Canatella Todd J Jr DDS Dntst

My only experience with a dentist as an adult was in the military. I have always hated, dreaded, feared the dentist. I always left in more pain then I went in. Their bedside manner was always horrid and it always felt that each one was going to show me that the longer I wait, the more pain they would put me in.
So, I looked for a good dentist that I could hopefully get over my fear of the dentist chair. I recently had broken a tooth and finally went to get it looked at. Unfortunately I had to have my first tooth pulled. The crazy thing was, I had zero pain. None. I went back in to have a bone graph put in, again, zero pain. Not only was I pleasantly surprised, but I am now in the process of getting the rest of my mouth taken care of. Dr. Todd has a great sense of humor, knows what he’s doing and makes you feel completely comfortable.
For nervous nellies like me, a good cleaning under the gums would usually take two visits. They offer sedation so they can finish these more difficult appointments in one visit. Man am I happy about that!
This is by far the best dentist I have ever been to. If you want to get a feeling for the place, see how the staff acts. Everyone here seems to love there job and the assistants are always cheery and make you feel welcome. I have never been to such an amazing dentist or dental office and I am so glad I came here!

I recently took my 5 year old son in because is adult teeth were coming in before his baby teeth fell out. They did a great job taking his xrays and even did the extraction right then and there. The staff is friendly and great with kids. Dr. Canatella was extremely gentle and talked my son through the whole procedure, which only took about 15 minutes. The tooth fairy was still able to visit that night! I couldn’t be happier with them and love being able to bring the whole family to one office for dental care.

I originally came to Dr. Canatella via Groupon for a teeth cleaning. First, I bought one for my daughter and after her visit, I bought myself a Groupon as well. The dental hygienist was very professional and kind, and took special care to talk me through the procedure. I am terrified of dentists as I have had some very bad experiences with them in my past. I made that perfectly clear and was upfront of my fear of needles and being in pain. The cleaning went great, so I scheduled to have a tooth pulled (which was one of three things the doctor recommended I have done next). One thing that bothered me a little was the office manager pulling me into a closet-​sized ‘room’ to go over the procedures and the costs involved that the dentist recommended. It felt a bit car-​dealership the way they handled it. I made my appointment and came back a few weeks later. That visit was a complete and utter nightmare. First, the appointments was rescheduled twice due to the dentist’s schedule. When I got there, I was told the dentist had some emergency function to attend to that afternoon, so they wanted me to come in early. I arrived plenty of time early for my pushed-​up appt., and yet was made to wait an additional 20 mins. After getting back to the room I was completely RUSHED by the dentist, even after I told him how scared I was of the procedure. He mocked my request for nitrous as I informed him on my LAST visit that the most terrifying part for me is not the procedure, but the needle anesthesia before the procedure! He said that this was a simple procedure, and it would be a waste of money. I asked him to please give it to me (even after he mocked me), and he did… sort of. I was given the gas for maybe 5 minutes and felt NOTHING. He then proceeded to stick the needle in, which terrified me and WORSE he began to work on me without the anesthesia taking effect!!! I felt the pulling and he basically called me a liar — saying that he could tell it was numbed. (He really didn’t wait but a minute between the shot and starting work, so he didn’t give it enough time!). He then berated me by saying he didn’t have time for this — that I was to either go through with it or he would refer me to a specialist to pull the tooth. He gave me another shot, which I could FEEL being given to me, and after a minute that time — I was finally numb. He then rushed through the procedure within a couple of minutes and announced done, and left the room ticked off that I had «wasted so much of his time». The dental assistant told me I would need to come back for a re-​check in a few days (to which I could overhear the dentist telling her «no way») and then her quickly back-​tracking. Thank goodness — I would rather have my teeth rot and fall out than ever go back to some a cruel person! I never hid the fact that dental procedures terrified me. I made the dentist and his staff know that I suffer from anxiety issues relating to dental work… and yet they assured me time in and time again that they would take care of me. Up to that point they had — but that day was beyond excusable! I went to pay the bill, and I was so upset that I was SHAKING. I could not hold the pen without shaking. The receptionist noticed but didn’t say a thing (as she had heard everything that went on — including the dentist berating me loudly). I walked back to my car and sat in it for a minimum of 20 minutes, crying and shaking from the experience. Another patient of the dentist came out after me, saw me upset, and came up to the car. SHE asked if there was anything I could do, and told me she had heard the dentist talking to me, and she would never put up with that. Guess she won’t be returning to him either!

Love this dental office! Doc and staff are all friendly and professional, the office itself is lovely, everything runs on time, and the prices are eminently reasonable. I make the trip from uptown and don’t think twice about it. Highly recommend!

I had a bad feeling about buying a Groupon for a dentist and I proved myself right. I had pain in a tooth that I wanted to get looked at, so I bought the Groupon for a teeth cleaning. While the dental hygienist was extremely nice, when it came to the doctor, I felt like he was just trying to come up with a reason to charge me more money. He told me another tooth, not the tooth that hurt needed to be refilled.
After the appointment, I was sent in to this tiny little office with this other woman who told me the refilling would either be around $ 300 or $ 600 with a deposit that day. I said I would have to check my Care Credit card balance before being able to deposit. She mumbled something about being able to look up my account there, but didn’t push the issue. It all felt very weird. Kind of like being upsold something you weren’t really sure you needed. I made the appointment for two weeks later.
One week later, I find out my mom is diagnosed with breast cancer. I scraped together the money to buy a ridiculously overpriced plane ticket home. By this time, I’d forgotten about the appointment. I received a «reminder» call the afternoon before my appointment where I profusely apologized for not remembering to cancel. The receptionist got snippy with me when I said I couldn’t afford to get the work done. She said that I would be charged a percentage of the amount of the visit, for not canceling with 24 hours notice. This, even though my reminder call wasn’t 24 hours in advance. Every doctor I’ve ever had offers 24 hour reminder calls except for this place. Apparently they only call you to get money from you, even if you don’t receive the service.
I told her I had never given anyone there my credit card information and she said they would send me a bill. I again apologized and said my mother was diagnosed with cancer, so I wasn’t really thinking about honoring my appointment to a dentist at that moment and I really couldn’t afford it anyway, what with the plane ticket I had to buy.
Fast forward to today, and I came home to find a bill for $ 75 for canceling my appointment. Real classy! This doctor’s cancellation policy is the strictest I have ever heard of and apparently his billing department has no soul, charging someone who doesn’t have the money and just wanted to fly home to see her mom.
I will not return nor recommend this high-​sales, high pressure doctor to anyone else.

I chipped my front tooth a couple years ago and it’s been an ordeal ever since. I originally went to another dentist in Lakeview who was close to my parents’ house. And after spending hundreds of dollars and going to several appointments, I got it fixed. The process took hours because he was «trying to get it just right». The seam could still be seen and the color was a little off, but I thought, «That’s probably about as good as it gets» and didn’t worry about it. Six months later it broke off while I was brushing my teeth. Needless to say, I was frustrated. So my mom took the reigns and found Canatella. She said he’s been in business for years and has great reviews, so give him a shot. I’m so glad I did!
The staff at this office are all SO friendly and personable. I’ve talked to a lot of them individually and they all love working for Canatella and wouldn’t trade for anything. When I went to the last dentist, the hygienist left my mouth feeling sore for days, but Ms. Armbruster was fantastic. And Todd Canatella was by far the best dentist I may have ever been to — the procedure was quick and painless, and the results are flawless! You can’t even tell that I have a cap, even if you know and you’re looking for it!
Long story short, this is the best dental experience I’ve had in years and I would whole-​heartedly recommend him to anyone!

Groupon or Living Social (can’t recall which) had a dental cleaning deal for Dr. Canatella’s office and I jumped at the opportunity to get my teeth cleaned. I’m a graduate student without dental insurance so the coupon was a great deal for me.
Although the building and hallway were a bit creepy (think low lighting, bare walls, no sounds), Dr. Cantella’s office was bright and his staff was very welcoming. My hygienist was extremely thorough and gentle; she was also very good about educating me on what she was doing and how I could care for my gums and teeth better. I also appreciate that they will text and call you to remind you of your appt.
Dr. Cantella has a warm demeanor and seems to really care about my dental health. He didn’t rush through my examination and offered suggestions on how to improve my smile without being offensive or pushy.
Overall, I had an excellent experience and have had 3 cleanings in total. Highly recommend!

I’m generally terrified of going to the dentist. I just don’t like it. I don’t like strangers poking around in my mouth and stabbing me with sharp instruments. But, it’s good to go to the dentist if you want to keep your teeth…
The staff was the nicest staff I’ve ever met at a dental office. They were very understanding of my adult terror of the dentist. Everything was smooth and efficient. The hygienist was very concerned that I felt okay about everything. They all had a really good attitude. They communicated all of my issues to me in a way that I could understand.
I saw Dr. Todd Canetella for all of 5 minutes. He introduced himself to me then came back and checked my mouth. I thought it was brief but he let me know that he was approachable. He was also very professional.
The only bad part of this office is the tricky parking situation. They share a building with Ochsner and the parking is confusing. I probably parked in the wrong parking area, but I didn’t get ticketed or towed so all is well.
I definitely recommend them. I think this is the first dentist I’ve ever recommended. I liked them well enough that I’ll even be back (they weren’t terribly expensive either!).