US Post Office

Why can’t we leave zero stars?
Let’s begin with mail fraud. That’s what is called when the post office lies to you. They claim they make delivery attempts, which they never attempt, and then say they will redeliver the next day, which they don’t. When you call a person tells you is not their responsibility and we have to pickup the packages from the post office. WTF am I paying postage for if I have to stand for an hour, during work hours, in line to pickup a package that was supposed to be delivered to me?
After talking to many other people in the line, almost all of them were in the same exact situation as myself. Branches like this one are the reason why people hate the post office.

I arrived there today – the Saturday before Christmas – shorty after 9:00 AM. This was my first time at this particular post office. The purpose of my visit was to pick up one of those packages that never arrived to my home on its originally scheduled and expected date or even after I requested a redelivery.
Based on Unilocal!reviews and community’s efforts to improve poor service, I came prepared to wait in a long line and receive terrible service. My experience was the complete opposite. There was hardly a line. The post office seemed properly staffed. The women working at the packages-​pick-​up window were busy working and helping customers. The person who helped me when it was my turn was pleasant, professional, and helpful. She was able to find my package right away; she even wished me happy holidays at the end of the transaction, and I was on my way to continue my day. I had an excellent first experience at the W 181^st Street post office.