Andrew Jackson Hotel

I stayed at The Andrew Jackson on Jan 18, 2016. At check in the clerk advised me to excuse the noise because there was some construction going on. I was given room 103 at the end of the hall right next to the door that leads to the court yard. You could hear this door open and close all day and night. You could also hear all the talking that was going on in the lobby and short hallway. The construction just happen to be on the out side of my room. This work, hammering and drilling, continued until about 7pm and began again at 7am. What a wake up call after a late night out in the Quarter. There were mosquitos in the bathroom, hardly any hot water in the shower. The cable was disconnected from the TV. A total freaking nightmare in room 103…

What … a… dump. The staff member at the desk when I arrived was incredibly rude about everything we discussed. Even though the room wasn’t ready yet, which was understandable at that hour, & I was clearly dressed for the outward bound trip from NYC in the winter, he didn’t direct me to the rest room off the lobby where I could freshen up & change. I didn’t know it existed until the day I left. The room had a sort of skylight over the bathroom door, so when my friend, an early riser, got up to use the bathroom at 5:30 a.m. & turned on the light, I became an early riser, too, because of the light beaming into the room. The carpet was so disgusting, I borrowed my friend’s slippers because I would rather walk in someone else’s shoes than step on their carpet. Ancient mattress, no room amenities, battleship grey tub, etc., etc., etc. There are so many gorgeous places to stay in the Quarter that there’s no reason to stay at a dump.

We loved our stay here. Jeff and David were very helpful to us with recommendations on where to eat, and things to do. The price was right, room was clean, ambiance was there. Bed was comfortable, service was good. Great place for the money.

No bells and whistles and crazy amenities — but amazing VALUE and ideal location. RIGHT in the Quarter, minutes to Bourbon Street and Jackson Square. Annie the breakfast lady was one of my favorite people I met during my time down in NOLA — she is truly a gem.
So much more character than the big chain hotels on Canal.
A couple minor things to keep in mind, due to the building’s age and layout: Difficult to find outlets (we’re so attached to our phones these days…). Bathroom was teeny and the layout was tough for my brother and I as tall people. But nothing insurmountable.
Would absolutely stay here again. Maybe next time I’ll see a ghost!!!

This hotel is good for its price and its magnificent location. But other from that, don’t expect much. The rooms are dated, not well equipped and there’s so little space! During our stay there was a reconstruction (about which they of course didn’t tell us a thing) and the workers made a lot of noise. Besides, we were put in the room which wasn’t on the photo and it seemed more like a room for two and one bed, not four and two beds! There was just no space left and you couldn’t even move around! No apologies, no discount, no complimentary service, no nothing! Really disappointed…

I am basing my review not off the rooms themselves since they cancelled my reservations 2 days prior to checking in on a holiday weekend. This hotel sells blocks of their rooms to a 3^rd party company, which is who we booked through. Apparently, if someone walks in to the hotel itself and offers to pay more than we did for our reservation, they will just cancel your reservation and leave you high and dry even though your reservation was made for months. This is completely unacceptable to sell blocks of rooms to a third party and then try to fill those rooms yourselves as well. Now reading the reviews it seems to be a blessing we didn’t have to stay here.

This place gets 1 star because zero or — stars is not an option. Worst hotel experience of my life and I travel quite a bit. Housekeeping knocks on your door continually between 8 – 10 am regardless of the do not disturb sign, no refrigerator in the room of the 10 lightbulbs in the room and bath room 7 of them are blown, one thermostat controls multiple rooms so numerous guests have to agree on a room temp. The website is deceiving I usually stay at Le Rechelieu when I’m in in New Orleans butt thought I was getting a good deal on a nice hotel here, boy was I wrong I would suggest that no one stay here.

The two positives of this hotel were the location to all of the activities and the great staff. Everyone was polite and accommodating. Monique in the am was excellent and the gentlemen at night that checked us in was pleasant as well. Security was nice and so was the rest of the hotel staff. Definitely made us feel welcomed and safe. The Hotel is on Royal and Bourbon St is the next street over but outside of the parade on Royal during Fat Tuesday it was peaceful. In all it was a great stay at a great location for a very nice price. Would definitely stay there again if we come back for another Mardi Gras.
The only couple downsides to the hotel were that the carpet was kinda dirty could use a good deep shampooing, the shower head could be replaced and the water pressure and hot water need to be fixed. Also, even though croissants and juice were provided as the breakfast, you had to request it each morning which wasn’t always convenient.

First time visiting New Orleans after researching online. Decided to go with this hotel, this is our 2^nd night here and we pretty much love everything about this hotel except … the inconsideration of the staff not using their inside voice and not telling the other guests who are checking in to do the same. First night we were woken up 3 times 3am, 6 am & 9am. This morning 6am & 9am. People talking laughing, singing and slamming doors.
This hotel is historical and walls are thin but they know this. They should offer us complimentary ear plugs or Something. Especially their consideration to other guests. It’s no enjoyment having interrupted sleep when we are out ALL day walking touring and feeling tired because we can’t get enough sleep at our expensive hotel! !!!

booked 3 nights here in june.
i writing this while in the hotel. i think i’m paying $ 76/​night (for a single room with a double bed) which is awesome considering the location — but — if you have a car, their valet service costs an additional $ 34/​night.
the place appears a bit worn but nothing i would not have expected for the price. room and bath appear clean, the carpet might be a little funky. my bed is just fine. the breakfast croissant and coffee are actually pretty good. staff is friendly and helpful.
oh, the bathroom is tiny. if you are a big person, you’re not gonna like the arrangement of the toilet.
i’d come again but would try to find a better deal for the valet.

We had one night here I wanted to stay at an old place in the french quarter not a fnacey place. Smack dab in the french quarter old quaint and well old. LOL
The price was great it is historic and possibly haunted but we didn’t see or hear anything!
Service friendly rooms ok we did not have problems with the heat or air as others claim it was a bit chilly I went to the desk and they fixed it immediately. There are no bells or whistles but if you want to stay in the french quarter in one of those old houses you walk by then this was a good choice.
Next time I would ask for a room over looking Royal St not a courtyard room.

Stayed two nights. Great place to stay if you want Away from Bourbon St but still close enough to get there in five minutes. Ask for a room with thermostat control. We did not have one and were at the mercy of our neighbors who seemed to have hot and cold flashes a lot because the air temp changed all the time. Other than that, it was a nice stay if you like historic places. If you want all the luxury of a fine hotel, you have to go to a fune hotel but if you want culture and history, this is your spot.

Angels work here.
My flight into Nola on a Friday night was delayed by many hours and my friend and I arrived in the quarter at about 1 a.m. Our hotel was locked up and didn’t answer our calls. We basically had no option but to find another room for the night. Stepped into one hotel down the block before arriving here — that one was prohibitively expensive and multiple times our original room cost.
Charlie, a godsend who works the night shift at the Andrew Jackson, offered us their only open room at 1 a.m. and charged us a decent rate when he fully had the opportunity to price gauge us with the Mardi Gras rate — especially given that we pretty much didn’t have options. He is the kindest soul and I hope you have the pleasure of meeting him.
He gave us a home that night and the hotel was so lovely as to provide morning coffee, orange juice and croissants (with delicious jam).
Stay at the Andrew Jackson!!! Hope you get to meet Charlie. xo

If you can get a room here, this is the best deal in the French Quarter, hands down. A little boutique hotel in a historic building, this place has all the charm that you’d expect from New Orleans, with none of the outrageousness of Bourbon Street, which I consider to be a good thing.
I stayed in room 202, which has it’s own private balcony looking out over Royal Street. It’s not nearly as crowded as staying on Bourbon Street, but it’s still good people watching. It’s located down the street from a Community Coffee shop, which I LOVE, as well as around the corner from Bourbon Street and the French Market and all the historic sights. My room had soaring ceilings, antique furniture with marble tops, and floor to ceiling windows.
A continental breakfast is served on silver platters right to your room, and the staff will carry your bags for you (there are no elevators, and the stairs are steep).
Now, if you don’t get room 202 with the swanky private balcony, don’t despair. They have a delicious little courtyard full of southern charm, and most rooms overlook it towards the back of the hotel.
Miss Catherine was ADORABLE– she runs the front desk. In fact, I didn’t meet anyone I didn’t like. The guys on the night shift carried my bags for me, the gentlemen who parked my car for me were great… everyone was friendly and accommodating. But Miss Catherine told me I looked «too cute» one morning so she gets a special shout out from me :) I wanted to pack her up and take her home with me to run my house. Darling little thing.
The only drawback to this place is the $ 37 per night valet parking. BUT, if you are adventurous, park on the street around the corner. Or, don’t rent a car. You really don’t need one– you can walk everywhere from this location.
Two things to note here–
#1– This is a historic building, so if you are expecting perfection, this is the wrong place to look. However, I find the imperfections charming. The window to my balcony didn’t lock. It was probably older than me. You get the idea.
#2– This place isn’t in the middle of all the craziness associated with Bourbon Street. I could sit out on my balcony and people-​watch, but there weren’t people frolicking in the streets all night long. There were mostly pedestrians, a few artists, and tours of drunk tourists stopping to see the building itself. To me, that’s more entertaining… it may not be for everyone though. Bottom line– your mileage may vary.
I can’t wait to go back and stay here again. Seriously, I’m already planning my next trip. I HIGHLY Recommend this hotel.

After some bargain hunting and checking around, my friend and I decided on this hotel for our three day, two night stay in Nola. We are both from California, but I have wandered around New Orleans a few times myself in the past few years so I kind of had my bearings and knew what to expect. Old city, historical buildings, some ghetto, lots of tourists, etc.
This hotels location was pretty choice. I didn’t want to «live at the party» with a hotel ON bourbon street, if you know what I mean, but I wanted to be close enough to be able to easily walk and show my friend (who’s never been out of our home state) ALL the little touristy shops and places. So if that’s all you’re looking for, this place is great (PLUS its right down the street from a community coffee house. Hello, easy hangover!)
The room was a lot smaller than I thought it would be, but the air conditioning was all I really cared about, and that was spot on. Things were clean, which is kind of a big deal, too (haha.) they have room service, a super cute courtyard, valet parking, and a really nice staff, too, that needs to be said. Always a smile and a «good evening» or «good morning» no matter who was manning the counter or coming to the door. Great people.
I recommend this place if you aren’t planning on spending your whole Nola stay INSIDE your hotel, if you want to be NEAR but not IN the action, and if you appreciate old timey buildings.

I love historic old hotels! I like to choose these over the big name hotels to add a bit of history to where I am staying. The Andrew Jackson is an interesting hotel, eclectic, old and haunted!!! My feelings are very up and down. Some of the staff are very nice, others not so much. My bed was so bad it was more like a hammock. The air conditioning is controlled only by certain rooms (of course my was not one of them). The air conditioning actually broke down one night in 90 degree heat and humidity! Needless to say with the heat, the lousy bed, and the ghosts I did not sleep at all! I understand its an old hotel (mattresses are not historic!), and the staff did move me to another room; however, they should have compensated me somehow for the lousy accommodations.
Location… 5 stars!
Staff … some 5 stars/​others 1 star
Bed… 1 star
Air conditioning… — star
History… 4 stars
Ghosts… if you like them + stars

The location is perfect, you can get to most of the sights within a few minutes walk. From the outside it looks just like a typical New Orleans home what we really liked.
What we didn t like: the first night was horrible, we got the room right by the front desk with windows facing Royal street. The room was not luxurious but we were ok — we only wanted to sleep there and left right away. We got home around 9 (we were pretty tired from the flight), we took a shower and found there was still used soap in the shower — ok. We went to bed — we knew it wasn t going to be super quiet because of the location but we didn t expect this. I got maybe 1 –2 hours of sleep, horrible. People were sitting on the stairs outside of our window and had a great time drinking, around 3:30 we woke up again to what we thought was an earthquake, the windows were shaking, the bed was shaking there was this horrible noise. When we finally got to our senses we realized that they were picking up the trash and the windows started vibrating because of the truck — and this was not the only truck driving by. There was no air in the room — the windows were covered with the shades, the AC only ran on full power right into your face and the fan only worked when the light was on, so either try to sleep without air or with light.
We complained the next morning to an older gentleman, who gave us another room in the back. He only asked what was wrong and when we told him his only answer was: Never heard of that — no sorry, no nothing.
The room was a lot nicer and cleaner and the air was perfect and we finally got some sleep — which made the room even better.
The breakfast changed obviously from the last reviews I read — there is a croissant and different types of jam and sweet butter, coffee, tea, juice — the croissant is very good and you can have more, if you want.
The front desk staff changed every half day it seemed — there was one lady that was very nice, she even talked to us.
I gave it four stars because of the good breakfast, the location and the beautiful courtyard, the breakfast guy was very nice and they gave us another room right away.

I booked two rooms, one for my husband and myself and one for our daughter and her husband who live in Alberta, Canada. I really wish I had read these reviews before I booked the rooms. My husband and I have stayed in other small French Quarter hotels and we love the convenience of being in the Quarter and the fact that there is so much history in these buildings.
The rooms were small (which we expected) and somewhat clean, there are no amenities, hair dryer, coffee pot, etc. and I’m pretty sure I read somewhere there was at least a hair dryer. Parking is NOT free as advertised, it was $ 32.95 per night. In our daughter’s room on the first floor there was not enough water pressure for them to take a shower. When this was reported to the desk clerk she stated «Well, the building is very old» We were aware of this, but really expected to be able to shower. We didn’t have time to wait for maintenance as we were checking out early. The desk clerk left a note in the «book» for the manager and said she would have him call me, but I haven’t heard a word, of course I didn’t expect to hear anything.
The evening clerk was not friendly, but courteous. The morning clerk was very nice.
I know this isn’t the worst hotel in New Orleans, but I don’t think we will stay here again or recommend it to anyone.

I don’t get the hate either. I stayed here four nights. Nice big room, modern bathroom. Close to the action, yet far enough away for sleep. The heavy guy in the morning and the attractive man in the evening were both very kind. The white haired morning guy, not so much. These rooms are bare bones, no hair dryer, no iron, no coffee maker. Bed and pillows were ok. Breakfast was minimal but worked for me since it wasn’t just donuts. They even have free parking just a few blocks away!

What’s with the hate?
I am always amazed when people come into a town in whose history they are unfamiliar, find one of the most historic hotels in an extremely safe and quiet portion of the French Quarter, and then complain about the ambiance. It’s like staying at a place near Valley Forge and being upset that someone named «G. Washington» carved his name in the table. Seriously?
New Orleans is a unique American place. The French Quarter unique even in that. Are the historic places going to feel and look old? YES. They are supposed to. And in many cases, their renovations are dictated in large part by strict guidelines.
We were fortunate in that we visited during a time when the crowds were not crazy. It was crazy hot, however. The hotel is NOT a destination. It offers no restaurant, no bar, and the free continental breakfast is, I believe strictly for people too hungover (or still too drunk) to walk the three blocks to the Clover Grill one block up on Bourbon.
That having been said, free bagels (with option to toast) and jam, Community Coffee, and donuts is not that shabby a breakfast. I only wish they put it out at three AM, when I would have needed the carbs and filler.
The rooms are clean, if small. The courtyard is beautiful, a great place to bring coffee and regret in the morning (or a daiquiri and regret in the middle of the night). I found the desk staff almost universally helpful and friendly, especially during the day.
We were advised on a Cajun swamp tour and arrangements were made for us. We were told the history of the hotel, and got to hear stories of ghosts. WE were friendly, and therefore people were pretty much friendly back. I suspect that those who encountered «rude» people might have not understood or participated in southern sensibility. Luckily we were both born and raised in the south, so we speak the language.
For those wishing for a more «creole» experience, with lavish draperies and luxurious sofas in the lobby, with in-​house room service and a staff of people to service you, there are better choices. This is not that sort of place. And this place is not that sort of price, either.
Our rooms came with standard amenities. Ice bucket, cups, TV (that we never turned on — who does that in New Orleans??) and a few handy guides of the quarter. The bathroom was tiny. But it was serviceable. Of course we had complimentary sink and shower soap, shampoo, body wash, and lotion. We went through a lot of towels, since the best way to stay cool in the spring/​summer is to take loads of showers.
Oh, and free wifi. This is great since we used our smartphones to do an awful lot of planning
There are nicer places. They will not be less than three hundred bucks a night — not one block from Bourbon and one block from Frenchman Street. We were a five minute walk from the French Market, from Jackson Square, from galleries and restaurants and clubs — and because we were on Royal, there was not a steady throng of shouting people carrying fishbowls of liquor.
We would stay there again, absolutely. I never felt anything but welcome, safe, and secure. The rooms were fine, the ambiance was amazing. By all means, stay if you want in a place that’s made over to look like an authentic slice of history. I prefer to stay in an actual slice of American History.
Also, ghosts.