 minutes at the most. I was the only customer at the business and from a look in the garage, there wasn’t even another car being worked on. I figured it would take longer to leave and find another place so I let them do the work.
45 minutes later… They started working on my car immediately with all three employees but because I could watch them through the window, they couldn’t have moved slower if they tried. I know how long it takes to mount and balance two tires and I should have been in and out of there once they started the work in 15 minute max. To the main guy’s credit, he did go into the garage and yell at the other guys working on the tires to hurry up.
When I got the bill I noticed that he had charged me for new «tire pressure monitoring gauges». This is an older car that does not monitor the tire pressure. I asked him why he charged for these and said that it was a mistake and that he should have just charged for new stem valves but that they were the same price. I didn’t feel like checking into this for a few dollars so left.
To sum up, take your car somewhere else for tires and tire maintenance.

They are very professional and courteous. The waiting area was comfortable and the restroom was clean. The job was completed in a timely manner. I came for an oil change and tire rotation, but I will keep them in mind for larger jobs in the future.