US Post Office

Slowest post office in existence. Completely understaffed. Over 25 people in line only 2 windows opened. Rock location is much more efficient and sufficiently staffed.

This post office can be confusing with its multiple entrances and exits and dark interior. Once inside, there are multiple self service machines, which is great for things like stamps and small packages! The lines can be long so be prepared to wait. Sometimes there are weird people on line so watch out. Also, the staff can be rude and unhelpful.

Little to no wait on weekday early mornings 8AM.
Avoid lunch break hours.
Busy pre-​Christmas time even in the morning.
No refund for vending machine bought stamps.

Bad post office! I came in early at 815am and the line was a mile long. Post office was open at 730am but it was only ONE counter! They took 10 minutes per customer! We all have to rush to work here and they have no intention on speeding things up! Can’t be any worst than this

Caveat: I did not have to stand in the service line because I only needed to use the self-​service machine to mail a small package. The service line looked very long.
This post office only has one self service machine, when I got there around 10:30 am there was only one person in front of me. Got in an out in 10 minutes.
The place looked clean and stocked.
If you can’t find the entrance coming from the east side, just keep walking. You’ll find it.

Five star service!
I dropped by here right at closing (Janet was locking the door) the day before Thanksgiving. I stood outside for a second dumbfounded as j know most people are, after you’ve made a valiant effort to send a package. She pleasantly let me in with some good natured ribbing. Sharon helped me and was very nice and understanding. I can’t tell you how much of difference some great human customer service does in someone’s day. Wow!
I recommend this location to everyone!

Sharonnis so polite! She did everything for me found the right package put in everything safe and ready to go! That was the second time that she was so helpful try her! The best post office employee in town

My experience in trying to mail a package this morning was absolutely terrible. Not only was the clerk rude and unhelpful, he also scolded me in a threatening way not to leave «trash» on his desk. The trash he was referring to was a piece of transparent tape that was already on the desk. There did not seem to be any manager in sight, but if there were I would imagine that this clerk would have been reprimanded for his incredibly unprofessional attitude and behavior. Just a miserable, dismal place with equally miserable people. The only bright spot is the one female employee who actually «works» to help people get things done.

Well I have been here twice.
1. An average of 5 – 8 mins of waiting line, which is not bad at all.
2. Quiet
3. I wish workers smile.
4. Not racist. Black woman, who helps us to get mailing done quick is really rude. I mean she just doesn’t know how to be patient. But she works hard. But very straightforward that might have hurt my feelings haha.
5. Overall good.

I’ve gone here twice. The first time was quite pleasant; a long-​haired, older white man helped me out. He was patient and helpful.
This last time, I was «helped» by a older, curled hair, black woman who was the antithesis of the first clerk. She was impatient and unhelpful and sadly, not just with me. I left without mailing my letter — which, given the 30 minute wait at 1pm, was not ideal.
I know I will need to visit the post office again and quite probably this one since it is the closest. I also know I will allow people to go ahead of me if I end up with this woman as the next clerk. A bit more waiting is a good thing if it means I don’t have to deal with unpleasantness.

Hands down the worst post office there is. First, this is a post office located in one of the most densely populated zip codes and closes at 3pm! Second, something’s always broken– today their system couldn’t process registered mail. Third, the counters are perpetually understaffed with numerous workers wandering around seemingly without purpose or a care in the world. Certainly the last thing they care about are their customers.
I know how inherently inefficient government services can be, but this branch just takes it to a whole new level. The USPS needs to consider a major overhaul of this location or close it down entirely and save us taxpayers the expense and aggravation of keeping it running.

Worst post office I have ever been to — even a trip to the dentist is better than this! The line was about 15 people deep, and with 3 people on staff (don’t even get me started on the staff — they all looked like they hated their jobs) the wait was ridiculously long.
I understand that government agencies such as this can be extremely inefficient but this was on a whole new level. The staff member who served me sent me back to update my customs labels twice — perhaps if you have your customers clear instructions you would avoid any further mishaps.
Never going to this PO again unless you want to wait an hour to post a couple of envelopes.

Just past one in the afternoon and there’s a line out the door. They have ONE person on staff during the lunch rush — who seems in no rush herself. Do you think our politicians intentionally neglect the Post Office so we learn to expect nothing of government? (In any event, it’s working.)

Great post office with great staff. They are just there to help you and the line moves very quick.

I went today at 2:30pm and it was quiet.
I got a phone call and ended up on the phone for a good 10 minutes watching Denise, the friendliest postal worker ever help tons of people find the right envelopes or boxes and shipping slips.
By the time I was off the phone, the line was about 4 people long. I get in line and was in and out in 5 mins!
The woman who helped me was a typical kind of grumpy postal worker, but she got the job done. Meanwhile, Denise was over there introducing herself to people, calling them sweet heart and mr. man! She was great and I didn’t even talk to her.
Highly recommend using this post office around that 2 – 3 o’clock time frame. in and out!

It’s a post office people.
I’ve determined that the best time to go to the post office is when it is pouring rain outside because there will be no one else waiting in line. I guess the only problem is that you and your packages are soaking wet. Possibly a minimal price to pay in order to avoid post office lines?
Anyways, the entrance is a little easy to pass. If you’re coming from 6^th avenue and pass the Princeton/​Columbia/​Williams Club, you’ve gone too far.
Close to the BDF 7 trains is a nice added touch.
Oh, and this one opens earlier than 9AM, which is excellent for people who have jobs that start at 9AM…

Stood outside till 7:40AM then someone finally came out and told us that no one made it to work. I read the sign but they should have the courtesy to indicate a date instead of merely saying today.

This post office closes at 3pm. So, there’s always going to be a line of people who had to mail something during their lunch break (approx. 11 – 2:30pm). Either way, you’re going to be waiting. Give yourself a good 20 minutes if you need to come here after 11am.
The self service machine is this post office’s salvation.

Open at 7am and this is great for those of us who works in the area to swing by before going into the office and don’t leave until 8pm!
Came in two days in a row because I have some ebay stuff to send off. First day, lady behind the counter very nice and accommodating. Second day, man behind the counter was grumpy. It’s a hit or miss, but guess what, afterall is USPS. I don’t mind the rudeness because the USPS guys up on 85^th st is worse, all i care about is get my stuff shipped and i’m able to come in/​out ASAP! that’s all it matters.

I am a small connoisseur of the US Postal Service. I know how to use the automatic teller machine and I can fill out my customs forms like a pro. I know the difference between parcel post and first class and I know when insurance is worth it and when its not.
As far as New York Post Offices go, the 43^rd St location has it pretty good. They open early (7:30 am) and the lines are pretty short in the morning relative to its 38^th St neighbor (who opens at 9 am and has loooong lines). This location would benefit from a renovation as the layout is a tad awkward, but the short lines and friendly tellers make this a good choice. Typically they have 2 – 4 tellers open at a given time, which is the norm nowadays for a post office of this size. I find that this location’s tellers aren’t as knowledgeable as the 38^th St one, so do your research if you have a complicated shipment
Avoid coming at lunch (this goes for ANY post office) because the lines are a little nuts. And if you greet the tellers with a smile, you’ll be treated in kind.