US Post Office

1. This location NEVER picks up the phone. (I’ve tried during different times of the day)
2. They left me a package pick up slip that stated it could be picked up the next day. After a trip to the post office the next day, they state the the package is not there yet, unapologetically. (Complete waste of time)
3. They lost, mis-​delivered, or stole my package. The tracking says it was delivered and signed for yet when you look at the PDF for the signature there is none. After going back and forth with Consumer Affairs and trying to get ahold of this location, I doubt it will ever get resolved. (Waste of $ 300 dollars and after speaking to consumer affairs they state «I don’t think you will get the results you want from filing a claim because what they look for is if the package was delivered and signed for and that’s what it says here.»…thanks, even though there in no actual signature and the initials are not the initials of the addressee, that doesn’t matter, only that it says it was delivered and signed for.)
4. I have never recieved service here without rudeness, what’s worse is that they are not knowledgeable. I don’t expect much, but I also don’t expect to be treated with attitude every single time.

As far as the courtesy and cleanliness of this place, I would give it 2 thumbs up. They need to make their self service machine working ASAP though, for those of us who just need stamps and drop mail off. I took about 30 mins of my lunch waiting on stamps to put on envelopes.

For a four station postal service, I’m disappointed that usually one station is only open. The self service machine has been out of order and there’s no machine to just purchase stamps
They lose 3 stars because of the wait time…

worst usps office. three windows available, but only one open, huge line all the way from the entrance at 2:30pm on Friday. you guys better step your game up. ain’t nobody got time for that.

A convenient location and rather full-​service for its size. However there is only one self-​service package machine and it seems to be out of service at least half the time, which results in unnecessarily long counter lines. Maybe a new machine is in order? A stamp vending machine would also be helpful.

cant give zero stars and thats too bad the lady with the frizzy hair the first one when you walk in is nasty and rude, i forgot to tape my letter went up to the line and said excuse me i just need a piece of tape she said i was rude i should have known not to ask for a piece of tape from a human piece of garbage she hid her name so i dont know it

Nicest usps employees I’ve ever seen. Very refreshing from the normal hateful people you normally encounter there.

This location is smaller than the Postal office near WTC but the staff have always been extremely efficient and helpful at this location. The store is brightly lighted and clean. Depending on the day and time, I waited for only 10 – 15 mins on line.
They set up a stand displaying cards (e.g., birthday, celebrations, etc) so you can pick out a card while you’re waiting on line. I find this to be very strategic and useful.

Line literally out the door on a Thursday at 1PM, 2 weeks before Christmas. STAFF THE COUNTER WITH MORE EMPLOYEES. Sheesh. It’s not like you don’t know that you’ll have more customer traffic this time of the year! And still no postage machines! What year is this — 1964 or 2014?!?

It’s very busy… The post office is packed !! and only 2 employees working at the counter… they should be 3 at least… customers are not really happy having to stand in line a long time… Man it’s the holiday season !!!

Out of all the usps post offices I’ve used, I will say this one is the best in the area. The staff is very helpful and has always provided recommendations on the fastest and cheapest ways to ship.
Come in the mornings (to avoid the afternoon traffic) and leave happy!

Postal lady clerk refused to wait 3 seconds for me to stick the return receipt green card onto my letter and ordered me to step away from her counter so she could take the next customer.
Really??? I had everything filled out! Why couldn’t you be nice like the postal lady clerk next to you who stuck it on for the customers ahead of me.
I was so pissed !!!
Fortunately, I knew not to get back on the long line and just stood in front waiting for the next clerk. Unfortunately, I ended up with her again. She processed the transaction. Gave me the receipt with the same steely glare as before. One of the few times I didn’t say «Thank you» after receiving a service. And, neither did she !
Unfriendly and nasty post office clerk left me with such a bad impression of this facility. Feel sorry for the clerks who have to work with her.
To Unhappy Postal Lady Clerk… Please find another job and stop subjecting the rest of us to your power trip.

There is nothing really good to say here except, yea this is why they are going to be bankrupt. The service is terrible, they have no self check-​outs, open at 9:00 and it’s just they same olé’ USPS… BAD

The post office is well… the post office. However this on is actually pretty good. They were efficient and knowledgable and actually had a pulse. The only complaint I would have is that it was very slow to wait in line and process everything. However other than that they were actually courteous and competent. The other post office over near wall st to the south is absolutely horrific. I have never meet the most rude and lazy people ever to work in organization over there. It’s nice to see this place actually has a good thing going for it.

Was there a little before 1 and waited maybe 5 min. Had clerk 5, G. Paige, who was for the most part unusually helpful. She even carefully taped up my box. Staff joked with customers. What a pleasant surprise.

Very nice on the inside, pretty new and modern. They are open until 4:00 PM on Saturday so that’s what got me here. There was like NO line which was great, the associates were pretty helpful and nice, everything went smooth. I
I’d definitely come back to this post office on a Saturday or if I’m in the neighborhood and need anything postal.

Happy there’s a post office in the neighborhood. I dont like the employees aren’t nice. (it is the post office what would anyone expect) But I am upset that the self serve station has been down since it basically opened. If they line is long other employees stand and chat with the 2 that are workings and wouldn’t dream of opening up the third register … Either way happy this little place is open.

New Peck Slip USPS (formerly located in the seaport). Clean. Well-​stocked supplies. Self-​service kiosks are available. Staff is friendly and extremely efficient. Best of all, there was NO line at noon on a Wednesday!!!
6 stars for no 12:00pm line. yay!