Us Airways Terminal 8 Jfk

Worst experience ever… all happy about our family trip to Disney with the kids, until we saw greg. Nastiest person I have ever met. Will never will fly with us airways again. They really need a training in customer service.

If 0 stars was possible, here is my first 0 stars review.
American Airlines at JFK. Horrible experience.
We specifically selected an early morning flight to Puerto Rico to enjoy the first afternoon of our precious snd hard-​earned 4 day getaway on the beach.
Imagine our disgust sitting here in the terminal at 11:45 am here in JFK having arrived in time for our 8:30 am departure.
After being told we were departing at11 am when we arrived. Aaaand, when we gave up and went to get a bite of food, our server told us American Airlines delays this flight EVERY DAY.
She actually asked us «what reason did they give you today?»
Flight 1357 8:30 am to San Juan. Never book yourself on this flight.
We still do not have a definitive departure time.
I will never patronize American Airlines again.
We will be lucky to get to San Juan before dark.
Disgustingly distrspectful.

Flying the first time on US airways will be my last! Arrived two hours early only to be informed 10 minutes before departure there was a maintenance issue. After one hour they announced that if you were scheduled for connecting flight to get on line because chances are you will miss your connection. I can go on and on… Too long… Long story short… Flight cancelled… Baggage sent anyway… Ticket agent has a melt down and threatened to blow up the building…, she was finally arrested… I was given voucher for taxi ride home; after 2 hours taxi showed up… Reviewed my new i ternary only to discovered that I was booked next morning with a lay over of 5 hours., etc etc etc! One word «low level customer service» never ever again!!!

I felt like the plane was overly crowded and tight.
The flight attendants did not give me warm fuzzies. Considering how many people have a fear of flying or who have never flown you would think the attendants would do anything and everything in their power to make the passengers more comfortable. I wish I would have gotten one particular flight attendants name because when she went over the seat belt instructions she spoke very quiet, despite passengers saying loudly that they could not hear her, she never spoke up, just rolled her eyes and continued. When coming around to ask what beverage the passengers wanted the same attendant never smiled, never said thank you or you’re welcome. She would sit on her seat in the middle part of the plane with a sour look on her face and she was on her phone most of the time. I am sorry she chose this profession, or maybe she was having a bad day but please do not take it out on passengers who have not only paid a great deal for a flight but who may also be nervous of flying in general.

Don’t really write reviews on Airports too often. I think if anything most if not all are one in the same and the only real reviews you can give are those of the TSA agents, baggage claim, bathroom cleanliness and kiosk machines… ehh, I guess that’s good enough.
Check-​in here is fairly decent. No complaints in extensive check-​in wait times or getting through security check. Kiosk machines are easy to use as long as you know how to follow directions. Bathroom cleanliness is always a big thing for me since I am a huge germ-​a-​phobe, so the restrooms can be cleaner and smell more fresh but overall an airport is an airport I guess. Nothing more, nothing less.

Yuck. Airports aren’t great in general, but this terminal is pretty sucky. Good luck finding the elusive outlet to plug in one of your 1 394 810 398 devices and enjoy trekking from one end of the terminal to another when they decide to move your gate 2 342 309 840 293 times.

They are the worst when it comes to bag service … Been waiting almost 35 min and no one has got there bags … US airways more like US queerways

I am rather positive it would kill the check-​in attendants to say please or show any form of kindness towards guests. We aren’t even on our plane yet and have already decided never to fly US airways again in the future. Such an incredibly disappointing experience to close out our honeymoon.

Ughhhh what a busy kiosk… check in was ridiculous its next to the check your bag line which no signs are displayed. Where do I go? Hmmmmm I was freaken standing on the wrong line…40mins later yay I have my boarding pass. The secuirty guard didnt even know what was going on… smh…the selection of store is limited. Not much coffee shops and charging stations. (Sad face) while phone is about to die. Why did they merge with AA? Whyyyyyyyyyy

I would give no stars if possible. Flight was delayed for over an hour and more than half the plane missed their connections. There were only two employees trying to re-​accommodate the passengers. And the most disappointing part is there is not explanation for the delay.
Hopefully this isn’t the beginning of what the merger or acquisition of American and united will continue to look like… Super disappointed.

There are no outlets anywhere. Shops are ok. Bathrooms are sketchy.
I think that covers the 3 important things for frequent travelers.

Don’t come late, don’t come on time, come EARLY!!! This terminal is big and this airline is known to close the check-​in 45 min before the flight. Don’t waste any time, you will miss your flight.
Be early, you’ve been warned.

Honestly don’t even deserve even 1 star. Has to be one of the worst airlines. Rude front staff airlines delayed with not even snow just fog. Everyone else flight is on time but ours can’t arrive on time from Dallas to NC to NY? Worst customer service. Worst!!!

Missed my flight. No, actually I didn’t miss it. I was 45 mins early but apparently that’s not early enough. So let that be a lesson to you. Don’t be cute. Be early. That is all.