William T Long, MD

Dr. Long and his entire office staff are fantastic. On two separate occasions I had dermatological issues which several other dermatologists were unable to resolve. I was referred to Dr. Long by a friend of mine. On both occasions, I traveled almost 2 hours to see Dr. Long and he was friendly, knowledgable and had answers to my problems when others did not. He took the time to explain everything and answer all of my questions at a time when most doctors do not. I also appreciated the efficiency of his office staff. My appointment started right on time with no waiting around for hours. I would highly recommend Dr. Long and his practice.

I went to see Dr William Long for a cyst removal. At the original consultation he was totally disinterested in my problem. He said very little and told me to come back in a few weeks for the actual operation. I left feeling uneasy.
When I returned to have the small cyst removed from my neck, Dr Long was similarly aloof. He was on his cell phone speaking with his dog sitter during my visit. He appeared absent-​minded throughout the operation. He failed to provide basic information about the operation he was conducting before and during the surgery.
To add insult to injury, his office has charged $ 1,246 for a straightforward procedure that took approximately 30 minutes to complete. Ouch.
I asked his office on two separate occasions (before and after the operation) for basic information about the procedure and what I would be billed for, and was refused this information both times. When I called Dr Long’s office to follow up about my information request, he called me back and asked, «What’s your problem?»
Dr Long and his staff have been evasive and unhelpful. I won’t be going back.

Seemed entirely disinterested in my problems. He suggested that I return if the issue I was having did not subside by itself. When I returned, he was even more dismissive, barely even looked at the area that was bothering me, and basically said there was nothing he could do. If I’m going to be spending my time and money to visit a doctor, he should at least pretend to care about me.

I had my appointment earlier this week for a routine skin exam. I arrived at the office a little early and was surprised at how pleasant the staff was given some of the reviews I have read. I filled out the paper work and did not wait more 5 mins before the assistant called me back to the examination room. Again, I was pleasantly surprised given some of the reviews I have read on waiting time… it did, however, take two months to get an appointment, which I think is obscene.
To say that doctor Long had any personality would be kind… he came across as uncaring and I got the impression that he was just going through the motions… the only way to describe the exam is «mechanical»! My impression was that he would rather have been doing anything other than what he was doing… i was just another full body skin exam for him to get through as quickly as possible… he didn’t move the legs of my boxer briefs to examine the skin underneath — he yanked them back. About the only time he spoke was when he apologized when he realized I was put off by the way he was yanking my boxer briefs about… his response was that he thought I knew the drill… he forgot that while he may do dozens of these a day that we as patients don’t, and we dont know what to expect.
Also, and this is a first for me during an examination, he took a call on his cell phone in the middle of the appointment… probably his stock broker telling him to tell him to sell Apple.
I read all the reviews before going in after my GP recommended him but I don’t know that he is any better than any other dermatologist in the City — its not brain surgery. I won’t be going back and if the other and I will definitely let my GP know about my experience.

This review is just for one of the people in the practice — Taylor DeFelice.
I have not been to any of the other dermatologists in the practice, so this review does not apply to them or to the office staff, who are all just fine.
I’ve gone to see Taylor DeFelice twice for acne.
The first visit was fine. I told her my acne issues and she prescribed medication accordingly. She also performed simple injection procedures for the acne and the results were fine.
The second time however, was a different story altogether. Her bedside manner was horrible. She seemed extremely upset from the moment she walked in, berating me about not having followed her prescription regiment. First of all, I go to doctors to seek medical advice and treatment, not to be berated. Seeing as she was going to perform injections for my acne again this visit, I decided against asking her what her problem was, since she seemed unstable and I didn’t want to take any chances. She was, after all, holding a needle to my face.
In any case, I will definitely NOT be going to this dermatologist.
I thought I had found a good dermatologist near my office that I could go to (and was happy to find out she was a fellow Stanford grad), but now I’m just annoyed that she went to the same school as me.
I’m obviously not going back and sticking to my dermatologist in the W. Village who is an actual professional and solves problems without any drama.

Dr. William Long is an excellent dermatologist. I have seen him several times and each time he has been able to diagnose the problem and is very skilled at treatment. My only complaint is there is usually a 20 to 30 minute wait to see him. But in my experience it is well worth the wait.