Zenthea

Just completed my invisalign treatment here after almost 2 years and happy with the results!

Where do I start with this disappointment? The building entrance/​raggedy elevator– it’s tiny, creepy and feels like the elevator is a trap space– NOT good. The office itself was nice enough– colors were not inviting– and neither were the two «receptionists» at the front. Very generic, not friendly or unfriendly, somewhat stiff– but seemed to enjoy mostly talking to each other.
The dentist I met with had a horrible bedside manner– very fidgety and unsure– kept playing with the false teeth she had in her hand. I did not feel like my questions were answered, or that she even cared to answer them. Also very generic and unwelcoming. They had me complete damn near ten forms– and that dentist didn’t look at or review any of them prior to our meeting. Also the music was corny, loud, super annoying and disruptive– I had to comment twice, before dentist finally turned it down.
After my questions with dentist were UNanswered– I went back to the front to discuss fees and costs– briefly– another total bait and switch.
I could NOT wait to get out of there– total WASTE of my «free» time and so uninviting. I absolutely would NOT recommend this dental «spa» to anyone. There was nothing «zen» about it– avoid at ALL cost!

Wow. Just wow. This place was amazing. I can’t get over that this was a trip to the dentist is! When I got there I was a little put off by the entrance but when the elevator doors opened I was in shock. It’s a beautiful space that looks out of an interior decorating magazine with huge windows overlooking 5^th avenue. The staff is SO nice and SO welcoming. As it was my first time, I filled out my forms and they took me to a room for x-​rays. Super nice — all I had to do was stand. Amazing. Then they took me to this private room — that looked like a massage room. I laid down a super comfy bed, and they took photographs of my teeth which honestly was a little painful but fine. Then Natalie came in, she put this cold compress over my eyes, put chapstick on my lips, and then I had a super thorough teeth cleaning. She was great! The doctor was also very sweet and came in after to answer any questions that I had. I loved that later that day I received an email with the photographs that they had taken, and I was enrolled in a free toothbrush subscription where I get a new toothbrush every 3 months! How cool is that? I will definitely go back.

I’m doing Invisalign treatment there for over a year now. It takes long not because I have a really bad case but because I’m trying to get the best result. This dental office adjusted the treatment twice for me because I was not completely satisfied with the result. The office has modern equipment and spa looking interior. The two doctors who working with me are always nice and helpful. They provided explanation of the whole process which I appreciate. The only bed thing to me is that they open Mon-​Fri 9 – 5 so I have to always compromise work.

I’m doing Invisalign treatment at Zenthea, so I’ve spent a fair amount of time in the office and will continue to have regular visits every 6 weeks over the next few months. I love this place.
The office is relaxing and comfortable, and every time I walk in the door, the receptionists know exactly who I am and what I’m there for, and I’ve never waited more than a few minutes to be seen. They are knowledgeable and very friendly, and I feel comfortable asking questions and talking through concerns.
Not only was the Invisalign treatment here the most affordable I’ve seen in NYC, but when you set up a payment plan, they pay the interest! I didn’t think I would ever be able to pay for braces, and here I am! They also have a machine that scans your teeth using lasers, so you don’t have to take molds and the trays are more precise than places where molds are taken. Invisalign is a process that creates a lot of questions, and they’ve been super helpful whenever I email or call with a question.
Dr. Nock is particularly wonderful. He is friendly and knowledgeable, and his bedside manner is great. He listens closely and is easy to talk to, has a very positive attitude, and really knows his stuff — I never feel rushed when I’m here, like I do at my regular dentist!
They are organized from a technological side, too — you get friendly email reminders leading up to your appointment.
Highly recommended!

Great spin on your typical dentist appointment. You will leave feeling refreshed and relaxed. Between the gum massage, chilled eye pillow, relaxing music, and comfortable bed this is definitely my favorite dentist in NYC.

The spa-​like atmosphere is both a pro and con. The «zen» feeling of the place is disarming and made me feel comfortable. However, I was uncomfortable having my cleaning on a flat table instead of a reclined dental chair, and some of their methods, including shoving a wide mirror into my mouth to take photos of my teeth, were excruciating to the point of traumatic. I appreciate the customer service, but I doubt I’ll go back.

I discovered Zenthea by accident when Googling to see about Invisalign treatment. Initially I questioned a place that would call itself a dental SPA but the reviews were good and the price for invisalign was finally something within the realm of the attainable (which it had not been previously.) I figured it wouldn’t hurt to go for a consult to see if there was hope for my overjet, crowded teeth (and resultant jaw and neck issues) that I was told five years ago would require 2 years of metal braces and at least 2 extractions — definitely not a job for invisalign.
in short, what a wonderful surprise. Dr Bock is one of the most genuinely nice people I’ve ever met. He passion for teeth and the jaw is as if he was just out of med school though his practices are most definitely not. He designed an invisalign treatment for me that has nearly normalized my teeth and bite In a mere six months. I still have six months to go of more subtle moving but to see such a profound difference after this short period of time is nothing short of magical.
A quick comment about Dr Horowitz since other reviewers have commented on her lack of bedside manner. Yes, its true, she is not warm and fuzzy in the least — especially in contrast to Dr Bock, She does seem slightly bothered at times, but not in a personal way or in a way that detracts from the treatments. And its not like you can have social hour when your mouth is stuffed full of dental implements. In any case, I don’t have any issue with Dr Horowitz — if nothing else I much prefer someone that’s real as opposed to brimming with fake customer service pretense.
Overall, this place is, indeed, as good as it gets and I have a very long dental history and plenty against which to compare. This is by far the best dental experience of my life.

Last year in May, I went to Zanthea for dental cleaning because there was a groupon offer and I have not had a dental cleaning in almost over a year. Plus, this dental spa cleaning experience sounded unique and cool, with positive online reviews.
I arrived 5 mins late, filled out paper work (first patient) for 10 minutes, waited 2 minutes before being escorted to these cool lockers with my personal passcode to store my personal belongings. For the dental X ray, clear instructions were given and the process was over quickly. Then I was brought into this unique dentist room. A traditional dentist chair was replaced by a comfortable bed with head and knee pillows, soothing music played in background, and an optional cool feeling eye cover shielded your eyes from lights above. Dental Hygienist introduced herself and was very accommodating throughout the procedure. She explained the tools she was about to use before operating them. She answered any question I had. The cleaning was thorough and in the end, a summary of what needed work was provided. Last came the dentist, who provided X ray results and checked over final few things.
All staff were very friendly and professional. The environment is relaxing. I would recommend this place… if you can afford it. Although without Groupon, I probably would not come again due to the cost.

THIS IS THE ONE. GIVE THIS ONE A TRY
My past experience with 2 different dentists offices were not good — the first one got in the habit of surprising me with a 4-​figure bill after the procedure, after giving no clue beforehand as to how much it would cost.
The 2^nd one, let’s call her Sandip — got hundreds of rave reviews on the net but then shocked me by telling me that I need roughly $ 5,000 worth of procedure done. Well, I gotta «thank» her for giving me an idea as to how much the procedure would cost, I guess. The only problem is, I did not believe a single word in her diagnosis. At best, she seemed to be pushing for optional procedures and making them sound like they are absolutely necessary. I ended up asking myself, «do I REALLY need these procedures done, or am I just contributing to her kids’ graduate school fund?»
Any way, after learning not to trust Internet reviews (those were not Unilocal reviews, BTW) with that second one, I thought I’d try Zenthea. I mean, even if this is another case of contrived Internet reviews, I thought the worst that can happen is for me to just walk away, like I did with Sandip.
I am happy to say that after two visits to Zenthea, I am convinced the dentists here are genuine. At the last visit, Dr. Horowitz told me that my teeth look good, and there is NOTHING critical that needs to be done. Never mind about the spa-​like interior, eye pillow and all that — nice, but who cares. I don’t. What matters to me is that these people do NOT seem to be the dental equivalent of shady auto mechanics — and believe me, there are plenty of those out there. With proliferation of electric toothbrushes and simply heightened awareness raising the overall level of dental hygiene, some dentists are resorting to getting creative in terms of needed patient procedures in order to pay Manhattan rent (OR to pay for their kids’ grad schools). So beware.

This place definitely looks more like a spa rather than a dentist office! Pleasant music and super sweet staff. Some note worthy mentions:
1) State of the art technology. X-​rays revolves around the head while scanning to capture a 360 image.
2) They placed a cool eye pillow on your face during the whole procedure and a long pillow underneath your knees.
3) Cyndia does an amazing and gentle cleaning. She talks you through the procedures and tells you what to expect.
4) I thought Dr. Horowitz was informative but a bit young so she didnt give me as much information as i would have liked. But she was able to show me my X-​rays pictures on her computer, which was interesting.
But overall, wonderful experience. I would recommend this place if you’re in the area. The F train takes you an avenue away, therefore transportation is convenient! Happy Cleaning!

I love this place! Just like everyone else I was blown away with the appearance, but the employees really make the place.
I went in for a cleaning and again for a filling replacement through a recommendation of a friend. Everyone there was professional and very calm. My cleaning was done on a busy day, but the hygienist, Cythia I think her name was, made sure to talk to me about what i was doing right and what I should change about my brushing habits.
I had not been to a dentist in a few years and was told by that dentist that I would need a root canal. I spoke to the dentist Dr. Horowitz about it and she showed me on my x-​ray why it was not necessary. She did say that I did needed to get the filling redone though. I have very high anxiety about procedures but she made me feel very comfortable. I didn’t feel a thing. I was in and out in 45mins too. Every other dentist I have been to had been too rough and was always in pain when I left, but not here.
I will definitely be back for all my dental needs!!!

I came here with a Lifebooker deal for $ 49 for x-​rays, exam and cleaning (which supposedly is $ 550). When I called to book my appointment they didn’t have any availability until 6 weeks out. I tweeted about it in jest and they said «we’re busy!» but when I arrived for my appointment it was empty –_​_​–
So you arrive at the address and it’s a hidden door in front of some tourist store on 5^th avenue. You take a slow elevator up and are greeted by a tranquil spa atmosphere. You fill out several pages of health information before being brought back to the x-​ray room. Quite the experience. You stand in front of this robot looking thing and bite down on a little piece then the machine scans around your head. Much more pleasant of an experience than when they shove those discs in your mouth.
Thought it would be easier to just break down pros and cons
Pros:
— Clean space
— Relaxing décor (the eye pillows are awesome)
— Friendly staff… the woman who cleaned my teeth was quite the stand up comedian
Cons:
— I was in and out with x-​rays, exam and cleaning in 30 minutes. I’ve never been at a dentist for such a short period of time.
— Although the décor was relaxing, you could still hear the train and people walking around outside the door
— I was uncomfortable lying completely flat on my back for the teeth cleaning. The head rest needed to be more contoured to keep my neck comfortable.
— The dentist you examined me looked my age (mid 20s)… she seemed super young and not old enough to have completed dental school (imo).
— Usually when you go to dentist offices there’s all their degrees/​accreditations on the walls. This was just a spa atmosphere so I’m hoping these dentists have proper licenses.
I’m giving it a 3 because they definitely stiffed you for using a Lifebooker deal. I’m sure if I was paying full price they’d pull out the stops. The cleaning was a little rough and I guess I like the spa atmosphere but I’d still like to be assured I’m seeing a dentist.

Loved my experience here! I had an internet deal as well and was very excited to try this place out. The atmosphere when you walk in is fantastic as well as the music in the rooms (I felt like they were playing one of my Pandora channels). Natalie was so great; very friendly and attentive and really helped to explain the whole process.
For anyone who hates xrays, GO HERE. I have a very tiny mouth and most of the time suggest to dentists to use the kids xray sleeves (even those cause my gag reflexes to go crazy). With this, you just stand up, clamp your teeth onto a metal bar and then the xray machine goes around you. One and done! Worth it alone just for that.

I first came to Zenthea for Invisalign and now I go to Dr. Horowitz for everything. She is extremely professional, intelligent, and patient. She does not waste my time with information I do not need, but can answer all of my questions. One thing that sets zenthea apart from other offices is the wait time, there is none, every time I have had an appointment I am taken back almost immediately. I had my cleaning with Cynthia, she is very soft spoken but assertive, and doesn’t make you feel foolish for not flossing everyday. I am very particular about who works on my teeth and finding a good office is hard, so I am extremely happy I found Zenthea.

Like most Unilocalers I found this establishment via an internet deal (I do want to add that I think deal/​deal sites are terrible) — I think deals end up being terrible deals for the merchants. Hundreds/​thousands of people buy them and the establishment is not set up to handle all this business which leads to awful customer service and later, angry reviews on Unilocal and eventually going out of business.
BUT, I needed a teeth cleaning so I bought a deal rolling the dice. I arrived promptly for my 2 PM appointment and was greeted by two friendly receptionist (I think Whitney was one of them). She was very sweet and helpful. She had already gone online and printed out my deal so I didn’t have to go through any trouble. I was seated for few minutes and I drank cold water with fresh cucumbers in them.
I was then taken to a small locker room where I put my jacket and purse. The first part of my cleaning required xray. Now this is where this place becomes awesome in my mind — I didn’t have to sit in that scary dentist chair that resembles an electric chair instead I stood while a machine swung around my head and took photos. None of that awful bite down on this weird cardboard thing crap.
Then I was lead to another spa lookign room where I laid down on a heated table (spa table). A cool eye pack was placed on my eyes and I heard relaxing music in the background. Finally, Natalie arrived for my teeth cleaning. I have to say — BEST TEETH CLEANING I HAVE EVER HAD. Seriously. She was fantastic — it wasn’t even painful and usually they are very painful.
Overall — I had a fantastic experience and I definitely will go again.

Checked out other reviews, some seemed like fake reviews but risked it.
As a person with no insurance, this was a good deal ($ 49 and no co-​pay!). Had a livingsocial deal for a x-​ray and regular cleaning.
The place is located in a building that was a bit hard to find and when I rung the doorbell to be buzzed I think no one heard it cause I was standing outside for 15 minutes until an employee of the establishment was able to open the door and I rushed to join her to get into the building. You go up an small elevator and when the doors open the establishment is the whole floor. You fill out paperwork and wait your turn.
When someone gets you, you are led to a locker-​room and you can put your things in there. Then your led to their x-​ray room where they have the one where you stand and it does a 360 x-​ray. After the x-​ray you are led to another room where you lay down and they give you a pillow to put underneath your legs. A female dentist came and checked my teeth (no cavities). After she leaves the dental hygienist came in, very nice and attentive, and tells me to relax and puts a cold gel mask on my eyes and proceeds to clean my teeth. Wow, I think she did a fantastic job. Yes they are trying to get customers in, but really it was great. Everything is done. Asks if you have any questions then you can try to make another appointment, but they don’t force it on you. If you like their facebook or check in on foursqaure, you can get their travel size toothpaste for free.
Yes cleaning hurts and there is no way around it sometimes, but if your not suffering from like serious teeth/​gum issues I think the cleaning here is worth it. The dental hygienist makes it worth coming back. My ONLY complaint about the whole experience is I noticed they didn’t have a sink where you can wash/​gargle your mouth after the cleaning. They just ask you to close your mouth with the suction tool to gather saliva or whatever is left in your mouth (That personally is weird and off-​putting).
Would I come here again? Maybe when I get insurance. Lol.

Saw good reviews to this place, so bought livingsocial coupons to here.
Everyday after buying coupons, people were giving it 1 – 2 stars saying this place is a scam. Jeez, made me SUPER scared!!!
If you have a serious skin condition, you should probably go to a dermatologist, not a skin care spa. It’s the same thing here. If you have serious conditions with your teeth, you should not be coming here. I feel like this place is mainly for maintenance and «beautifying» your teeth.
While laying down, I was so scared due to the reviews people have posted. The cute girl I had was really good with the cleaning, tell me everything she was doing. The whitening part was the first time I was doing something of that sort. I was in SERIOUS pain until the next day. Fortunately, I can bear excruciating amounts of pain, so it was totally worth it; my teeth are surprisingly super white!!! So people that don’t want to deal with serious pain, I do not recommend whitening.
They were a little disorganized because I asked for a checkup & whitening, but the front desk had me only for checkup. Fortunately, they had some time after so I was able to do both.
As for the dental exam, I was a little disappointed because I have SERIOUS bruxism, but they didn’t mention anything about it. But again, it didn’t bother me because this place is for maintenance and beauty.
All in all, I would definitely recommend this place if you don’t have conditions with your teeth that need to be seriously addressed. I really wish I had the name of the girl who cleaned my teeth; I would recommend her to future Zenthea people! I usually don’t write reviews because I’m lazy, but this place deserves a good rating from all the bad ones as well ^^
TIP — If you drive here, you won’t find parking. Go early and park in a garage.

I first discovered Zenthea through a deal I purchased off one of the many flash sale sites. I must admit, I was hesitant at first to purchase a dental deal from a flash sale site, but after researching into Zenthea more, I realized that they had just opened up their practice in a new location and were probably trying to find new clients.
As soon as the elevator doors opened into their office, I gasped! The place was beautiful and immaculate. I was kindly greeted at the front desk and was quickly taken to their «locker room» to place my belongings in a locker and change into a robe and slippers. Very plush!
Since it was my first visit, they took x-​rays. I must admit, I was highly impressed with the state-​of-​the-​art technology that they had. The process was simple, quick, and painless. I was then led into another room to have my teeth cleaned. The room was very peaceful, dimly lit, with no sharp metal tools in sight. I proceeded to lay down and the hygienist placed a pillow under my legs and a nice, cool eye mask over my eyes. I thought to myself «Why did I ever get my teeth cleaned anywhere else?!»
My teeth cleaning was great! They did an über-​thorough job and even placed lip balm on my lips so that they didn’t chap from having my mouth open the entire time. Honestly, it’s the little things like this that don’t go unnoticed! Bonus Points!
I then met with Dr. Marc Nock. He was kind, professional, easy to talk to, and interested in how my experience at Zenthea had been thus far. Needless to say, I booked my next appointment at Zenthea, which went just as well. I have been there two times in total now and have recommended their dental practice to both my professional colleagues as well as my friends and now to you.

I have been to Zenthea twice — the first time for a Zoom teeth whitening treatment I bought on Lifebooker, then again for a cleaning. At first, I was skeptical about the idea of a «dental spa», but I left mostly impressed. A lot of thought had clearly been put into comfort for patients and décor of the facilities.
The Zenthea reception area is a surprising contrast from the single aging elevator that brings you there — the ceilings are high; the décor is modern, minimalist, and very very white. You are received by a receptionist sitting behind a similarly white Apple computer who greets you by your first name.
I didn’t have any wait time for either of my appointments. Each time, I was escorted directly back to a locker area where I could lock up my valuables, then taken for x-​rays. X-​rays at Zenthea are not the kind where you have to bite onto innumerable bite-​wings that dig into your gums — instead, you bite onto a metal bar and smile while the x-​ray machine rotates around your head. That’s all.
ZOOM TREATMENT — Most of my Zoom treatment was done by an assistant, who thoughtfully applied ointment to my lips to keep them from chafing while my mouth was propped open. Dr. Horowitz (?) applied the gel to my teeth — she did not introduce herself at any point and seemed bored and unfriendly. After she left, I lay there while the gel worked its magic, with the assistant checking on me periodically. At one point, I felt burning on my gums. The assistant tried to shift the cream around a bit, but ended up exposing more of my gums to the bleaching gel — this left me with really sensitive gums, and I had to flush my mouth with fluoride based mouthwash every ½ hour for the next 2 – 3 days. The results weren’t worth the discomfort.
CLEANING — After the x-​rays, I was asked to lay down on a cushy massage table. A pillow was placed under my knees, a blanket over my legs, and an aromatherapy eye pillow was put over my eyes. It was the most relaxed I have ever been going into a cleaning. The hygienist did the usual thing, but then flossed me twice AND massaged my gums. I’ve never had that done before, but it felt surprisingly good. Afterwards, Dr. Horowitz came in to double check a few potential problem areas and asked me if I had any questions. Again, she seemed like she’d rather be anywhere except in that room. Upon leaving, the receptionist gave me a little goody bag with a toothbrush, toothpaste, and gum.
Overall, I was disappointed in the attitude/​disposition of Dr. Horowitz and I won’t be doing another Zoom session. However, I wont be getting my teeth cleaned anywhere else ever again.
Suggestions:
* Budget an hour for both the Zoom treatment and the cleaning
* Maybe ask for Dr Nock instead? I haven’t worked with him before but he seems to have good reviews from other Unilocalers.