US Post Office

Worst post office I’ve ever been to. Not only are there too few staff, but the staff they do have have terrible attitudes. They yell at you to have all your forms filled out without bothering to refill the supply of said forms. The place is always disorganized and usually at least one automated kiosk is out of order.

I like this Post Office! It’s small, just a few windows, but it gets the job done. They also have APCs. I was in the area on a weekday at lunch and there weren’t gigantic lines. Just two people ahead of me.

It’s the only convenient post office in the neighborhood. For that they get two stars.
But the staff is incredibly rude. There is no management to speak of. They are slow and always forget who the customer is. No wonder USPS is always in the red. Just go to fedex if your time and patience aren’t abundant.

They keep returning my mail to the sender! I’ve verified with multiple senders that my address was listed correctly, but more and more of my mail keeps getting returned. I’ve submitted multiple claims online without being answered. I’ve tried calling many times, and the hold time is always over 30 minutes. I want to go in person, but they’re closed on the weekend and only open business hours (when I work all the way uptown). A nightmare!

Warning: If you have anything valuable to ship, use UPS or FedEx, pay the extra money. They will lose your package aka employees steal your stuff and reroute the packages to the wrong state, I sent something to LOS ANGELES and it’s still OUT FOR DELIVERY, IN TEXAS!.. These people know how to play the game, they HIJACK YOUR STUFF if they know there is no insurance on the package. Two things in a row I sent, and the packages somehow are still «In transit», a month later. Their tracking is a joke, it doesnt get updated. Dont get scammed with these people.
Use UPS or FedEx for better piece of mind that your package will actually arrive. I would never use the post office ever again except to mail an envelope. And even that is pushing it, I sent my rent check to my landlord, and whoever delivered it CUT THE ENVELOPE OPEN with an opener (most likely thinking there was cash in there because I wrapped the check with some paper)! The check was destroyed and I had to send another one. Are you kidding me?
DO NOT USE!!!

USPS SUCKS! They loose items I order and I am sick of packages being delivered late. The tracking system is a joke. Take a look at this missing item’s tracking number: RA839411732DE. It went from Germany to NY (where I live) then to LA. LA?! WTF?! The content was a priceless (to me), collectible silver coin. I know that some a-​hole @ USPS stole the coin and rerouted the package to LA where it got lost. Here’s another one missing so far: 9 405 510 200 881 412 308 992 with delivery status: Delivery status not updated! Content: valuable computer parts. They don’t ‘loose’ some crappy items or fail to deliver those commercials, they ‘loose’ valuable easy-​to-​sell-​after merchandise. Did I write ‘loose’? I MEANT STEAL! I hate them for that.

This message is for D.C. Many customers come into the USPS not knowing and understanding the products and services. Due to the lack of staffing, if there was a lobby director in the lobby, perhaps customers would not have to «step away». We have a hard job. We care about our job, despite what many of you may think. I respect your opinion, but don’t agree. We do the best we can everyday with no support from the NY Postmaster, or anyone under him. We realize the lines are long, but believe me we wish it was not this way. Yes we have some rude employees who should not be servicing customers, and believe me it is addressed. But we are under a different kind of pressure that only a postal employee can understand. The next time any of you step into the USPS, understand that a majority of us do care about you, but we have employees in higher positions who DO NOT care about you or post offices around the country.

Great place for just dropping off prepaid packages. It takes about 3 mims to walk in and drop off then leave, no line needed. I would not want to wait on the line, only one or two clerks working with about 20 people on the line. Easy solution is get your shipping label on
then print out the prepaid label, tape the label on the box then go and just drop it off. :)

A lot of people have complaints about this Post Office (and about the USPS) in general.
But in my experience when dealing with establishments, this branch of the USPS in particular, the problem usually lies with the customers who have no clue what they’re doing and expect the whole world delivered to them on a silver platter with a GroupOn deal. Or they otherwise just think they’re royalty — because you know, they went to school, or they have a halfway decent job, or otherwise just have delusions of grandeur. So they expect the world and everyone in it to cater to them and coddle them.
You know, the type of people who want to go out for restaurant week and spend $ 20, yet they still expect a 4 star experience. The type of people who will expend every effort to find that $ 89 no frills air fare and then complain about not having free Wi-​Fi.
But that’s another topic, so I digress.
This is actually a pretty convenient branch of the USPS. Branch hours are 10am-​6pm, and they have 4, yes 4 APCs (Automated Postal Centers) to make your life easier. But I’ve noticed, most people can’t follow the simple on screen prompts. Same type of people that spend 30 minutes at the ATM to get $ 20. Therefore, lines can get pretty long during the afternoon rush.
However, customer service is very good here, and one of the managers is always walking around, greeting everyone, making sure everyone is good, answering questions and helping people with the pretty simple APC machines, for those of us who realize we don’t need to stand on line.
This Post Office, and the USPS overall is A-​Ok with me.
I guess some people would rather pay $ 15 for FedEx to screw up their important deliveries, versus spending $ 5.60 at the Post Office to have their envelopes delivered within 2 days, guaranteed with tracking.
Ahh, the free market at work.
God speed, lol ;-

If you are in a hurry, this is probably not the post office you want to go to. specially during the lunch hour when everyone goes to lunch, there is a very long wait line. But you will always get what you want or are looking for, because when you reach the top of the line, the staff focuses solely on you. They are very slow paced.

I went here today dreading what I thought the experience would be based off the other Unilocal reviews.
I actually had a very pleasant experience and, if you read my other Unilocal reviews, you know I’m not afraid to give a place a bad review if I think they deserve it.
This Post Office is small and off the beaten path — I like that though. It made it feel private and comfortable, like I was in the best-​kept-​secret of Post Office’s in the City feeling like a celebrity not having to deal with the usual Post Office dealings.
The place is immaculate and there were 2 employees working there. I only dealt with 1, but she was super-​pleasant and friendly. The other guy seemed nice from what I observed.
The line was pretty fast and they had nice music in the background.
Honestly — no complaints. In fact, just the opposite. Nothing but praise for this location.
Please keep up the excellent work.

I’ve never waited so long for a stamp in my life. 35 minutes to get 1 stamp. Wish they had a vending machine or something… staff? Terrible. Patrons? Even worse. People — get your shit together before you get up to the counter!

Hardest postal office to find. Partly because the address on Unilocal is wrong.

The line is constantly long, and moves very slowly. The staff are rude and unhelpful, clearly hate their jobs. I’m so glad my employer relocated and I no longer have to suffer by using their terrible service.

I used to live right above this USPS office. I like the convenience of the place, but as people have pointed out the hours are not that great, and for some reason there’s ALWAYS a long line not just for the counter service but also at the self service machine too. If you have time to wait in line this would be a good location, otherwise locations in midtown generally have better hours, especially the one by Penn Station.

The hours here do suck. This location was the most convenient for me but the hours worked since I was visiting the Museum of American Finance for free on Tues from 10−11am. It was a bit hard to find, but it’s right next door to Thomas Pink.
I was in and out. No hassles, no worries. The employees weren’t behind glass like the Midtown West location I’m used to.
They didn’t seem like the friendliest workers, but they got the job done. I guess I’d be annoyed too having to call over customers who aren’t paying attention.

Hours of Operation = 10:00am to 6:00pm?
Seriously? A Post Office in the Financial District that doesn’t open until 10:00am?
In the words of John McEnroe… YOU CANNOT BE SERIOUS?
As I stand outside this particular post office on a weekday morning at 8:05am, I begin to contemplate as to why the strange hours of operation. Nevertheless, one thing was for certain, I would have to take time during my busy schedule to return to this Post Office so that I can mail a particular birthday card.
Does this branch realize they’re located on Wall Street and the vast majority of their potential (now potentially lost) patronage may not be able to step out of the office during the work day to have something mailed?
Guess not…
I’m going to try my luck with the Peck Slip location instead.