Versace

LOVE Versace! Shopping here was heaven. I came with a friend to help him find a gift for his girlfriend, and in the end, though I wasn’t planning on buying anything, I found a beautiful t shirt that was perfect for me! The salesman even guessed my size correctly. The service was awesome, when I tried on my shirt, two of the employees came over to me with trays of champagne and macaroons, I felt like a prince! Thank you :) I’ll never forget my first Versace purchase!

After having the worst experience with the for Versace Soho salesperson who treated me and a friend poorly and failed to have a coat transferred to their location, I went to this Midtown location and had the best care (as one would expect from such a store). Jodie Branco, Women’s RTW Specialist, was fantastic. He was honest with what looked good and what didn’t work as well with my body type. I love honesty versus someone claiming everything looks fantastic just to make more sales. Thank you, Jodie! This is my store from now on!

I’m a big fine china collector. I love Rosenthal and Versace Rosenthal collection is amazing. They have plenty of sets here for dinnerware and tea sets. Great collections are difficult to come across unless you go to specialty shops. The prices are always lifted ten fold. How ever Versace directly keeps the prices where they should be. You can’t go wrong and the service is impeccable. You walk in they sit you down you can go through the catalogs, they serve you a refreshment. (Champagne) if they are feeling a bit on the nicer side. It generally a great experience.

Yep. Invested in a cute pair of funky blue sunglasses that I can use year-​round (instead of the stunning black dress that my husband encouraged me to buy). They have a huge selection of accessories for your body and home, simple luxe casual tees and jeans as well as the signature Versace numbers that will channel your inner Elton John.
The many floors are great to walk up for your daily dose of «luxercise». The staff is awesome. Not pushy, stuffy or pretentious. My only complaint was the extreme heat that we encountered on the 5^th floor. I was ready to drop into savasana, mistaking it for a Bikram yoga studio. But from the sounds of it, they called a tech to handle the heat.
Overall, a great shopping experience.

I have been shopping here since the 90’s and have never had a bad experience. The flagship store on 5^th is in the last remaining Vanderbilt mansion on the Avenue and is a visual and architectural masterpiece.
We currently have Gilles (who worked with Gianni) and Jodie as our sales associates and both are equally helpful, they are able to recommend the right pieces and accessories and are never pushy. They will bring in pieces from other locations without charge and are willing to send them out to your home to try the fit. Roseann, the store manager, always makes a point to great us by name which is a nice personal touch.
After rude treament at Dolce, Cavalli and Saks I refuse to shop anywhere else. In the luxury goods market service is paramount and Versace always makes me feel welcomed.

Wanted to get a nice black Versace belt with the words «Versace» imprinted on the belt buckle. They did have the one that I wanted but it was too small. I really can’t lose that much more weight. I asked if they could punch some holes in it but they said that they would not not do that.
Anyways, decided I was going to walk around and see what else they had. Walked up to the 4^th floor to check out the men’s clothings. I saw a really nice white dress shirt that I wanted and that actually fitted. The guy working there said that was the last one he had I could not take it. Are you serious? It has to be just New York because I have not had this bad of an experience at other Versace stores in the US.
Sorry if I don’t roll into your store wearing a suit and am only wearing jeans, running shoes and a t-​shirt. Maybe you think it’s because I have no money and you profile me as either a college kid with no money or a guy who just graduated with a crappy job. (Neither of which was true at the time). You obviously didn’t see the $ 9000 Rolex on my wrist.
Well. Went to the Georgio armani store and dropped almost $ 2000 there. Walked back into the Versace store with the my Armani bags in hand and started looking around at the other stuff that they had. Immediately got service from someone else. Of course I didn’t buy anything, just wanted to waste their time like they had wasted mine.
Pricks. Hate this place.

This review is for their customer service not my shopping experience. I bought a Versace jacket a while back (not from this store), but the zipper broke. My intuition told me to go to the flagship store so that they can eigther have their tailor fix it or recommend someone else. This is an expensive item, I am not just going to take it to anyone, because I want it to be fixed professionally. After multiple calls, and follow-​ups, and conversations with the manager/​tailor it took close to two months for my jacket to get fixed. I could not get a hold of anyone at times, and nobody knew what is going on. Even if I didnt purchase the jacket in this store, I am still holding them responsible for the brand quality, because they are after all the sellers of Versace merchandise. I certainly didn’t appreciate the snobbery eigther, just because I dont walk in looking like an Italian tourist ready to spend thousands doesn’t mean that you should treat me with any less respect. I felt like Julia in «Pretty Woman». Never again!

Heaven… I’m in heaven.
A must on your couture tour de juer! November 2008, I picked up my sleek Versace black trench from the 5^th avenue boutique. Jodi is a darling, he knows just the right pieces to make me swoon!
Hope to see you this year!

This is one of their flagship stores and it definitely shows in their decoration. It looks like Gianni’s house in Miami! All marble and italian designed furniture! At first when we walked in, the sales people were a bit on the arrogant side. But there was this one girl who was very sweet and asked if we wanted any help. We told her we were just looking. I went upstairs and asked some other guy to help me get something and he never came back. So I went back down to the girl who asked if we needed any help and she brought everything for us right away. I kind of felt like Julia Roberts in Pretty Woman when the guy who disregarded helping me in the beginning saw the bags of goodies we had gotten. Just goes to show… don’t be lazy!!!