Arby’s

I can count how many times I’ve eaten at an Arby’s, approximately 11, I’ve always enjoyed their food, it’s a great way to introduce yourself to roast beef, however it is not something I can eat everyday, (I’m trying to stay slender and all, lol no really I am!
Sooooo while having a tiff with my honey, I’m starving after a 9 hour drive from Dallas back home to New Orleans, (the drive should never be that long, but there was traffic and all that jazz) any who he’s goes into Harrahs Casino and I’m like screw this, I’m hungry, I need food and fast!
I’ve always noticed the Arby’s on Canal, but was always like Meh, it’s probably dirty in there, and guess what? It was, oh my there was a roach on the banister as soon as I walked in, I’m sure lots of places I’ve eaten have roaches (Yuck!) but to see one, I was disgusted, I ran out and now I feel very differently about Arby’s. Sad to say because I really wanted it.

Well for fast food I was really impressed!
The employees were quick and attentive. I was between appointments and had about 5 minutes to find a place to eat. Was expecting an overpriced sandwich with a slice of beef and yellow cheese, but I ordered a brisket sandwich combo. The curly fries were excellent, the sandwich was filling, made well, and had a ton of meat on it. The menu also had a Reuben. Those can be few and far between (like on canal, maybe verti mart, and cooter Browns). I was reading on a besh place nearby with very poor ratings and $$$$ prices. Gordon biersch had a real low rating as well. Like one person stated – «we are making food in New Orleans what music is to Branson.»
Well at this Arby’s for $ 10 including tax $?, there was an upstairs, lots of tourists having a great time exclaiming «see bill, I told you that you can eat anywhere in Nola and it’s great!!!»
I was going to «mother’s» but a ton of gravy on your suit didn’t seat well with me. And they pride themselves with sloppy «debris”-not for me on this day, and the though just consumed time contemplating it. «Sorry I’m late, I had to grab lunch with service out the door and was trying to get my suit cleaned simultaneously.
Doesn’t sound too good, eh? Fortunately this Arby’s was the best thing that happened all day, and it didn’t cost $ 250.
I would have taken a pic, but was in too much of a hurry. Big slices of brisket minus the fat, the roast beef, some layers of other meats covered with melted Swiss. Shows how a little change can go a long way.
Now I’m going to the one one veterans to see if they can «keep up» with more than a few in line without getting distracted!!!
I imagine Mr. Besh is making so much money from the food network demonstrating how to peel and cook carrots, his core source of income is in a free fall. When word gets out about $ 250 bottles of wine paired without a sommelier. His status is going to fall and his base (restaurants) will take a hit.

I really like their Brisket sandwich, and like «idiots» we waited because of it. It took them 45 minutes to take our order & serve our food. The place was not extremely busy. There were probably about 15 customers total. I’ve never seen anything like this before! Absolutely «NO HASTE!» This place gives new meaning to the Laissez-​faire attitude! If this is how the «Big Easy» does fast food… Ain’t Nobody Got Time For That! UNBELIEVABLE!

I wouldn’t normally review fast food, but as a service to other tourists: this place is terrible. If you think that by going to a national chain restaurant you’ll be getting a known, reliable product, you’re wrong. The food is technically the same, but the building is filthy.
Upstairs smells funky, and every surface has a layer of … something. I felt like I should wash my hands after taking my chair off the table (chairs were on the tables and the ketchup pump empty at noon). When I tried to scoot my table by lifting it from below, my fingers came away with a tacky yellow-​orange substance (not one of their sauces). At that point, I did go wash my hands. In the bathroom, the faucet is broken and sprays everywhere, and there are no towels, only a junky heater (which is just as well, I suppose, since touching things in this restaurant wasn’t a good idea). I dried my hands on my sleeves, and felt fortunate for it.
When I got back to the Sheraton across the street, I noticed their restaurant has $ 10 lunch specials (e.g., remoulade, catfish po boy, etc.), including on the weekends. I had paid $ 8 for the skin crawling experience at Arby’s.

What is this Bert’s review on Arby’s on canal?
Does anyone know what that is about?
If so can you provide a link?
Filler Filler Filler Filler Filler Filler Filler FillerFiller Filler. Filler. Filler. Filler.

I didn’t know there was a bad Arby’s in the county but this place proved me wrong. With one person in front of me, I waited nearly 10 minutes for my turn only to be cut off by a rude kid. The cashier took his order in front of mine instead of telling him to get in line. As I’m ordering I find out they are out of roast beef. What? Arby’s is out of roast beef? Close the front doors! How can you be open without roast beef? Also learned they were out of milkshakes. Employees were talking on their cell phones at the front counter instead of helping guests. Horribly managed restaurant.

was picking up dinner for a friend who was writing in their room when I saw not one roach but many, they were probably drawn by all the rubbish on the floor in the kitchen. Considering how empty this place was (there was literally no one in there) you would think the place would be clean.
There are many many better dining options within walking distance do NOT come here. If you’re desperate for a cheap meal go round the corner to Daisy Dukes you’ll pay about the same price and the food is so much better.

Let me PLEASE tell y’all about our experience at the Arby’s Canal street location. Normal experience going in, I then watch someone guarding the stairs, checking paper as to allow them upstairs. After my meal, I ask where the restroom is. Upstairs. Yep. We have a bona-​fide restroom nazi. I show him my receipt. I go upstairs to the VERY important toilet. One of the THREE STALLS have toilet paper. ONE. I come downstairs and I tell stairs/​toilet nazi that his very coveted restroom has only ONE roll of paper. ONE. He then tells me that is not his job. Hmmmmmmmmm. Wait. Anyway, you see where this is going. And both my mom and husband now need to go to the restroom. ARE THEY ALLOWED??? NOOOOOOO, because I already used the receipt. What the F’ing fudge???

Terrible food is shit and this is being polite wouldn’t feed it too my. Avoid this place

I have never reviewed a fast food place until now and I feel the need to do so because this place was just sooooo bad.
We left the Insectarium with a bunch of hungry kids. They were getting really cranky so we figured we better find food pronto. The most convenient thing was the Arbys. I really wish we would have kept walking.
The food didn’t taste that bad — the normal Arbys stuff and the staff was decent, but the place was just filthy. A couple of us had to use the restroom, which is located on the 2^nd floor. We walked up the stairs to an empty second floor, which had no air conditioning. It was hot and musty and just downright dirty. Only to find that we needed a key, so had to trek back down to get a key. The bathrooms also were no treat.
Everything was dirty — the tables, the chairs — everything. I’m not a germaphobe at all, but this place was just too much. Just keep walking… trust me.

Close this place. Poor showing for the Arby’s chain. Nobody runs out of roast beef. Most of the employees have attitudes from what I have observed. Been here 3 times and nothing changes. Save your lease money.

Out of all of the Arby’s locations I’ve ever been to, this one is the best. The building that it is in is precious. There is an upper level for more seating. Also, the people who were working were beyond nice! They brought our food to us upstairs.
As far as food it was the same as always. Service however did stand out in a very positive way from what I had originally expected.

Racism at its best. Extremely mean, unprofessional, and less than courteous staff. If you are American and believe in a fruitful American economy, don’t support a business that believes in oppression and discrimination. We are ALL EQUAL

Awful. Poor service, but what should u expect for late nite service. Just grab a slice of pizza or hit up Krystal

This is the première Arby’s location in the entire world. Arby’s makes a decent roast beef for a disgusting fast food chain. Most of the sandwiches and the curly fires are a cut above your typical fast food selection. On the edge of the French Quarter, which is home to some of the best gastronomic delights in the world, one would ask «why» people eat such drudge as fast food? Well generally I would say they are drunk or otherwise under the influence of some mind altering substance. I believe I should confess I’ve eaten in this Arby’s a grand total of one time in my life, back during my college days, when I was in just such a beer induced altered state and I sorely needed some curly fries.
In any other context, location or realm I would most likely rate Arby’s around a 1, 2 or 3 star joint and I’m known as a rather strict Unilocal reviewer so you might ask yourself, «why 5 stars?» Well for one reason and that my friend would be the prime location of the bathrooms in this establishment! During Carnival season when the biological urge to release the bladder invariably happens after drinking fermented beverages this Arby’s has prime real estate on the parade route to assist you from exposing the public to your desperate need to relieve yourself. Public release of the bladder in New Orleans is one of the most frowned upon offenses by the officers of the New Orleans Police and they are well known for arresting offenders and then with the sheer volume of offenders jailed during Carnival people have been lost for weeks in the place that nobody wishes to experience that shall not be spoken of. So yes my compatriots this Arby’s can save your reputation, your festivities and your bladder from exploding so blessings be upon this Mecca of Burt («Where the Locals Eat ® (c)»).

Awful customer service. They treat you like you have done something wrong. The food was cold and bad… even for Arbys.

By the gods this is one of the worst Arby’s restaurants I have ever been to!
Seriously to all those tourists who come here from out of town. Why would you come all the way from who knows where to an area that is world renown for Creole, seafood and soul food just to eat at a garbage fast food restaurant that you can find anywhere else around the world?
I totally understand how expensive it is in the french quarter and how someone may want to save some money. If you wanna save some scratch check out Popeye’s, McDonald’s, subway or all the other fast food restaurants in the area.
Here are some reasons I HATE Arby’s on canal street!
1.This location is very dirty. They hardly ever mop the floors or clean off a table.
2.They never stock the condiments. Every time I needed ketchup horsey sauce they were always out.
3. Rude and very surly Staff, when the condiments are out and you ask them for ketchup packets. They give you some dirty looks because you made them do some work. It seems to me that everyone gets the tourist treatment here.
4.They always have the second floor area closed off. I guess they do that because the staff is too lazy to clean up the first floor area to begin with.
There are tons of reasons that I would use to dis this place but this simple review would not be adequate enough to cover it. I still don’t understand why several people on the NOLA Unilocal talk threads have an obsession with this place. Hmm maybe they did too many drugs when they were younger.
In short if you are a tourist check out some of the high rated places on Unilocal.If you are a cheap skate buy some bread and Lunch meat at Rouses instead of going here!
P.S I think some of the other reviews I read about this place were pretty funny!

A– Atrocious
R– Ratchet
B — Bizarre
Y — Yikes
S — Sad, sad, sad…
Ok, so it is totally our fault for eating at this ARBYs. But after a long day of eating really good food (see review from Commanders Palace — AND, yes … Commander’s Palace to Arby’s is a major fall from grace). We didn’t have the energy or stomach capacity to sit through another huge meal that day, but were afraid to head back to the hotel w/​o having a little something for dinner.
We popped into Arby’s after bypassing all of the scary looking dives along Bourbon Street. In the distance we saw ARBY’s which generally represents «safe» fast food. Au contraire my N’Orleans frere.
Upon arriving, the manager had to prompt one of his seven workers hanging out behind the counter to actually take our order. After some prodding, I was waited on by a young lady who indicated that she was sluggish, b/​c she had to work until 4AM — it was only 9PM at that point. Ok, fine — I get it! I tried to encourage her and proceeded with my order. All I wanted was a classic BLT — which clearly many patrons don’t order from this location as the prep cook repeatedly asked the cashier «she ordered a BLT?» As if I had ordered caviar and quail eggs.
Sit back, b/​c it gets worse … we noticed an interesting crock pot /​slow cooker on the counter … interesting b/​c the handle on the lid was missing and they had it rigged up with some sort of wire. When we asked what it was used for — they said it was used to keep the au jus sauce warm. Surely, this rigged up crock pot cannot be a part of the customized /​standardized Arby’s franchise plan.
Additionally, we waited nearly 10 minutes, while they fried an order of mozzarella sticks for my friend. I guess it was a slow night for the staff b/​c the guy working the deep fryer thought it would be cool to throw the mozz sticks to the prep cook who was waiting to place them in the bag … of course, the bag slipped from the prep cook’s hands and landed on the floor. She then proceeded to ask my friend if she wanted the mozzarella sticks that had fallen on the floor (since, in her words, the actual mozzarella sticks hadn’t hit the floor) or if we were willing to wait for them to fry up another batch! Yep, you guessed it … another 10 mins for them to fry another batch!
LESSON LEARNED.

There is no equal.
In a city of gastronomic wonder and delight, every once in a while you come across a hidden unexpected treasure.
This is that place.

Service as usual in New Orleans is mediocre, unfriendly
I can’t generalize, but that’s how it is in canal and bourbon
The French market has nicer people